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Lennar

Lennar Reviews in Tucson, AZ

What Tucson Homeowners Have to Say About Lennar.

Read all 57 verified reviews from homeowners that built a new home with Lennar in the Tucson area. Tucson homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Tucson Area

57 Reviews in Tucson Area

Star Rating Breakdown

5 ★ 20

4 ★ 16

3 ★ 11

2 ★ 4

1 ★ 6

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Lennar in Tucson Area

View Homes

Customer Reviews

Good Value

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2019
  • Marana, AZ

Our Lennar home is well built. We love the floor plan and the upgrades they added.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

Unpleasant, long, frustrating experience!

  • Maria B.
  • Verified HomeBuyer
  • July 30, 2019
  • Oro Valley, AZ

Don’t trust when they tell they will fix things ,it was not done during the first walk, nor the second, and it took three months and a half to be able to move in! Horrible frustrating experience

Lennar responded:
Hi Marie, thank you for sharing your feedback. We are sorry to hear about the difficulties with your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Pros and cons to this buying experience

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2019
  • Marana, AZ

It is important to get everything in writing even when someone acknowledges your request. There was a lack of follow through in my buying experience that ended up costing me additional out of pocket monies due to my sales representative not following through with a selection he had requested from me and for which I gave him an answer for.

Lennar responded:
Thank you for your feedback about your sales experience. We are sorry for the difficulties you had during the transaction. Please feel free to send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 3

Very responsive to new home issues but quality of materials and construction could be better

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2019
  • Tucson, AZ

The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate.

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

Lennar is Great!

  • Jeffrey I.
  • Verified HomeBuyer
  • July 17, 2019
  • Tucson, AZ

We were extremely satisfied with our home building experience and everyone whom we worked with in the process

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great people

  • Mirta C.
  • Verified HomeBuyer
  • July 09, 2019
  • Marana, AZ

Great people

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • Tucson, AZ

Very displeased with situations on our home after closing . It was promised that if we had issues after moving in we would not be put aside . We have been . Very Disheartening

Lennar responded:
Thank you for sharing your experience with us. We are sorry to hear that you have been unable to get these items addressed. Please send a direct message to us at corporatecustomercare@lennar.com with any outstanding items and we will follow-up for you. – Lennar Customer Care

Total Score 2

Quality 1

Trustworthiness 1

Responsiveness 1