KB Home Reviews in San Antonio, TX

It was refreshing to deal with professionals who had my best interest top of mind. From consistent follow up, eagerness to complete the repairs and willingness after move in to perform touch ups. Again it was a very refreshing experience!

Everyone was great to work with and made everything easy for a first time buyer!

Overall, my experience buying a home from KB was very good. Many, or most things about the home we liked. However, KB could improve the quality of a few items such as shelving, exterior light fixtures, and bathroom faucets. Appliances were quality and American made. The waterproof Shaw vinyl flooring was beautiful and a good quality. So overall, we got our monies worth. One last improved would do well in the long term, and thats a keycard accessible gate at the entrance to the community. It would be worth a few more dollars in HOA fees.

Marcell, our salesman was nice in person but at times not very responsive and seemed to lack knowledge of products and building procedures. He was also rude to our agent a couple times. Once we finished that part of the process working with Joey was a far better experience. He was super responsive and went put of his way to help us and explain anything that needed to be explained. He was flexible with scheduling and didn't mknd going the extra mile.

I loved every experience

I had an overall good experience except for when i needed to communicate with the financial consultant. He would take days to respond to messages. After moving in when repairs needed to be made it was annoying to have different people come in different days rather than have all the repair me come out on the same day which meant i had to get multiple days off work. And some worker would not even show up on the day they were scheduled.

Great quality in a home.

From the first day that I called to ask about purchasing a home with KB, through working with all the individuals involved in the process when purchasing the home. Was great and I would gladly recommend the team that I worked with to anyone.

Great experience for a 1st time home buyer.

The building process was so exciting! The contractor was very knowledgeable explained the whole process , even sent pictures when there was any updates on the house .

First time home buying experience was awesome there was no pressure or hassle to buy . The staff was very professional and friendly . David the salesperson was very up front and honest and answered all of our questions to help calm our fears . Once we got into our house Joey the site superintendent would text me and dropped by our house to make sure that everything was great with our house and to correct any minor issues such as touch up paint. Overall I would give them a 10 out of 10 rating :

Robbie, Jeff, and Mike were all a pleasure to work with and they all kept my husband and I in constant communication with any and all updates!

I enjoy the unique designs that KB has to offer. Our KB Home is very spacious and beautiful inside and out! We’re very happy with our new home and do not regret choosing KB Home as our builder

Excellent customer service. I would recommend KB homes to friends and family.

Absolutely enjoyed the build process with the contractor. He was very informative and on top of everything the whole way through the build.

no pride in workmanship and cheap materials

KB has really nice designs and locations to pick ,however lack of workmanship and people with good customer service skills are needed to be improved by KB home

Throughout the entire process the staff was amazing. They were very professional, kept us informed, and made us feel welcomed in the new neighborhood. I would recommend KB to anyone looking for a new home.

They were very attentive, I had a great experience with KB.

KB made it possible for my husband and I to purchase our first home stress-free with amazing incentives! I couldn’t have chosen a better team to build this home with. I absolutely recommend KB to all first time homebuyers.

As a first time buyer, the process was great because of the people I was able to work with. I could not have asked for a better experience. Thank you, KB!

Great Construction staff and Office Manager staff

1st time buyer, very satisfied

They listened to our wants and needs, kept me informed of the progress of the home weekly.

Overall a good experience.