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KB Home

KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 828 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

828 Reviews in San Antonio Area

Star Rating Breakdown

5 ★ 536

4 ★ 140

3 ★ 67

2 ★ 43

1 ★ 42

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

POOR QUALITY

  • Mario G.
  • Verified HomeBuyer
  • June 22, 2022
  • San Antonio, TX

IN SHORT, I WOULD NEVER RECOMMEND KB AS A BUILDER. POOR QUALITY OVERALL IN EVERY AREA.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - Your interior painting is very badly

  • Mohammad Z.
  • Verified HomeBuyer
  • March 02, 2022
  • San Antonio, TX

Your interior painting is very badly

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not what we were promised.

  • Jason S.
  • Verified HomeBuyer
  • July 07, 2020
  • San Antonio, TX

Our house seemed rushed and not complete. We paid lots for an incomplete house. Cole was helping us get everything taken care of, then they let him go leaving us with people that did not take customer service as seriously as he did. Now that Cole is back, which we are sooooo relieved by, hopefully things will get corrected for us. Our original salesman Scott has been awesome as well. Cole and Scott were the only ones that cared about us.

KB Home responded:
Hi Jason, I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1