Lennar Reviews in Riverside San Bernardino, CA

We had a wonderful experience buying a home with Lennar, what stood out the most is the professionalism and customer service.

My overall experience buying a home with Lennar was great. The house and the community are beautiful, and the process was mostly smooth. However, the only negative aspect of the experience was dealing with Lennar Mortgage. In the final two weeks before closing, the mortgage process caused a lot of anxiety due to delays, ober the top strict underwriting, and miscommunications, ultimately leading me to switch to another lender. Despite this hiccup, I’m very happy with my new home.

Lennar Sales Team and the Loan Officer made the process pleasant. Thomas and Gail were awesome!! I wish I could say the same about the underwriting process. We started our home buying process six months before closing and we didn’t get our final approval from the underwriter until 3 days before closing. This was such a stressful situation. Imagine going to a design studio and final house tour without knowing the house was yours. Crazy!!! The underwriter did not work on anything until weeks before closing. We moved from a different city and needed to get things settled with our kids schools and activities. I have a special needs son and unfortunately due to the procrastination on the underwriters behalf he doesn’t have continued care. I’m getting everything together but it sucks that lots of these things could have been prevented. Another thing I didn’t appreciate is how they moved my closing date sooner by one day giving me only a one month grace period to be mortgage free. If I closed the day after I would have had two months of grace to pay my mortgage. Some of my neighbors had that luxury but not me. Other than that I love my home. I’m so in love with the layout of my home it fits all our needs. I love the neighborhood. If I had to do it again I would but I would request the underwriter to approve before putting down earnest money and signing a hold. ... More

Lennar build quality comfortable house

Financial Department repeated request at the last hour. Once submitted and complete the first time.

Had a good experience with Purchasing my home at Heritage Lake. The building process went smoothly. Would not recommend the builders lender, they are non-responsive. Save yourself the stress and use an outside lender. But the home is good value.

Front office at the arboretum in Fontana, ca was awesome however, eagle home mortgage was unorganized, poor communication, just terrible.

We just moved to new home, it was our first experience overall every thing was good, but still had some issues with material like comboard fresher. And other things

Great incentives, all issues found in walkthrough fixed promptly. Minor complaints: the fridge filter was clogged before closing and I couldn’t use the fridge to drink water and the appliance warranty wouldn’t cover the cost. Contractors used both for window blinds and solar panels are unresponsive and error prone. Its been 2 months and my solar panels still are not functioning due to a permit error. My blinds are still not installed correctly.

The whole experience was easy. I am really enjoying my new home and like the neighborhood.

Overall good experience, staff were very responsive

Lennar was a great company to work with. Everyone that we met and dealt with, from first entering the show center to finalizing and closing escrow, My loan officers, Isabel and her counterpart Maria, were very helpful and resourceful with all the paperwork process and questions I had. They made our experience of purchasing a home simple with no issues. Buying a Home can be very stressful buy they provided guidance and professionalism in everything they did. I'm glad we ultimately decided to go with Lennar and utilize them for my home purchase. I will definitely recommend them. Thank You Lennar for a great experience. ... More

Maybe a little bit pricey..otherwise it was a great experience!!

Process to buy was easy, mortgage process could have been a bit smoother, too many people involved with diff aspects of lending, one POC should be needed with mortgage process.

Good experience for my new home purchase

Over all good experience. Appliances were ordered late and went without Refrigerator for a week. Love the home.

Only issue was advised solar was included In payment. It is not. Our construction manager is very responsive very happy

We are first time home buyers and absolutely love this house by Lennar. You can tell they took time to think about the design and used high quality materials, our independent inspector was impressed. Since moving in, they have been quick to respond to any warranty issues. Cons- There was some disorganization during the escrow period but I am sure that is the case during most closings. Overall, we choose this company again

Great location, amenities, customer service and small community. Very fortunate to have purchased in Rockport Ranch

The only problem was with the lending process and with my loan officer. He was not responsive and forgot to do my 2/1 buy down. I noticed that and on the day of closing, after my docs was released to record they had to withdraw and redo all the loan docs delaying my closing causing me a big problem

Everyone that we have dealt with at Lennar has been polite professional and helpful . Our home has had issues with that said Lennar is taking care of our concerns and issues with the home. Bottom line we are happy.

Good customer service in issues

We were super excited to purchase our home. We were excited to choose our lot. We were excited to start watching the house being built from the dirt up. We came every week to see the progress from the time it was dirt till it was completely done. We were told that we would get updates weekly with pictures, but we didn’t get very many so I’m glad that we came on our own.

All in all good experience

We absolutely love our Lennar home. The process was to give our deposit was seamless. However, we did have some trouble as we approached our closing date. The dates were changed and we hardly heard from our sales rep until we needed to sign the forms and send the deposit. Our walk through was great and Dustin and his team did awesome.