Lennar Reviews in Phoenix Mesa, AZ

The experience was ok

I bought my beautiful townhouse more than a month ago. Lennar team were very helpful through the buying process. I sure had a lot of documents to sign but after only 3 weeks and 2 days, the townhouse was mine. By the 15 day check, I found some minor workmanship deficiencies. Lennar representative Dan came over to review and eventually set appointments to correct them. Most of everything is completed and I am finally able to complete settling in. I really appreciate the supportive process from Lennar and would recommend their homes to any new buyers! Thank you!

The customer service representative was the most helpful during our buying experience here in Queen Creek Maderia West community - Jacob. He went the extra mile to make the experience smooth and transparent.

Beginning with the sales man I was put at ease with the process. Everything was straightforward no questions. The closing was wonderful. The construction manager Jim, was fantastic and still is. Dealing with the HOA has been very easy and always there for my questions.

Lennar was great in helping get through the home buying process. We would work with them again.

Overall, a good quality home. All the staff are great & very helpful. But the some of the materials used seem a bit cheap. The cabinets around the microwave are not good and done with multiple small pieces which visually isn’t appealing. The lights in the bathroom are not sufficient. Garage doors slam real hard. Some other minor stuff that can be improved.

We had an easy and efficient experience from home selection through closing. Our salesperson Adrianna and loan officer Jerrod were amazing, and guided us seamlessly the entire way. We had a warranty issue 6 weeks after move in and our customer care rep Jamie took care of it right away. Things happen with new builds and it’s reassuring to know Lennar will take care of any issues so quickly. We are very happy with Lennar and our new home.

The entire experience was great. Everyone was friendly. I am very happy with the overall quality of the build. The overall cost of homes are too high. The only negative thing I can say is that Lennar used the lowest quality interior paint (flat) that rubs off if you attempt to clean it. For the cost of the home, there should be no low quality materials used. I repainted the interior during the first month. I love my home.

The overall experience was just easy and everyone goes the extra mile if you need help

Everything was first rate quality-- our home was turned over to us in a timely manner with no outstanding repairs needed. Construction crew and Lennar consruction representative were courteous and very helpful.

Great job considering the supply chain issues and labor shortages.

Only negative I can think of is the housing market itself driving the cost of everything through the roof. Purchasing with Lennar was a wonderful experience as they made everything simple to understand and were always responsive to questions or issues. And if there were any issues they were resolved quickly. Would definitely purchase with them again.

I would buy another Lennar home in a heartbeat. They are clearly focused on customer satisfaction. The only issues we had were related to their contractors, specifically the plumbing company they contract with is garbage. The company really screwed up a lot of things. But Lennar made huge efforts to correct the issues and were extremely responsive. It’s difficult to find qualified workers these days and we were understanding of that.

Quality of the build was outstanding. All the people we worked with were available to answer questions and concerns. Have recommended this builder and community to others.

The home purchasing process was vey easy. From Sales to the Mortgage Team everything was seamless. Everyone at Lennar was professional, timely, and very helpful.

House was completed in the timeframe promised and work was done well. To Raia has been excellent in handling all our post-closing requests. Overall experience with everyone has been positive.

Great house for the price. Lennar is the biggest American builder and it shows in the fact that they are able to offer these houses for the price they do.

The process was easy from start to finish. The title, lender, sales persons were all stellar. Warranty representative is great and easy to work with.

Good quality control and excellent customer service follow up. Thank You!

They have been very responsive

So far so good! Love my new house!

The buying experience was extremely pleasant as compared to the mortgage process through Lennar which was difficult at times. First, my wife and I were impressed with the building of the home from start to finish. Everything was constructed in a very purposeful and deliberate manner. The structural integrity of the main structure was solid. Second, the doors and kitchen and bath cabinets were a bit on the cheap side but because they are builders cabinets we accepted that deficiency. Third, the kitchen granite countertop was installed with a defect that has not been addressed even after 2 complaints. Fourth, the house is spacious and we were given a slightly larger piece of property than other builders give. Overall, we like the house despite its shortfalls but overall we are satisfied that the structural integrity is solid ... More

Honest and ethical home builder. Very responsive to the few minor issues we have called out. All resolved within about 1 week of escalation.

Lennar delivered exactly as they said they would. No missed milestones. No nonsense. No surprises. I'm very happy with my new home and the neighborhood.

Disappointed in the some of the workmanship and quality of finishes. For instance, drywall screws are easily exposed. Doors and cabinets are not as “solid” as I expected. Insulation is not good. Noises/ conversation can be heard when doors are closed even from across the home.