Lennar Reviews in Riverside San Bernardino, CA

The house is well built and I am please with all the smart features. Everything went fairly smooth. Finishes are great and we closed early.

We got a great loan through lennar but it was a hassle working with them at times. The builder is great. We had an emergency repair that was taken care of immediately. However still waiting on a cosmetic repair. Overall we got what we wanted so we're happy

The workmanship of my new home is very high. The only problem I had was with the sales staff here at University Park (Palm Desert, CA). The Lennar New Home Consultant’s after the sale custom service was less than acceptable. I had to contact her supervisor to voice my displeasure in order to get positive responses back from the NHC. The NHC was not able to assist me with answering basic questions like, what’s the cause of the delay in closing? (I was given the name and number of the Construction Manager and told to call him myself to find out!) On the positive side, the Lennar Mortgage Team was great! Dan and his team made everything easy and painless. Another positive note, Stacey at the design center was extremely helpful in helping me pick out my flooring. Everything worked so well together, due in large part to Stacey’s’ guidance. ... More

We felt Lennar rushed in building the homes so there were lots of little mistakes with paint, drawer handles to shower glass doors not properly installed, etc. I guess this is what we have to expect in purchasing a newly built home. But overall, Lennar does a great job of building a very efficient smart home. You get a great value for your money. The on-site team are great and always willing to assist with any issues on the house.

Wish there were more upgrade options, such as Ethernet wiring to all rooms.

I’ll just say it this way, every delay and problem should not be blamed on supply chain. The process to get help for warranty feels like a tribunal. You have to prove and show the problem with your camera to customer service. They have a guy on site that can easily verify, why not use him? For us, they tore up our yard to finish construction of a wall and have not even repaired the yard yet. They didn’t discuss the size of the wall with us when we were directly impacted by it. (I think it’s is too tall) Our front yard trees look misplaced now because of the new wall. Should they be moved? Yes! Will they? Likely no because it would take a really concerned designer’s eye to know and then do this. I should not have to beg for them to finish the mess they made (been a month!). The lending office was absolutely phenomenal and I highly recommend. The design office was incredibly expensive and I do not recommend. The sales office was friendly and helpful but was off on the cost of flooring upgrade by 100%. The neighborhood is awesome and I strongly recommend people to buy. The overall score of 4 is due to the price of flooring, the process for warranty, and the lack of concern and responsiveness for our yard. Hope this helps you in your decision to buy. ... More

The house buying experience was fairly easy. Construction was completed ahead of schedule, the ladies in the sales office were pleasant and we are now enjoying our new home. I would however recommend using an outside lender. The Lennar mortgage team was horrible. They don't answer calls ninety percent of the time and it took an average of 3 days to get a return call. We were offered six thousand dollars toward closing costs if we went with Lennar's mortgage team. My lender still beat them without any so called credits and they actually picked up the phone during business hours as well as outside business hours. The Lennar mortgage team seems to think you will simply go with them because of the credit and treats you accordingly. ... More

From the beginning my home buying experience has been great with Lennar. From my agent Debrah to my construction manager Frankie to the customer service with Brett, they’ve made my experience with Lennar a good one and a most memorable one. Thanks guys

WE HAVE JUST SOME INTERIOR DETAILS THAT WE NEED TO FIXED BUT OTHERWISE EVERYTHING LOOKS GOOD WITH THE HOUSE THANKS LENNAR AND TEAM

I had good experience with lennar home . Everything I got good only that one when I walk in my upstairs floor it makes some sound that is not good and also I can feel unbalanced carpeting . Thanks

House is pretty good, only problem I get is the electrical issue. The light switches and electrical outlets do not work in most of the areas in the house

The process was ok, compare to the first Lennar property we purchased. Window coverings, fridge, washer and dryer was not provided, unlike the previous Lennar condo we had. Other than, the house is nice.

Overall, a good experience. Just minor details are the only reason for the 4 out of 5 stars. Other than that a great experience.

Buying process was easy and exciting.

Mike was awesome in doing the walk through and explaining the house hardware and installations.

We sold our previous home of more than 20 years, purchased our Lennar home, closed on both and moved in three weeks. It was very stressful but the assistance and support from the amazing Lennar team (Rosalie, Gail, Vickie) made it less so. We've also had great support from our Customer Care Rep, Vince, to address minor issues. I would recommend Lennar without reservation.

Lennar is there for you even after closing.

My experience was really good

Buying a new home is a process and patience is key

Buying a newly constructed home is the best decision you’ll ever do

Overall, we are okay with our first home experience, friendly helpful staff but really wish for better quality. First, our house was delayed as SCE did not install power cables on time (or so we were told). This messed up our entire furniture delivery schedule. Second, the entire home seems way to rushed. When we moved in the roof was missing a tile, one the cabin door fell off in less than 2 months, one of our window screen was missing during move in, one of light switch was installed upside down, another switch wasn’t connected to power and just found out as the weather is getting cold that the heater didn’t work (and not sure when someone will come to address the issue). With all this, we are not sure what other problems (hopefully none) will come up the longer live in the house. It is worth noting that the staffs (Jeff snd Joannie) were super helpful and responsive through this whole process which made these issues easier to handle. However, we still expected better workmanship for a new home built by lennar. The mortgage loan was made easier and less stressful thanks to the help from our MLO, Kathy, from Lennar mortgage, the escrow and scheduling staff was less helpful and made our final signing and closing experience extremely stressful. ... More

Great experience with our sales rep and customer service person.

Make sure you read and understand all the CC&R's gor the community your are buying in...HOA. They can be real petty with common home-owner practices.

They build really fast and sometimes the quality and workmanship suffer. However they do their best to resolve issues.

Lennar offers quality at a competitive price. The communities are well thought out and some offer amazing recreational amenities.