Lennar Reviews in Huntsville, AL
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What Huntsville Homeowners Have to Say About Lennar.
Read all 136 verified reviews from homeowners that built a new home with Lennar in the Huntsville area. Huntsville homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Huntsville Area
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Customer Reviews
Escrow Was a Problem
- Lyn G.
- Verified HomeBuyer
- October 12, 2024
- Madison, AL
I cannot recommend Lennar Title. There were multiple mistakes that I’m glad we noticed and the entire stressful experience culminated with our keys being given to another homeowner. I had to drive his keys to him in order to trade. I’m an ex Realtor and I’ve honestly never seen so many serious mistakes. I can only assume they were understaffed.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
My very first home purchase
- Yolynda W.
- Verified HomeBuyer
- October 11, 2024
- Athens, AL
The entire experience from start to finish was amazing. I had a very unique family situation going on and that created some challenges for me. The Lennar family helped me navigate through the home buying process with ease. I have shared with everyone I come across about my wonderful experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar townhouse review
- Anthony B.
- Verified HomeBuyer
- October 10, 2024
- Madison, AL
Blue taped items not fixed before move in. Plumbing full of gravel, caused dirty water to leak from toilet and submerge bathroom. Was initially given wrong keys and neighbor was given my keys. Garage was dented and refuse to fix Can hear neighbors talk through shared walls.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Nancy was very kind and took the time to show us different models in different areas
- Dorothy F.
- Verified HomeBuyer
- October 10, 2024
- Meridianville, AL
Nancy and Jim were very professional and helped each step of the way when i had questions or was unsure about something!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Experience with Lennar Homes
- Janet B.
- Verified HomeBuyer
- October 08, 2024
- Athens, AL
I was impressed with two things: 1. the inclusion of a keyless entry, and 2. the inclusion of the Ring doorbell. I was less than impressed with two things: 1. the home did not include window screens, and 2. the kitchen and bathroom cabinets did not come with hardware (doorknobs and drawer pulls). Very disappointed with Lennar over the latter two things.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ms
- Sharon E.
- Verified HomeBuyer
- September 26, 2024
- Athens, AL
Every person I have come in contact with through the entire proces has treated me with kindness, respect, knowledge, and professionalism.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Difficulty getting earnest money back when not qualify for loan.
- Andrew P.
- Verified HomeBuyer
- September 18, 2024
- Madison, AL
Didn't qualify due to not meeting the FHA requirement. I asked Lennar to send my Earnest money back. It has been weeks and still waiting. Only thing I got was they sent me a document to sign that said Refund back to buyer: $0, without any explanation. I did not sign it and am still waiting for my earnest money. I am writing this review in hope that someone can make this right
Lennar responded:
Good morning Andrew, and thank you for sharing your feedback with us. I have shared your concern with upper management in your division for them to review and assist. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Easy to close but small issues with bugs on move in
- Calvin B.
- Verified HomeBuyer
- September 17, 2024
- Madison, AL
The house is great, but a lot of ants were in the house on movie in. The prosperity lines seem off and the grass they planned is struggling to grow on one side. Construction on the other side has caused trash to blow over into my property and it’s still there
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Good interest rate, poor construction
- David S.
- Verified HomeBuyer
- September 11, 2024
- Madison, AL
Lennar used a promotional interest rate of 4.75% to attract me to buying one of their homes, had i looked closer at the construction materials and methods I would have not purchased from them. It is a new construction spec house the fit and finish of the house is poor, the materials are contractor grade at best. Other than simple repairs, getting warrantee issues resolved is a challenge. I am still trying to resolve the grading issue in the back yard, every time it rains my patio accumulates about 1 inch of water. And the HOA is through Hughes properties, they are difficult at best to work ...
Lennar responded:
Good afternoon David, We appreciate you sharing your feedback and are sorry the home has not met your expectations. I have shared your concerns with upper management for them to review and assist. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
D and G review.
- Donna B.
- Verified HomeBuyer
- July 28, 2024
- Madison, AL
We found the entire process easy and comfortable to buy a Lennar home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Not good quality work
- Beverly C.
- Verified HomeBuyer
- July 27, 2024
- Madison, AL
Baseboards were coming away from the wall in several places
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Sharon
- Sharon B.
- Verified HomeBuyer
- July 27, 2024
- Harvest, AL
I am grateful to God for my new beautiful home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home owner
- Angie U.
- Verified HomeBuyer
- July 20, 2024
- Madison, AL
From start to finish my experience was outstanding, my sales representative went up and beyond the call to keep me updated on the progress of my home, my building manager was so on point during my walk through he identified a few things that I over looked, everything was taken care of the express closing was spot on, it made closing day enjoyable for me. Thank you Lennar I love my home you all did an outstanding job making my path to homeownership possible and giving me a great experience AWESOME
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We was very pleased with our builder he was very patient with us answered questions we had he was very detailed we are truly pleased as well our builder kept us abrupt on the time when things would be finalized we do appreciate the opportunity.
- Darrin C.
- Verified HomeBuyer
- July 20, 2024
- Meridianville, AL
Hi my name is Darrin , we were very pleased with the over all experiences from the beginning to the end.the people of Lennar made us feel comfortable and knowledgeable we are truly happy with the outcome my wife is excited as well so it’s a win win for me. we love our new home ! Thanks Lennar for all you have done !!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar did a good job.
- Kyung J.
- Verified HomeBuyer
- July 20, 2024
- Athens, AL
Purchasing and moving in was like a breeze. People I dealt with were all very helpful throuout the process. After moving in, Joe Potter, the maintenance coordinator and Hunter, construction manager helped a lot with our first weeks of icebreaking with the house. Although there were things I wish had got more work before completion, overall the property has a good value I guess. I am sure I will say good of Lennar whenever asked.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Horrible for first time
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Madison, AL
The experience was horrible, our realtor Kem was not good. He did not do a good job. Lack of information and communication. Things were half done in our home. If we could go back we wouldn’t buy from lennar.
Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations and that we did not do a good job at communicating with you. We're committed to improving your experience and would love the opportunity to earn back your trust.If you have any questions or outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great Value, Exceptional Experience
- Ryan R.
- Verified HomeBuyer
- July 05, 2024
- Owens Cross Roads, AL
We were able to purchase a quality home that met our needs because of the Lennar team. They listened and did everything within their means to provide us the opportunity to purchase a very nice home in the area we wanted live. From financing to upgrades it was an incredible experience. After the purchase, the personable Lennar team remained by our side to fix any emerging issues and to ensure everything met or is meeting our expectations!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Environmental is good and quite place
- Duc P.
- Verified HomeBuyer
- June 26, 2024
- Madison, AL
This is quite place, good environment place with neighbor friendly. Just for lawn landscape, most of them grow very slow and died.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great
- Bunnie M.
- Verified HomeBuyer
- June 13, 2024
- Harvest, AL
The buying process was straightforward due to the experienced individuals providing the service. Great customer service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The builder fixed the way the fireplaces looked.
- Ginger L.
- Verified HomeBuyer
- June 05, 2024
- Madison, AL
The grass I rec’d was dead. Be sure you get healthy grass!
Lennar responded:
Thank you for taking the time to share your feedback with us. I am sorry to hear the grass at your home is dead. I have notified upper management to review and assist. In the meantime please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 1
Stay away from Lennar
- James P.
- Verified HomeBuyer
- May 27, 2024
- Huntsville, AL
I would never buy a house from Lennar again! Lennar cut every corner possible to increase their profit. My townhome in the Estuaries in Huntsville is missing drywall in a closet, paint is peeling from the walls, and they didn't install crown molding or kitchen pendent lights to cut costs even though they used pictures with crown molding and lights in the advertisement. Multiple cabinets are broken by what looks like someone standing on the edge of the cabinet. My neighbor's shower had mortar or concrete poured down the drain by the builder and had to have his entire shower plumbing ...
Lennar responded:
Good afternoon ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Good Value but HOA services not responsive
- Robert C.
- Verified HomeBuyer
- May 19, 2024
- Harvest, AL
Lennar provided exceptional service during walk through and made certain that every issue was taken care of. Even during the first month, as we had questions, Jackson quickly answered each one and helped us to make our transition into our new home a great success. As part of the HOA however, Lennar leaves a lot to be desired. We submitted a request almost 25 days ago and Lennar refuses to work on it or to answer questions. In their covenants, they state that if they do not address the issue in 30 days, then the request is deemed as disapproved. So I guess it is time to get an attorney to ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Overall experience excellent
- Sophia W.
- Verified HomeBuyer
- May 07, 2024
- Meridianville, AL
The review is supported, educated and energized in assisting with your home progress/steps. Overall I love my home until I have referred other clients. Thanks a million
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ok
- Anonymous
- Verified HomeBuyer
- April 25, 2024
- Harvest, AL
Some incentives we were told we would get and did not. Lack of communication on the front end. The CM, warranty and closing team were great. Issues after closing were addressed in a timely manner.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Prompt & professional
- Justin C.
- Verified HomeBuyer
- April 18, 2024
- Madison, AL
Lennar has been nothing but prompt & professional
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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