KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 1090 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
Great neighborhood
- Dora G.
- Verified HomeBuyer
- March 10, 2020
- San Antonio, TX
I am a satisfied homeowner for the first time in my life. Everything went great. I love the quiet neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Falcon Landing
- Raul M.
- Verified HomeBuyer
- March 05, 2020
- San Antonio, TX
Good neighborhood close enough to everything you need and Loop 1604 as well to Sea World, however, far away enough to keep that peace and quiet. The square foot for the price is better than most neighborhood. The sale team and foreman are really helpful and keep you infor in all the faces of the construction. The neighborhood had multiple types of model houses available to choose for different size families. Overall, is a good company that deliver quality product and good value.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Everything is Great
- Eric W.
- Verified HomeBuyer
- March 03, 2020
- Boerne, TX
This is our second time with KB Home and we are more than delighted with everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Our home building experience could not have been better.
- Marc S.
- Verified HomeBuyer
- March 03, 2020
- San Antonio, TX
Our home building experience could not have been better. Across the board, KB was full of professionals that helped us build a beautiful home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Details and Privacy don't matter to KB
- Anonymous
- Verified HomeBuyer
- March 02, 2020
- San Antonio, TX
Their painters all need to go. None of them apparently will use painter's tape, and no straight lines are painted. Horrible paint job that we have to settle for. We have lived in the house close to 2 months. Now they say there needs to be an appraisal where they come in a take pictures of the inside of my home. I am completely uncomfortable with this.
KB Home responded:
Hello, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. --James
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
KB Home - The experience was excellent
- Anonymous
- Verified HomeBuyer
- February 28, 2020
- Bulverde, TX
The experience was excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great. Bill took care of everything
- Raymundo V.
- Verified HomeBuyer
- February 28, 2020
- New Braunfels, TX
Excellent sales staff (Kevin) and great construction supervisor (Bill). Beginning to end communicarion.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Clarence H.
- Verified HomeBuyer
- February 26, 2020
- San Antonio, TX
Great job by all; completely satisfied with every aspect of this home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love it here!
- Preston H.
- Verified HomeBuyer
- February 26, 2020
- New Braunfels, TX
Perfect place for my family! The building process was amazing and our team at kb was even more amazing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great experience wonderful staff
- Vanessa S.
- Verified HomeBuyer
- February 25, 2020
- Universal City, TX
Great experience wonderful staff
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Issues after moving in
- Victor R.
- Verified HomeBuyer
- February 25, 2020
- Universal City, TX
I have been waiting for the issues in the house to be fixed
KB Home responded:
Hi Victor, thank you for your feedback. If you have not already contacted Customer Care regarding the issues you mention, please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –Nick
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Good home but slow responses
- Michael K.
- Verified HomeBuyer
- February 25, 2020
- Bulverde, TX
Builder response to issues really slowed down immediately after closing, but would buy again.
KB Home responded:
Hey Michael, thank you for your feedback. If you would like to speak with a representative regarding your home, please feel free to e-mail CustomerRelations@kbhome.com and we'll ensure you are contacted. – Brian
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
KB Home - NICE HOUSES, AFORDABLE PRICES.
- Sergio G.
- Verified HomeBuyer
- February 23, 2020
- San Antonio, TX
NICE HOUSES, AFORDABLE PRICES.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The buying process was great
- Aduragba A.
- Verified HomeBuyer
- February 19, 2020
- San Antonio, TX
KB homes team that worked with us were wonderful, even though we were not local during the buying process, we were constantly informed about the progress of the construction. The finance team were equally great. We would recommend them again and again!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent communication
- Cornelius K.
- Verified HomeBuyer
- February 11, 2020
- Universal City, TX
Excellent communication problems where resolved quickly so far so good
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great home.
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Universal City, TX
Great home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Bill is great!
- Genaro R.
- Verified HomeBuyer
- February 04, 2020
- New Braunfels, TX
Bill is great! Thank you Kb team for our beautiful home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience
- Hernandez J.
- Verified HomeBuyer
- January 31, 2020
- San Antonio, TX
We have great experiences buying this home. The people we talk about our concerns are reliable and have taken their actions fast. The only thing we are wondering is why does our account is being transferred every month to different lending companies . We foound it hard to set up a permanent account to pay our monthly mortgage
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Outstanding Customer Service
- Martin F.
- Verified HomeBuyer
- January 21, 2020
- San Antonio, TX
Make sure all upgrades are structural because that can’t be changed later.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We’re so happy with our new home!
- Anonymous
- Verified HomeBuyer
- January 21, 2020
- San Antonio, TX
We’re so happy with our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Extremely disappointed
- Diana C.
- Verified HomeBuyer
- January 21, 2020
- Helotes, TX
For the cost of our new home we are extremely disappointed in the overall process. Very poor quality workmanship. Still having issues 30+ days after move in.
KB Home responded:
I’m very sorry that you are disappointed with your experience Diana. Please feel free to contact us at CustomerRelations@kbhome.com and we can put you in touch with a manager of KB Home to discuss any concerns. -Brian
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
KB Home - Buying our first hm was scary but Joseph made it as smooth as
- Juan R.
- Verified HomeBuyer
- January 18, 2020
- San Antonio, TX
Buying our first hm was scary but Joseph made it as smooth as possible. Thank you for making our first home buying experience great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied customer
- Guillermo A.
- Verified HomeBuyer
- January 17, 2020
- San Antonio, TX
Satisfied
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent personnel
- Arturo V.
- Verified HomeBuyer
- January 16, 2020
- San Antonio, TX
Our host was Joseph...he was a very knowledgeable and impressed us with his super attitude. This went far in our decision. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome Living
- Felix T.
- Verified HomeBuyer
- January 15, 2020
- San Antonio, TX
Great home and we got to work with some great people as well! Sheryl, Juan, and Frank did a awesome job! Thank y’all for all your hard work it is really appreciated.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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