Lennar Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Lennar.
Read all 645 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Riverside-San Bernardino Area
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Customer Reviews
kakar
- Qais K.
- Verified HomeBuyer
- November 12, 2025
- Moreno Valley, CA
the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete
Lennar responded:
Good afternoon Qais, We appreciate your honest feedback and are sorry that your homebuying experience did not meet your expectations. We value the opportunity to earn back your trust and support you throughout your homeownership journey. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Seville Home Buying
- Nalan N.
- Verified HomeBuyer
- November 04, 2025
- Winchester, CA
The entire of using Lennar as a Mortgage Lender was very stressful and would never use them again. With such great credit and a huge amount of asset I felt I was treated like someone without a job or money. My real-estate agent Rosalie was the absolute best. she is the best employee Lennar has in this area
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
The maintenance team has been great! Jackie is awesome!
- Carmen G.
- Verified HomeBuyer
- October 28, 2025
- Menifee, CA
Pleasant helpful staff especially Jackie!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
all good
- John M.
- Verified HomeBuyer
- October 22, 2025
- Desert Hot Springs, CA
everything went good except crime in nova skyborne need to put back gate in.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Customer service needs work!
- Anonymous
- Verified HomeBuyer
- October 16, 2025
- Perris, CA
The product is great and I am happy with it. The customer service from the loan officers was not what I would have expected. Everything was via email. No one ever called to tell you who would be calling you next, or what the next steps were. You would just receive an email from someone new making request. Very impersonal for such an important purchase. The initial agent was missing in action unless they needed something signed on their end. Never reaching out along the process to see if we had questions.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 2
Thank you Lennar Team
- Jerry H.
- Verified HomeBuyer
- October 15, 2025
- Menifee, CA
My wife and I never expected to purchase a new build but our daughter had such a great experience with their Lennar new build a year ago she encouraged us to visit the Legado community. The rest is history from the moment we met Gail and began the process of home ownership with Lennar. Best experience from May until August we sign escrow. Our new home price and mortgage everything we could have asked. Definitely appreciate every person we met on the Lennar team as each one made our home buying experience a dream come true. Jerry H.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kamran
- Kamran B.
- Verified HomeBuyer
- October 15, 2025
- Loma Linda, CA
We just moved to new home, it was our first experience overall every thing was good, but still had some issues with material like comboard fresher. And other things
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Great First Time Home Buying Experience
- Dante J.
- Verified HomeBuyer
- October 15, 2025
- Ontario, CA
From start to finish. Lennar did a great job keeping me informed with the whole buying process. Any questions I had, were answered in a respectable time frame. I’d highly recommend Lennar to anyone looking to buy a home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Lennar house
- Anonymous
- Verified HomeBuyer
- October 15, 2025
- Menifee, CA
Get your own inspection. Have everything addressed before moving in.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Positive Experience and Good Value
- Eduardo Z.
- Verified HomeBuyer
- October 14, 2025
- Ontario, CA
Great incentives, all issues found in walkthrough fixed promptly. Minor complaints: the fridge filter was clogged before closing and I couldn’t use the fridge to drink water and the appliance warranty wouldn’t cover the cost. Contractors used both for window blinds and solar panels are unresponsive and error prone. Its been 2 months and my solar panels still are not functioning due to a permit error. My blinds are still not installed correctly.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing work !
- Jessica C.
- Verified HomeBuyer
- October 14, 2025
- Hesperia, CA
The staff was amazing and very accommodating as well as quick to ensure we close on time .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Owner
- Lorena S.
- Verified HomeBuyer
- October 10, 2025
- Rialto, CA
Once the house is sold, the sales rep is horrible on following up. I am still owed money, going on 2 months of wait time.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Worst experience ever with home buying, would never recommend
- Anonymous
- Verified HomeBuyer
- October 08, 2025
- Ontario, CA
Truly the most nightmare experience ever. Just 1.5 months in, I need more fingers just to count the amount of problems I’ve encountered with this house and the whole process. I truthfully regret ever buying this house, and would not recommend Lennar to anyone ever.
Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your experience so far has been so difficult and disappointing. This is not the kind of homeowner experience we strive to provide. If any unresolved items need our attention, please email us at CorporateCustomerCare@Lennar.com so our team can review your concerns and assist further.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very satisfied with my new home!
- Susan K.
- Verified HomeBuyer
- October 07, 2025
- Perris, CA
The whole experience was easy. I am really enjoying my new home and like the neighborhood.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
House is good but customer service isn’t great
- Anonymous
- Verified HomeBuyer
- September 30, 2025
- Riverside, CA
The sales office staff and the concierge staff isn’t very responsive nor do they seem to know a lot about the houses on the spot. I got the feeling that they were always busy and due to the fact that the sales staff was love to a new track each month they didn’t know much about the houses. Lennar having a couple documents of general information that sales staff could give out to buyers would help out. And if possible each office could keep a list of FAQ to give out would be very helpful. Also, no one ever told me that the solar wouldn’t work for the 1st couple months only learned that the day ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Quick and efficient home buying experience
- Michael T.
- Verified HomeBuyer
- September 28, 2025
- Desert Hot Springs, CA
We were so pleased with the home buying experience with Michael. He did a great job navigating us through the home buying process. Answered any questions we had in a timely manner. Chris was a pleasure to work with and helped us get settled with our new home. He’s been right on top of any requests and has been a great resource since our closing. Would highly recommend Lennar for your next home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Fantastic!
- Angela R.
- Verified HomeBuyer
- September 27, 2025
- Wildomar, CA
We are first time homebuyers and everyone who helped us in Lennar were all very friendly, helpful, and patient. I would recommend to anyone looking to purchase a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality, very responsive , friendly staff, great price
- Don D.
- Verified HomeBuyer
- September 23, 2025
- Winchester, CA
Great service. Knowledge staff. I would recommend Lennar to friends and family
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jason loan officer was the best
- George F.
- Verified HomeBuyer
- September 22, 2025
- Ontario, CA
Jason and Maria were definitely a pleasure to work with Carlos also was very professional all of them are valuable assets to lennar I'm definitely recommending lennar to people I know I think the HOA fee is way over priced and should be lowered a few people I tried to refer to said no to the offer simply because of the HOA fee
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Quality improvement
- Deena B.
- Verified HomeBuyer
- September 09, 2025
- Winchester, CA
Quality and workmanship of drywall and paint was lacking.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Do not use Lennar agent or lender!
- Patrick K.
- Verified HomeBuyer
- August 30, 2025
- Fontana, CA
After showing interest in the property our Lennar agent would not reply or answer any of our questions. It was almost impossible to get a response and even delayed our closing date. Our Lennar lending agent also lacked urgency in a market were rates were fluctuating daily. I wish we would have had better communication because the process caused a lot of stress and anxiety in a time when we should have been excited and celebrating our new home purchase.
Lennar responded:
Hi Patrick, thank you for your review. We are both disappointed and sorry to hear about the lack of response you have received regarding requests for your home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Victor
- Victor C.
- Verified HomeBuyer
- August 19, 2025
- Ontario, CA
This group is outstanding. They make sure to go the extra mile to see that you are more than satisfied with every aspect of the purchase.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Horrible Experience
- Justice O.
- Verified HomeBuyer
- August 06, 2025
- Menifee, CA
Robyn was the only great and helpful person in the entire process who response to calls. As it stand I don’t even know who to call to activate my solar panels and paying close to $500 for electricity bill. I hope I get a better experience.
Lennar responded:
Hi Justice, thank you for taking the time to provide your feedback. I am happy to hear that your experience with Robyn was a good one! If you are still needing assistance with the activation of your solar panels, please reach out to corporatecustomercare@lennar.com and we will get in touch with the local team to assist you.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Fast transaction!
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Menifee, CA
We were the last buyer in the buildout phase. From contract to closing escrow was about 3 months! We got the GenSuite model. Good value for the price we paid. Everyone was great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Greatful
- Liliana A.
- Verified HomeBuyer
- July 23, 2025
- Desert Hot Springs, CA
The entire process from the beginning to end was great. Every person I dealt with at Lennar was kind & humble to explain things. I am greatful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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