KB Home Reviews

The sales team, the construction team, the subcontractors, the design team, everyone is on point in this organization. We got a great home with no issues at a reasonable price. Looking at several builders in the Boise area, the quality and finishes were just not at the same quality as KB. I watch home inspection videos on You Tube frequently and seeing what is found made me want to hire someone to check out if what I was seeing and experiencing was just surface level. What was found was a handful of small items that were easily remedied by the builder. KB is building the best product in the Treasure Valley. I would highly recommend. ... More

KB Home was my first choice for a . From my first visit to the show home, to the design center, to the closing, the team that I worked with provided exceptional service, and bent over backwards to honor every request I had. Linda in sales, Rayland in construction and Brandy in customer service have been amazing. Moving from out of state where you’re not able to see everything and talk to people makes it even more crucial that this team stays on top of everything. I felt that I knew everything that was going on every week right until my move-in date. After moving in of course there’s always a few little things. They are always taking care of really quickly. This is my second KB Home and I wouldn’t go with any other builder. I love the ability to customize my home to what I want, I like the smaller square footage in a one story and the locations are always great if I ever have to build again, KB Home is my first choice ... More

They worked together great teamwork to meet all of our needs can't thank them enough

We’ve now lived in our home for about 2 months and it has been amazing. Throughout the whole process, our sales agent, Ryan, was absolutely amazing. He made sure to update us with every change and new stage, shared tons of pictures, was there to help us with everything we needed, and made the overall process so smooth. Since moving in, we’ve had a few small warranty claims and Jaycee has been so quick to respond to them and get them taken care of. We truly could not have asked for a better experience buying our first home and are so appreciative of everyone at KB!

The staff of KB Homes in Vida Costera helped greatly with the home buying process by making it simple to understand! Highly recommended!

Great experience through the whole process Liz and Shelly the greatest explaining every step by step We are very grateful since we where looking to buy our first home and kb home make that happen

The home was built exactly how we wanted and we are enjoying our new space!

Adriane was nice and very friendly! Made the entire process easy. Bobby was a wonderful Mortgage Lender officer!

Our home building experience with KB was smooth and enjoyable. We were able to use their design center to customize our home and it was built with quality and completed on time. Highly recommend KB to anyone seeking a positive home building experience.

Jordan was a rock star! He was very informative and good character. The communication between buyer and builder was good.

This is my first time purchasing a new home. It was an amazing experience. I appreciate the KV team helping me through everything.

Our home buying experience with KB has been tremendous. From start to finish they have been there for us anytime there was a question or a concern. They always had a quick response and solution. The quality and craftsmanship are excellent along with beautiful exterior design and interior floor plans. If we do ever move on from this home, I hope to find another KB Neighborhood to build in.

From the initial visit to the model home to closing, it was a great experience. Buying a home is one of the biggest decisions most of us will ever make. Everyone involved in the process was very responsive to my inquiries and concerns. The starting price point for my home was very reasonable and I appreciated the opportunity to purchase the options I wanted to make the home exactly as I wanted. I received weekly updates once construction started and I closed on the date promised. Thank you to Juwana, Kaylee, Gino, Kyle, Christian and Greg. I hope I didn’t forget anyone. If I did it was not intentional. ... More

I had an amazing experience buying our 1st house with KB Homes. From seeing houses to going to closing, everyone was amazing. We build our home. From choosing our floor plan, to going to the studio, from getting updates from the builder to our amazing loan officer. Everyone was amazing and we are so happy. I highly recommend everyone to KB Homes.

Wonderful team and experience. Trustworthy and honest sales. All questions answered and information was accurate. Amazing experience, would recommend for any first time buyers!

Thank you Kb for helping us build our dream Home.

Thank you we have had good and fair experience so far. They are fast in their responsibility to any issue or resident concerns.

e recently moved into our new home at Rockridge and the experience was seamless. A huge thank you to Greg and Rod, who were both incredibly professional and polite throughout the process. Their communication and willingness to help significantly reduced the typical stress of a move. It’s clear they take pride in their work and in supporting the homeowner. Highly recommend the KB team in Perris!

This is the third home I’ve purchased from KB Home, and my experience this time has only reinforced why I continue to choose them. From the very beginning of the home‑buying journey to the moment I moved in, KB Home has consistently delivered a process that is smooth, transparent, and truly customer‑focused. The entire experience—from the initial purchase to design selections, construction updates, and final move‑in—was incredibly well‑organized. At every stage, the team delivered exactly what they promised. Communication was always timely, clear, and proactive, which made me feel supported and confident throughout the process. The quality and value of my new home are outstanding, just as with my previous KB homes. The craftsmanship is solid, the floorplan is thoughtful, and the personalization options allowed me to create a home that feels uniquely mine. It’s clear that KB Home takes pride in building homes that balance comfort, style, and long‑term durability. I also want to highlight how exceptional the builder’s team has been. Every person I interacted with—sales, construction, customer care—was professional, knowledgeable, and genuinely committed to ensuring I was happy with my home. They kept their word, responded quickly, and made the entire experience feel stress‑free. For anyone considering building with KB Home, I can confidently say that my repeated experience speaks for itself. They offer a transparent process, excellent communication, and a well‑built home tailored to your needs. I highly recommend them to any potential buyer looking for quality and reliability. ... More

I enjoyed my buying process with KB after looking into many builders, resales, and am happy with my purchase.

We purchased a home in the Somerset community in Palm Coast through KB Home (contract signed mid-2025), expecting a straightforward build process with the promised December 2025/January 2026 closing timeline. Unfortunately, our experience has been one of the most frustrating we’ve had in homebuying. The issues started early with the sales agent (Paulette Alves), who dismissed a reasonable offer on a move-in-ready home without presenting it, later misrepresented a $7,500 incentive that didn’t apply after we signed, and provided repeated false updates on construction progress (e.g., claiming the lot was graded and a permit was pending when neither was true—verified directly with the Palm Coast Building Department). These misrepresentations created unnecessary delays and stress, especially as first-time expectant parents planning around a February 2026 due date. Communication deteriorated further: the agent made unprofessional comments about our realtor and reportedly negative remarks about us to others. After we formally requested a new agent (Donna R., who has been excellent and professional), a no-contact directive was issued—yet the original agent texted us the same day, violating KB Home’s own instructions. Construction quality concerns emerged as well. We discovered improper installation of the exterior water barrier (house wrap)—seams not taped correctly, material installed upside-down in places—which is a critical moisture-protection layer. This raised serious worries about long-term water intrusion risks if not corrected promptly. We escalated to leadership (including a call and follow-ups with a director of sales) requesting fair compensation (closing costs coverage to offset added expenses from delays and stress) along with timeline clarity and permanent removal of the problematic agent. While some progress occurred on the permit and a new agent assignment, we never received meaningful compensation or full accountability for the pattern of issues. Positives: • The new sales agent (Donna R.) has been consistently responsive, helpful, and professional. • Superintendent Stacy F has been great to work with—communicative, on top of the project, and genuinely focused on getting things done right. • The community location has appeal (near beaches, I-95, etc.), and the base home design is solid for the price point. Overall, KB Home in this community seems inconsistent—great when things go smoothly (especially with the right people like Donna and Stacy involved), but poor at handling problems, transparency, or customer goodwill when they don’t. The repeated misinformation, boundary violations, and quality shortcuts left us feeling undervalued and anxious during what should have been an exciting time. If you’re considering KB Home (especially Somerset), get everything in writing, verify updates independently, insist on proper inspections at key stages, and be prepared for potential delays/miscommunications. We wish we had known these red flags earlier. ... More

From start to finish all KB personnel have made this home purchase a wonderful experience.

Stacy was the one who kept the ball running on the home being built. Donna was the one we dealt with when buying our home. Both ladies very professional and polite. they take pride in their jobs and both know their jobs very well.

Each person in our KB Home team was so helpful in making the process of purchasing our home a wonderful experience!

Huge thanks to the team for making our dream home a reality. The process was smooth, the team was super responsive, and the final result is even better than we imagined. The quality and value are definitely there. If you’re looking for a builder that actually keeps their word and delivers a great product, look no further!