Lennar Reviews in Los Angeles, CA

I went into buying my first home with such excitement. After signing my papers and doing my first walk through of the home, i realized there were many repairs that needed to be done. Even then, i was still excited because i thought everything would be taken care of. As time went on and walk through after walk through, my excitement became less. The fixes were barely being done and i was being given the run around. After i received my keys, i kept submitting work orders. Shower drains were clogged by cement, bath tubs were cracked when installed, cabinets were installed and wood broke, backsplash was installed as if a kindergarten student installed them. It has been two months and i have barely had anything addressed. As a first time home buyer, this has severely disappointed me. I have since had people i know ask me about my experience because they were interested in buying a unit but i have told them to not buy with Lennar. It has only been a headache and a run around. ... More

The home looks good, but 2 weeks after the close of escrow the toilet of masters bedroom that has been clogged during construction erupted and poop was was all over our toilet, shower and bathroom. Though Lennar manager responded on time but we were displaced for 2 weeks. We were promised compensation, we left message for the person who was supposed to compensate us he ignored our call and Lennar never call us. It was such a disappointing experience.

We have a lot of issues in different areas including electric and flooring issues, currently are in getting repair but takes too long since report is done to got an response

We were very happy with Lennar when we bought the home and especially our sales agent , Hyatt, but post closing the customer service has been slow, unresponsive and low quality. A number of major issues were incomplete on close and to date have not been resolved. We are frustrated!

Lennar does not seem to stand behind their product, and has substandard work, that is only made worse by the lack of customer service to address issues with their new home construction.

We loved working with Lennar. Heros was great and super helpful.

Much better experience on build quality than recent purchase of D R Horton.

My experience with Lennar has been exceptional! The entire home buying process has been worry-free and my sales rep Lourdes quickly answered any questions I had. I am really impressed with the quality of my home and all of the features that are included.

It went out smoothly

Love having everything included. Could have done a much better job with home cleanliness when we received it. Both interior and exterior needed major cleaning. Follow up to warranty requests are not as timely as they could be. Otherwise, purchasing experience, framing walk through, and home layout are beautiful.

Overall I’m happy I went with lennar, trying to work with lennar mortgage was a complete nightmare. So I ended up going with a different mortgage company.

Smooth process with the help of Kirk,Dwayne and Cheryl with Lennar mortgage.

Too many issues for a new build. Rushed through to close homes without paying much attention to delivering a quality product for the homeowners.

Lori was very helpful throughout the buying process. The maintenance guys have been very responsive.

Overall good product built, maintained, and sold by good people. Promised repairs take a long time to complete. We’re quite happy to be here.

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

Hi Lennar team, overall stands tall in the things they promised and deliver. Quality of the product, Construction qlty, managers like construction managers, Title team, Support team, concierge team standsout on their exemplary support. except few issues - specifically the sales guys behavior, ILG the design studio are the bad experiences.

From the top down they were terrible. Every level of the homebuying process with them is a nightmare from start to finish…

We absolutely love our Lennar home. The everything’s included package is so awesome. The home has so many great touches plus Lennar understood we had a tight timeline to purchase and close and they got it done. Definitely recommend!

Bad finishing and house doesn’t feel like cleaned. Windows are dirty and issues regarding finishing all over.

Lennar homes are beautiful. I love having Lennar as my homebuilder. Great qualities, stability workmanship. Love the paint on the wall it’s so beautiful and fresh looking. Love the style of my home and the kitchen, so pretty.. I’m thrill and very grateful for Lennar homes. Thank you so much..

Quality of material and the appliances provided are very good. Responsiveness to issues is very slow it almost took 2 months to address one issue out of 5 raised

With the builder's "everything included" policy, it was simple to pick a place knowing most of what we needed was part of the package. I used Lennar Mortgage, so my purchase truly was "one stop." Everyone from the sales consultant, to the loan management team was super helpful and did everything they could to make sure the sale went through. An unexpected bonus has been the on-site construction management team that is always around to fix minor issues or answer questions about the home's features. This is my first new construction home and I couldn't be happier with the results.

From start to finish, nothing was done right. It’s over a month since my family moved in the house, Still can’t get anyone to finish installing and repair things that wasn’t installed correctly.

The buying process was made easy by my sales rep Dion. He embodies the best of Lennar home buying expierience.