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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1096 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1096 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Everything was going good with building the house and the timeline.

  • Jaime M.
  • Verified HomeBuyer
  • May 05, 2021
  • San Antonio, TX

Honestly right now it isn’t going well.. I asked for a brand new house which I got thanks to you guys and we love it!! But the issue right now is the house got done about a month ago and were having bugs issues and there’s nothing really going on to fix the issue. My wife has been waiting for a phone call back since Monday and nothing has happened. A little disappointed.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

KB Home - Always on top of it

  • Allison A.
  • Verified HomeBuyer
  • May 04, 2021
  • New Braunfels, TX

Always on top of it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer services

  • Holly B.
  • Verified HomeBuyer
  • April 29, 2021
  • San Antonio, TX

Great Customer Services throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was friendly and ready to make accomodations for me. I'm a GOM supply boat captain and coordinating my schedule was real work.

  • Robert W.
  • Verified HomeBuyer
  • April 29, 2021
  • New Braunfels, TX

You will not be disappointed if you buy with KB Home. The value and quality of the finished product is unbeatable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Buying my first home was easier than I thought!

  • Anonymous
  • Verified HomeBuyer
  • April 26, 2021
  • San Antonio, TX

Buying my first home was easier than I thought!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

KB Home - It's was great.

  • Ava P.
  • Verified HomeBuyer
  • April 22, 2021
  • San Antonio, TX

It's was great. Smooth and exciting experience. Very helpful staffs. Love our home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New first time Homs buyers

  • Juan M.
  • Verified HomeBuyer
  • April 22, 2021
  • Converse, TX

Everybody was amazing to us! Everybody went above and beyond! They helped us with everything we needed to know about buying our first home! They guided us through out the whole process! Made sure everything was going as it should through out the process! We love our new home we picked what we wanted. Our little family is happy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We had a great experience with the building process.

  • Miguel Z.
  • Verified HomeBuyer
  • April 22, 2021
  • San Antonio, TX

We had a great experience with the building process. We were always updated on any issues surrounding the house. Kb was always quick and efficient on having those issues fixed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Experience over all was ok.

  • Danielle M.
  • Verified HomeBuyer
  • April 21, 2021
  • San Antonio, TX

Experience over all was ok. It took almost 1 month to close after the house was move in ready.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Home is better built than many of the other builders.

  • Neal B.
  • Verified HomeBuyer
  • April 20, 2021
  • New Braunfels, TX

Home is better built than many of the other builders.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Smooth and easy process for our first home.

  • Cody S.
  • Verified HomeBuyer
  • April 20, 2021
  • San Antonio, TX

Smooth and easy process for our first home. Everyone involved was quick to respond with answers to our many questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Ceasar and Belinda where the best

  • Andrea L.
  • Verified HomeBuyer
  • April 15, 2021
  • San Antonio, TX

Ceasar and Belinda where the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KBH Experience

  • Jose R.
  • Verified HomeBuyer
  • April 15, 2021
  • San Antonio, TX

I like the whole process of buying the home from KBH starting from the site. When I explained what I was looking for and the lot was not available as soon it became available I received a phone call. Once I selected the house I wanted and started the process for the house loan i was very please with the service received. When I went for the house design additions all my questions were answered and the person was very professional. I had a walk through the house before signing the buy and observation were taking care. I am happy with the house and appreciate all the good work by KBH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I enjoyed my experience with KB Knoxridge.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Converse, TX

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - I enjoy the neighborhood and the response to the issues that

  • Angela S.
  • Verified HomeBuyer
  • April 15, 2021
  • San Antonio, TX

I enjoy the neighborhood and the response to the issues that have presented after purchasing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience, free garage door opener!

  • Harry G.
  • Verified HomeBuyer
  • April 15, 2021
  • New Braunfels, TX

Great experience, free garage door opener! Builder was very hands on and attentive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The quality of professionalism that each individual gave to our family.

  • Jacob C.
  • Verified HomeBuyer
  • April 15, 2021
  • New Braunfels, TX

This is our second KB Home and again, had a great experience. From our first stop with Marvin and Marcel who showed us our home options, to John and Mike making sure every inch of our home was just the way we wanted.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The people I had to communicate with were very helpful and knowledgeable

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2021
  • San Antonio, TX

From the loan officer to the designer and the contact with the construction officer .. everyone was very informative, and made the process very smooth.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great first time buyer experience

  • Luciano L.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

Being that it was our first home we were nervous and hesitant about making this big life choice hut everyone at Kb was very kind, helpful and understanding to our needs. Would definitely recommend to others. I think that you get your monies worth in quality and craftsmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The sales and construction team are excellent, very responsive

  • ARTURO A.
  • Verified HomeBuyer
  • April 06, 2021
  • SAN ANTONIO, TX

The sales and construction team are excellent, very responsive to our home needs.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Easy process

  • Erick S.
  • Verified HomeBuyer
  • April 03, 2021
  • Schertz, TX

Easy process and good customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The people!!!

  • Karisma H.
  • Verified HomeBuyer
  • April 01, 2021
  • Boerne, TX

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Whitney Knowles

  • Whitney K.
  • Verified HomeBuyer
  • March 25, 2021
  • Schertz, TX

Great job and thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent service and responsiveness throughout the home buying

  • Jorge M.
  • Verified HomeBuyer
  • March 24, 2021
  • New Braunfels, TX

Excellent service and responsiveness throughout the home buying and building process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Forget you after the buy

  • Lizabeth M.
  • Verified HomeBuyer
  • March 24, 2021
  • San Antonio, TX

After the purchase of my home was completed, the issues that were remaining to be resolved have still not been resolved fully and it’s been 3 1/2 months. I can’t get anybody to respond to my messages even though they told me they will stay connected with me for six months and that they won’t forget me just because the purchase is completed. I have learned that that is not true

KB Home responded:
Hi, Lizabeth, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. Best wishes. -- James

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1