What Homeowners Have to Say About KB Home in San Antonio

Read the 226 homeowner reviews of KB Home's new homes in the San Antonio area. San Antonio homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the San Antonio area

star-rating

226 Reviews - 33 Communities

5 ★(170)

4 ★(26)

3 ★(15)

2 ★(11)

1 ★(4)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Great home buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jason B.
  • Universal City, TX
  • September 10, 2019

The process was fast and seamless from start to finish. Warren was and is very helpful from the begining and to this day. As far as the home quality, there are minor things that could have been thought out better. Some of the caulking seems a little excessive and the master bath water closet is pretty cramped. Over all we are pleased though. ... More

star-rating KB Home - Great Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose J.
  • Boerne, TX
  • April 17, 2019

Great Home

star-rating KB Home - Great customer service by sales agent Wess and construction manager

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raquel B.
  • San Antonio, TX
  • March 21, 2019

Great customer service by sales agent Wess and construction manager Gary. Loved working with them. Gary is very young, yet very knowledgeable

star-rating Great Company

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Geninfar C.
  • San Antonio, TX
  • March 07, 2019

The home buying experience was great. The experience to first hand pick what you think was important in your new built home was awesome.

star-rating Good experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Luis A.
  • San Antonio, TX
  • January 28, 2019

My wife and I had a great experience from day 1, till the day we closed.

star-rating KB Home - Reason I give 3 stars in materials and workmanship is I notice

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mireylle M.
  • Universal City, TX
  • November 19, 2019

Reason I give 3 stars in materials and workmanship is I notice things on moldings and kitchen cabinets little cosmetic things..but besides that Kb home seller Jason, and construction Managers,Supervisor and Team is on top of all. Kb Home Mortgage division on the other hand was horrible handling issues, process and communicating with me. It was a blessing I got mortgage loan with another company cause the experience, communication and expertise was totally different. ... More

star-rating Feedback Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • ISRAEL R.
  • Converse, TX
  • October 26, 2019

House is Great. Some places you can tell where operations were rushed. But they do come out and correct any issues ASAP.

star-rating Second house we buy from KB

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Universal City, TX
  • September 03, 2019

The over all process of purchasing was good. Had some issues but they were resolved. Completed the house on a timely manner. We are happy with our house buying experience.

star-rating KB Home - Loved working with Martin and Kuellen.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jacklyn S.
  • San Antonio, TX
  • July 09, 2019

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

star-rating KB Home - The experience with the builders and sales team are excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Oscar R.
  • San Antonio, TX
  • June 19, 2019

The experience with the builders and sales team are excellent

star-rating Garza New Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Daniel G.
  • Universal City, TX
  • May 15, 2019

Experienced only minimal issues. Adrian has been, and continues to be, very helpful in resolving those issues. All sale and loan associates (Amy, Lionel and David) were very helpful.

star-rating AWESOME EXPERIENCE

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edna W.
  • San Antonio, TX
  • April 02, 2019

I have to admit that I was really scared on buying a brand new home. Newly divorced and on my own, I wasn’t sure if it was even feasible. But everyone was so nice from sales to construction. Every single person was so knowledgeable and so understanding. I couldn’t have asked for a better experience. ... More

star-rating Good buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jose G.
  • Boerne, TX
  • January 19, 2019

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

star-rating 2091 Wind Chime Way

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Eric B.
  • New Braunfels, TX
  • September 17, 2019

Great home we have been in for over a month. Everyone has been great. Mike did a great job meeting all our needs. He is over stressed with all the houses being built, but still found time to help us. Including helping me unload cargo from my truck.

star-rating KB Home - Overall I am enjoying my new house and I am very happy

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Fernanda T.
  • San Antonio, TX
  • January 24, 2019

Overall I am enjoying my new house and I am very happy

star-rating Home experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jesus R.
  • San Antonio, TX
  • September 17, 2019

My home was built faster than expected ..

star-rating New home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • San Antonio, TX
  • August 27, 2019

Make sure you fix every detail before final walk

star-rating KB Home - Overall pretty great experience from start to finish!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mario R.
  • San Antonio, TX
  • February 07, 2019

Overall pretty great experience from start to finish!

star-rating Overall Great Experience

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Converse, TX
  • May 01, 2019

Love the house! Had few minor problems that were resolved ASAP. The contractor help a lot. Constantly stayed in contact and answered all question asked. Overall Experience was great!

star-rating Walmart Brand of homes

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 5

  • Anonymous
  • Bulverde, TX
  • August 13, 2019

You get a lot for the money. Details and craftsmanship are completely missing.

star-rating Excelente... so far !!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ibraham L.
  • Universal City, TX
  • September 09, 2019

Very happy with my new home. After moving in we have found minor details and same were noted by our Engineer, Joey and all were taken care of promptly. Very happy with the attention given on matters.

KB Home responded:
Hi Ibraham, thank you for your feedback! If ever you have any questions in the future please feel free to email CustomerRelations@kbhome.com and we will put you in touch with a representative. Enjoy your home. –Brian ... More

star-rating KB Home - It was a great investment

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Charles C.
  • San Antonio, TX
  • June 26, 2020

It was a great investment

star-rating Opinion

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Janeele A.
  • New Braunfels, TX
  • April 15, 2020

Any issues that I have had were addressed immediately. The contractors are simply amazing and make sure that you are completely satisfied with the finished product. I love my home!

star-rating KB Falcon Landing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Raul M.
  • San Antonio, TX
  • March 05, 2020

Good neighborhood close enough to everything you need and Loop 1604 as well to Sea World, however, far away enough to keep that peace and quiet. The square foot for the price is better than most neighborhood. The sale team and foreman are really helpful and keep you infor in all the faces of the construction. The neighborhood had multiple types of model houses available to choose for different size families. Overall, is a good company that deliver quality product and good value. ... More

star-rating KB Home - Great home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Gabriel M.
  • Converse, TX
  • October 22, 2019

Great home