Lennar Reviews in Huntsville, AL

Process from beginning to end was great

Good luck getting anything fixed! Worst experience I have ever had with a builder. Their word means absolutely nothing. Still having issues with getting things fixed that was supposed to be done from our final walk. The only experience that was pleasant was between our sales person and the loan process. The construction side was a total mess!

1. The first day I moved in-no hot water, 2. Second week, price sediment in shower to find out main sewer line was not draining- house was not up to code 3. Nick was great on getting things fixed on his end, everyone else was terrible, especially Brooke the virtual consultant 4. Loose shingles on roof. ALL OF ThIS & the inconvenience I lived with for two weeks because of the sewer made buying from Lennar a nightmare.

While we entered this process preferring a custom build on our own land, when we saw what Lennar was offering in what has now become our new home and community, we decided to go forward with them. And we couldn't be happier now that we did. Throughout the process they were, in addition to other important qualities, honest above all with everything - their construction of our home and what they could and could not do, the schedule for every step (which was met throughout), their answers to each of our questions, their collaboration with the other entities involved (our agent, mortgage lender, title agency, etc.), and every other aspect of the process. And the final result has been even more than we had hoped and expected. We love our new home, the community it is in and our location within it, as well as the ongoing relationship we have with Lennar post-close. We really couldn't be happier. ... More

My 1st home buying journey went smoothly and I can say that Lennar did everything as promised. My experience differs from the nightmare reviews that you might find on different social platforms. The build quality was acceptable and the purchase process was painless. Mind you, it's best yo have done your homework prior to purchasing a new build. Keep your expectations realistic. These homes are made quickly and there may be things that aren't perfect, however, during your walkthrough, you're given ample time to find faults and hve them addressed. The warranty is generous and the smart home features are a good quality of life upgrade. I have enjoyed working with Lennar staff and if my experience changes, I'll provide an update. However, so far...1 month into ownership and I can say, this was a pleasant and professional experience. ... More

Our sales agent did everything she could for us we love her. D’Tasia

Lennar is quite a trustworthy company to do a business with

Kathy, the realtor is very nice. Denise in customer support is great. Very helpful. Ryan, Joe and Justin very nice. On walkthrough before closing, we placed blue tape in areas that needed to be fixed. When I went in a week later to get some measurements, a lot of the blue tape was lying on the floor. Some areas had been fixed and others not. I picked it up and put it back on the places that needed to be taken care of. On the final walk-through found several more things that were basically just shoddy workmanship. There was one place that was really bad on the island and I was told there was nothing they would do about it. Was not happy about it but did not let it stop me from buying the house since I wanted one in this area. I was really shocked to find out that none of the windows come with any screens, and none of the cabinets (kitchen or bath) come with any handles or knobs. There is no lighting over the island or where the dining room table would sit., only around one side of the dining and living rooms. None of these things are options you can get. You have to have them done/added at your own expense. There is no caulking between the quarter round and the floors in the bathrooms leaving a gap and this area open for water to get underneath when you get in and out of the tub. As I said, not the best workmanship for sure. Downspout runs into flowerbed at edge of sidewalk where it washes the mulch out onto the sidewalk causing a walk hazard and leaves a hole where the mulch washes out. Sidewalk has to be swept and cleaned each time it rains. ... More

everyone has made our experience wonderful. we are enjoying the peace and quiet, with the beautiful view.

Not the best experience purchasing a home with Lennar. When I decided I wanted to put an offer on my home they would not allow me to because their “incentive” was to close on as many houses before the end of month. This was a Friday and the new month started on that following Monday, so instead of allowing me to put an offer on the house for the sales price on Friday, I had to wait until that Monday where the price increased by $30k. Extremely frustrating and honestly ridiculous! I loved the house and the location so instead of walking, I decided to purchase. My final walk through before closing after the blue tape was the worst my realtor had ever seen. Dirty counters and floors, carpets with red dirt mark from workers, marks on the wall, poor quality of work throughout the house after a “cleaning crew” and painters had been through so it would be walk through ready. Things that had been taped off previously were not corrected, it was bad. We ended up going through the whole house and adding blue tape again for repair and paint so it would be corrected by the time I got done with closing which is what I was ensure by the supervisor. Long story short, several areas that I taped off during both blue tape sessions were still not repaired and I just had to accept that. I do enjoy the house and the location but still not content with quality I see throughout my house now. I will be submitting tickets with Lennar for areas needing repair and will see how they respond. When you buy a brand new house, you want it to feel brand new! ... More

Closing was easy and stress free.

Warranty has been good. Smoke alarms have been miserable to deal with. The underwriter was awful and drug his feet until the day before closing. Quality for the price is mediocre.

Home came with multiple cracks in the foundation that was covered up under carpets and Vinel flooring . Only noticed after ripping out carpet to add more Vinel flooring . If I knew the foundation that many huge cracks , I would have passed on buying this property. Poor workmanship and very poor customer service .

We have been denied our due diligence. Incomplete work and after a month we’ve made no progress. Leaving voicemail with no returned calls. No door stops in the house and bad flooring in the great room. It’s separating and sticking up above floor level. PLEASE HELP! I’ve already spoken to BBB. If something is not done I’ll be filing a complaint with the BBB.

Rushed through walk thru. Was lied to about numbers were placed on house. It was never done. Took 2 months after closing to have house numbers put on house.

It was a good experience, people were responsible and helpful. One area could be better. The different teams, sales, construction, finance, title, could communicate between themselves better.

My Lennar loan officer lied about the incentive. It left a sour taste in our mouth. It was too late to walk away so we had already wrapped up at our previous place. It was not until we asked for final number (the breakdown for cash to close was not provided until we pressed for it) where the lie came out. It explained why they did not want to provide us with the number until the last second.

They are building homes at a high volume and the home had a number of issues that were ultimately addressed prior to closing and even after. They tried to cut some corners and some issues were found after closing. They do follow up but you just have to be very thorough in the closing process. The home layout and design is very good and the location is excellent. I would likely have bought from them again at the end of the day.

There are still items that was on our punch list that was not taken care of before closing. Still having trouble opening closing the sliding glass door to the patio. Other than that Lanken has been very helpful.

It just could have been a better home buying experience.

The process is simple in its entirety. Lennar made it very easy with the buying process. The issue is that there is a lot of language that isn't friendly to first time homebuyers. Everything needs to be kept in writing for anyone buying a home through Lennar. There was a lot of talk about what was agreed and not agreed to but because there wasn't a paper trail from phone calls it made the process difficult. Also Lennar pulls credit far too soon in advance to where when they pull your credit score again before you close your rate will change due to initial credit hits. Communication from the sales and mortgage team was sub par past the initial contract. The construction crew and warranty team did an excellent job throughout the whole process Peyton, our construction superintendent, addressed many issues and concerns throughout the process. Peyton also put in contact with the right people for problems he couldn't answer. Justin, warranty specialist, has been quick and efficient in fixing any problems that have arose thus far. He has had people at our house to fix the problem in the same week and followed up to ensure we were happy. Peyton still stops by as they are still building in the neighborhood to make sure everything is perfect. Morgan in the mortgage department was the one person in that department who made sure my questions were answered and she contacted the right people to make sure I had a good closing experience. Shauna and Aunya, who I never met, were quick to help via email and were efficient and accurate in addressing closing concerns. Lennar has the world of new homes at their fingertips, they have great people in Huntsville but they received 2 stars on trustworthiness due to contract talks to buy a home. Make sure everything is in writing and it may be best to contact a realtor who has worked with Lennar. A solution to Lennar's problem with buyers would a portal where all communication is logged and kept through the system that multiple people could refence within contract negotiations. I also felt somewhat rushed to buy a home in initial talks as they were saying things like "you need to sign today if you want this house". Peyton, Justin, Morgan, Sharna, and Aunya... thank you so much for making my experience great! ... More

My experience with Lennar Craft Springs is not great. First, I don't believe I received the best value as a veterans. Second, I was rushed through the second walk through the day of the closing. A long crack in the garage floor that that was noted in the first walk-thru remains, food crumbs in the microwave remains, a bedroom wall cover is missing and I did not receive all closing material at closing.

He was very nice and helpful. He did what he said he would/was going to do. His work is very nice and I do love my new home. I did move in very quickly, but Jackson did all her could to ensure that I had the home of my dreams.

I would’ve most certainly went with another lender if could redo our first home buying experience. Bad experience from start to finish with one positive experience in the middle. We have a Facebook group that’s specifically associated with our new Lennar online community and to be honest within this review, it’s been mostly shared experiences of mentally exhausted new home owners.

Michael did an amazing job with getting the ball rolling, and the staff at the title office were amazing. I had some challenges with the finance team, they were disjointed and that was overall frustrating. Dislikes: the model home does not match what I bought. I was told I would be buying the exact same product, I was okay with that. However, the home I purchased had some significant downgrades (living room does not have a tray ceiling, bedrooms does not have ceiling fans, cabinets does not have pull knobs, no crown molding, back door does not have blinds, toilets are not sealed, flooring was totally different). HOA: Cost is extremely high, there are no amenities in the community. ... More