Lennar Reviews in Tucson, AZ

The home buying experience was not what I thought it should've been. I was underwhelmed by the whole process. The only solid experience was with the timeliness with showing of houses and response time from anything I needed with Lennar Sales Rep. Otherwise, the Lennar Mortgage team needs to be reviewed as well as Lennar Construction team. Lennar Mortgage and Escrow Title did not give my refund back in a timely matter and did not give it back in the method I noted from the start. The Team was not aligned and I let them know what they needed to get fixed. The workmanship of the house was very mediocre and could tell they just slapped the houses together with no pride in doing a great job. I also had a dead tree in my front yard and they closed the case without even doing the job. Not a very good start. I'm hoping its not a headache the whole time. Because at this time I would not recommend Lennar as a whole. ... More

Lennar moved up our completion date by a month but forgot to notify us until we followed up to ask them. When we arrived for the walk-through, we were stunned and dismayed by the amount of work that was not yet done or done incorrectly. They installed the wrong granite countertops and then ripped up our counters to replace them. They pressured us to close on time but didn't deliver our dishwasher until a week after closing. The construction manager actually installed a used model to trick us into closing on time, then lied to us and told us the supplier had sent the wrong model by mistake. As soon we closed, he removed the bogus dishwasher and left pipes disconnected under the sink so that water spilled all over. The quality of workmanship overall was very disappointing for a new home, and the materials were also cheap and shoddy despite the fact that we paid for upgrades throughout. ... More

From the minute I signed a contract with Lennar it was a nightmare. The loan process was one of the worst experiences of my life. For someone having perfect credit and another house paid off and no debt they asked a million questions about my finances (having nothing to do with my loan). Then waited until the day of my walk through to let me know I was approved, talk about inconsiderate and stressful. Had I known I was going to go through what I did I would not have bought a Lennar home.

Would not hold property for buyer without non-refundable $16,000.00 down payment. Misleading expectations for completion date and reasons for delays. Lowering exact model price by $20,000.00 after 6 months delay for closing escrow allowing NO-DELAY move in for new buyers.

I bought 3 homes myself and helped lennar sell 2 more gomes with zero recognition or appreciation from Lennar. Additionally quality of Lennar has deteriorated drastically its a shame and no response on fixing the issues I am definitely not coming back infact will pass on this feedback to my investors friends and group

The majority of the items we found on our walk through were not taken care of. One of the biggest problems was the block wall was left incomplete. The first 4 or 5 blocks and the very last block were installed and about 30 in between were missing. They fed us a few lies about why it wasn't finished but we were told they were not going to complete it and could just forfeit our $5,000 deposit and not take possession. We had to pay for it to be completed out of our own pocket. During walk through we found a floor tile with a chip that they promised to replace. When we came back for closing, we were amazed that we couldn't find the tile that needed replaced. We thought they did a great job of replacing it until the next day when the piece of silicone that they used to patch it fell out. A lot of other concerns have come up since we moved in so we will see how customer service goes from here. ... More

We actually had a nice smooth transaction with the Lennar Lenders and everything was going great up until we closed. The day of closing we noticed that water from the master bath shower would leak out the front from where you enter into the shower. Our Construction manager who did the walkthrough with us made a note of this and shared a text with us who he made to someone to help us out. We were told we would need to go through the warranty department now. So we filed a complaint and the response back from the woman that helped us is that there was no problem and that Lennar was not going to fix it. We were flabbergasted that they said it was meant to be when we had a considerable leak out the shower. After she told us they would not help, I then produced the text message that the CM had sent a copy to me stating this was a problem. She then said that she would help to try and fix it. They started to give us the run around about scheduling someone to come fix it. 1 month went by and we still couldn't use our brand new shower that we paid for. My wife and I finally had enough and filed a complaint with the ROC. I told the Lennar contact that we filed the complaint and within 30 minutes she had us on the schedule for a tile person to come fix our problem. The tile guy finally came out and basically told us they were told to just do a minor fix and that it would not solve the problem in the long run. The tile guy said they were just doing what they were told but even they admitted their fix would not solve our problem. Lennar won - we gave up and realized they would never fix our bathroom. We are now paying a tile person to fix Lennars fuckup! I dont think we would ever buy another house from them ever again! ... More