Lennar Reviews

Need to fix any issues that the customer founds before walk through the home, I have to call the contractor and pay more money to fix the home while moving in.

Completed,

We had a smooth and easy experience

Our dealings with Heidi, The pool contractor .

Mortgage officer was unprofessional and incapable of doing his job. Brand new house looked like it never went through and inspection. Very slow warranty claim turn around times

We have had a few issues and it took a long time for anyone to respond. We all have air conditioning issues. We have an open ticket. The air does not blow in the master bedroom. I called the claims dept. Carla came out. She just said, I will have to send a technician. Over a week later, I have not heard anything from anyone. It is July in Texas, we would like the comfort that we pay for. We also have no water faucet/spicket in the backyard. We were told that is normal. I have never heard of such a thing . I had issued with my dishwasher and was told there is no warranty for appliances. We have a sprinkler head that does not work. Carla told us that the sprinkler head is underground and it is suppose to be. We mentioned issues we were having with our neighbors, they all said, good luck with that! No one ever comes out or fixes things. Not good. ... More

The sales department was amazing, my home inspector praised the construction workmanship, and my family and I are enjoying our new home!

Technician was very helpful and fixed the issue quickly!

Matthew was great to work with during the purchase. And has nothing to do with this review. We are disappointed in finding issues since moving in. Our house has now become a punch line…. We had a hole in our driveway appear (caused by the gas company). This was addressed promptly. Our smoke detector goes off if we cook anything over 350. The hvac unit stopped working for 2 weeks and it was WIRED INCORRECTLY!!! Now our washing machine is BROKE with a bad sensor and a 2 WEEK turnaround We are now wondering if we made a mistake trusting Lennar with a new build. I mean what is going to go wrong next?? ... More

I love the house and the LVP, gourmet kitchen and large master bathroom.

Had a few issues Lennar Customer Care took care of in timely manner. The onsite building mgr was fantastic !

Information about the total understanding of how the warranties work, what to do in case of an emergency, and identifying issues that can arise within the first 30 days should have been made known. My HVAC (thermostat for the AC isn't working, and when I reach out to the emergency service listed, they haven't called me back. It's been 3 days without AC).

Shannon in the loan department is horrible to work with.

No comment

First- you have to deal with way too many people during the process. Second- we have several issues with the house (water pressure, dishwasher, water in bathroom after rain, some flooring issues, and painting issues).

Quick loan approval

On time and very helpful.

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The fast and easy process and great support.

Gym is necessary

[TRANSLATED FROM ES] Everything was great, they were very friendly and everything was very quick

Building near rail track. Not peaceful at day and night

I was never told that my townhome didn't come with a refrigerator. You would think for over $200 thousand one would be supp*****d. I was told that what you see in the model is what you get. Well there was a side by side fridge in the model. Perhaps you should remove it or make sure buyers are aware that they have to purchase their own. The ad on realtor is false advertising because it says comes with stainless steel appliances. Some people say that buyers are not happy with the refrigerator supp*****d so they stopped putting them in. I say that you should have 3 or 4 refrigerators to pick from. It is stressful enough moving then have to do a couple of days without a fridge. Very unprofessional. I would also like to ad that ***** is terrible. I was charged fees for nothing. It was a mistake and I did get a *****. Again stressful. Also an overhang over sliding doors would have been nice. Not allowed a screened in porch. What's the point of putting in a concrete slab if you can't do anythig with it. Maybe when building buyers can have 3 or 4 choices of screened in porches to pick from. I like to sit outside in the AM like most people but don't want to be bothered with bugs. So lenar instead of upgrades with kitchen knobs and soft close cabinets maybe you can provide screened in porches with other builds. Or a fridge. If I was younger I would move again and it wouldn't be lennar. Lennar worth over TWENTY BILLION DOLLARS and can't have an overhang, fridge or screened in porch. Shameful and greedy company. ... More

HVAC has a bad smell even after cleaning the system. Lennar owes me 636.00 for vent cleaning and warranty department closed case and will not return my calls.

Not pleased at all. *****s were told before purchasing. After living in our "brand new townhome" our landscaping and walkway to our front door were all ripped out keaving gigantic holes.. that have not been fixed still months later. They pretend to new coming buyers but dont care about the ones that already purchased.. there are so many is*****s within the home.. i would stay clear from purchasing these homes