Lennar Reviews in Riverside San Bernardino, CA

Very bad customer service, poor quality of paint used interior and exterior. Lennar mortgage process is disappointing, homes are appraised less than sale price, limited options for customers to choose upgrades. overall house buying experience is not satisfactory.

At the entrance of my home, there are two stone post(wall), this job was pretty bad. I've been notified the sales agent number of times, but no correction was made. Hope, the construction company response quickly.

Lennar stepped up big time for us. Mike Collins helped us tremendously with our purchase. We’ll definitely refer Lennar to family and friends.

Better explanation of the process and communication with customer will help a lot. Most times we were not not sure what’s going.

Lennar home purchase experience was good. However, the quality of material and the workmanship is sub par. There is clear evidence that Lennar has tried to cut cost to sell homes for cheap and new homeowners would have to bear that cost. For example, in our home in the backyard the there is a big dirt pile incline by the fence that reduces the RV park space and furthermore I will have to pay thousands of dollars to build retaining wall there. Similarly the quality of paint in the house seems low quality,

Price and service was excellent! My only issue is getting things fixed around the home.

Great Company to work with. Everyone was very helpful with all the paperwork questions I had. They made my experience of purchasing a Home a pleasant one. Buying a Home can be very stressful buy they provided guidance and professionalism in everything they did. I'm very Happy to have chosen them with my house purchased. This is a place I can call Home. I will definitely recommend them. Thank You Lennar for a Great experience.

Maybe a little bit pricey..otherwise it was a great experience!!

Buying the house so good everyone at Lennar was helpful and professional. Once moved in get anyone to simply finish the repairs that were agreed upon on the walk thru has take multiple attempts. Many miss appointments no call backs no reschedules. Very disappointing and frustrating. I guess getting the house funded and closed was the most important part of the process for Lennar not customer service and support.

Poor quality homes, they use the cheapest materials and perform sloppy work. They don’t own up to mistakes. They constructed the property lines wrong by 5 feet on one side and they would not take ownership of it, said that they don’t make mistakes. Well thankfully my husband called the city surveyor out who confirmed the mistake and forced Lennar to redo the lines. Another example: when we removed the tile in kitchen we found patchy concrete that wasn’t the correct type and would cause long term uneven floors because they had forgotten to put in piping for the fridge. When we confronted the construction manager again he said it wasn’t them, they wouldn’t do that. They just constantly do a rushed job and you need to overlook the whole process of building not just the final cosmetic inspection. I don’t trust them and know we will find lots more issues down the line. ... More

The experience was great.

Don’t like it at all

From the initial discovery of our house to the day it closed was just under a month. Gail our Sales Consultant was great from showing the house to me the first day I saw the house to follow up and coordination throughout our quick closing. Shawn our sales officer was a phenomenal resource that helped us through the process and was always available to answer our questions. Jason our customer care representative during our homebuyer inspection was very knowledgeable, personable and made us feel at home for the first time. He and his team worked through some construction workmanship issues in a very timely and professional manner. They were very forthcoming with a few issues that happened during the final touch up process. Jason, Jorge, Anthony, Cody and Kelly and the team with Vintage Flooring were a great compliment to the overall team and again helped us get our “The New House” (as our baby calls it) to pristine condition prior to closing. I had worked with Lennar both directly and as an outside Architect and this is the sincerest form of flattery or if you will confidence in a home builder when someone who has worked with/and for a company and chooses to put their personal faith, trust and families’ future memories in a Lennar Home. Thank you again to the entire Lennar Team that was involved in making the dream come true. We would also like to thank Eve with Opendoor and Linsay with OSNational that worked in close collaboration with Lennar Mortgage and always made us feel like we were their most important clients. ... More

Beautiful homes and great quality!

Overall quality of the house is good. How ever, customer service needs to improve. There is a pattern of ignoring or avoiding customer requests.

So far it is excellent.

Lennar has a good reputation so we trusted them. The overall experience for us is alright. Agent was good but as soon as we signed the contract, her responses become less and less and far in between. We noticed as we moved in how Lennar has cut on a lot of things that we expect from a new home built. On the second bathroom upstairs, it is missing a towel rod by the sink, the windows are all fake window in the bathrooms. You cannot open any of them, so you cannot even air your bathrooms. For the price we paid, we were hoping to have these little details taken cared of instead of us worrying about it. ... More

I would not recommend anyone to Lennar. Quality issues and an electric water heater that sounds like a compressor. Electricity bill 4xs the amount of my neighbors. Ridiculous experience.

You get what you pay for with Lennar. The style of my house is nice and suits my taste, but the quality of the build and the customer service leave room for improvement. Overall, it's okay, but I expected better attention to detail and support.

Corina helped me in all aspects of buying experience

Overall a pleasant experience.

not the best experience overall

The homebuying experience was rough. First, we were not allowed to use an agent, which made me feel at the mercy of Lennar when going through the process. Second, our home concierge was terrible. She would update us on the status of the house late in the night. On inspection day, the house was not ready and had to reschedule after we were already present at the appointment. Finally, they moved our closing date only a few days after were expected to close and put up a fight after we requested to close two days after the proposed closing date. The house is decent but the materials are cheap. The walls scratch easily, the fake vinyl floors are easily dented. Overall, I wasn’t satisfied with the experience. ... More

Still new at the property. Discovered some minor issues. Tried to use the online portal to report them but, it doesn’t really work. The electrical issues reported to the contractor but still not fixed. It took them about 3 weeks to fix the broken fence.

Horrible communication with all parties involved with Lennar. Lennar agent saw us show up with our realtor and advised us last minute that we would not be able to use him. We were pretty much on our own throughout the whole process.