Lennar Reviews in Sacramento, CA

Overall the experience was bad. A lot of miscommunications between their departments. The final walk through was rushed and many issues were not fixed, mortgage application had many errors. Even on the day of closing, we discovered many errors on the closing documents. Carpet had nails everywhere, very small club house, narrow streets, poor landscaping, basically they are cutting corner wherever they can to maximize their profits. Their focus is quantity over quality and customer satisfaction. They have monopolized the system by selling insurance, mortgages, solar panel leases and more by collecting commissions and kickbacks from their vendors. I can go on forever but I could list a few of many issues. ... More

The sales staff is horrible

All the builders and staff were very polite and helpful until after closing. There's not much follow-up regarding taking care of the house and yard. We did get a copy of the Architectual Guidelines, but it would be nice if there was a group meeting of new owners to follow up with questions.

Nobody should have to spend their first week dealing with sewage issues, leaks in bedroom walls or non working appliances. Your first week should be filled with happiness and joy. I understand 1 item but multiple is unacceptable. Other homes in the development have had similar problems. Where Lennar shines is post customer service. They took care of the problems immediately and for that I am greatful to the people who resolved them. Would I buy another Lennar home? Absolutely not.

timely delivery of the house

The new home buying process was very smooth and straightforward. Lennar team were helpful in explaining every step of the transaction. Provided clear instructions on home inspection and use of amenities and home features. Thank you Lennar for your great service!

I found buying a Lennar home to be an easy and friendly experience. Robert was very easy to work with and always available to answer questions or show me the home-again.

Craftsmanship and quality is junk! Put zero effort into building a home that we paid a lot of money for! One of the worst craftsmanship that I have ever encountered. If I could return the home I would! It will be the first and last time I will ever purchase a Lennar home. I would never recommend Lennar homes to friends or family!

Jorge was our construction manager and he went above and beyond with everything.

I took control of the house by the end of Dec and till date the mailbox is not setup. I have reached out multiple times but none of them seem to have a concrete update. I left a voicemail as well but no one returned my call to provide me an update. Besides, this I have reached out to fix other cosmetic things at home but experience has not been great. Overall, I have to follow-up multiple times to get things done.

The people that work at Heritage Placer vineyards were very responsive, professional and helpful. This included sales, construction, title and other financial people

From the gecko we came in with our own realtor and met Mark with Lennar made our process so easy by showing us homes he even brought out the go kart because he saw how excited my kids were to ride in one. Closing was so easy Peezy no hassle thank you for making our first one sounds amazing! Shout out Luis with the builder side he has been a great answering questions as well about the home

At 6 weeks of ownership I have not had any problems. The sales experience was professional and I have not discovered any "lies" told to me during the transaction.

Buying process went super smooth and happy with everyone who made that possible

My husband and I had a great experience with Lennar. From viewing the model homes to the escrow process, everything went smooth. It was a hassle free and quicker process than my husband and I thought. Thank you Lennar!

I have a wonderful buying experience and would do it all over again

It was my partner & I’s first time purchasing a home and working with Prav (lender) and Devin (sales) was a PAIN. I would receive smart remarks from Prav on important questions I genuinely needed answered throughout the buying journey and after. Devin would never get back to me, timely. UPS could take 3-5 business days and I still would not get a response back from her. You guys excluded my personal realtor from the experience so who else can guide me other than you two? HORRIBLE. As for the house. I understand you guys want to build 50 houses by end of month but the quality control is horrific. Why not just take your time rather than having to go back and repaint / fix any issues? Now we’re having to reschedule due to weather conditions. ... More

Purchasing experience was good. Not totally happy with the condition of property upon delivery.

This is our 3rd lennar houses within our family. We looked around at other builder homes but we still come back to Lennar. Im happy I was able to buy a dream home for my parents to live in.

Buying our new home with Lennar in Sacramento was a wonderful experience! The sales team was professional, patient, and really took the time to walk us through every step. From selecting our floor plan to the final walkthrough, everything was seamless. We especially appreciated the clear communication and helpful guidance, they made what can be a stressful process feel easy and exciting!

Here is the 2 problems : 1. Awful backyard. No normal level of ground from house to backyard. Moisture are always here. No special adhesive material under the mulch . That’s why all neighbors have a lot of white fungus into the mulch and a lot of insects which grows from the organic wet and fungus material because of no material was laid on the ground. Now we have a lot of problems with flies and fungus. So now we need to get rid of all mulch and rebuild a normal level of ground. 2. Awful cabinets qualify. The material is like a paper. Very fragile and sensitive. I think in 1 year the condition of kitchen cabinets will be very poor. 3. Impossible to use the doors with any rags because the doors are too low. ... More

I just wanted to say that Jessica our New home consultant was great. She was very responsive, knowledgeable, professional and proactive. We absolutely love how she handled our process.. Jessica is the reason why we are in our home today, kind and on top of her game. Now other the other Christina the loan officer was horrible, she stop responding, would say she’d call us back or follow up but never did. She made buying a home beyond stressful, if you ever see her as your loan officer run .

During the process of purchasing our house we worked with Christina and at first she communicated with us just fine but then she wouldn't return our calls and failed to follow up with us. She would tell us one thing and the next, it was different. She would say she was going to call us back with an update and never would. When we had to provide documents, i would provide them and they would keep asking for the documents over and over. I thought maybe what i sent didnt attach properly but then come to find out i was told Christina was supposed to call me and tell me to contact the credit bureaus to update something that wasnt updated on my credit report. Did she tell me that? No, of course not. A simple text would have sufficed but she couldnt even do that. Whats worse is that when she finally did call with an update, she didnt even apologize for not responding to our calls or not responding to our text she simply went on as if nothing had happened. As if i didn't call you everyday for almost a week asking for an update. Her communication skills are the worse! When we finally closed, the title company told us there were pending permits that the city hadn't approved yet so we wouldnt be getting our keys. We were told that Christina should have told us this, which, surprise surprise, she hadn't. When we finally escalated the issue, a manager offered us a credit which was applied to nothing because we had already signed and closed the deal. They said it was applied to closing costs but we had already signed and it was done. When i spoke with Christina about it, she said it was used to extend the interest rate since the rate lock had expired, which she didn't tell me there would be any cost to extending it. They tried to make it seem as though we were impatient about the permits but that wasnt the case. We understand that if permits are pending, they're pending. We just wanted some communication and honesty. We wanted someone to say-hey, i didn't get a chance to check on this but give me a few days and ill follow up with you...and actually follow up; or hey, just a quick update, its still pending, etc. I didnt even need a call, a text would have sufficed! We love our house but the process to get it was not smooth and pleasant. It was stressful, shady, and unprofessional on their part. I wish I would have requested a different loan officer but it is what it is now. Even when we finally got our keys, it didn't feel welcoming. We have several friends and family that are looking to buy a home and unfortunately we are not referring them to Christina and her team. When people ask us about our journey in purchasing our house, we tell them the horrible process we went through. It's a shame... ... More

Grate builder. Quality material. Easy to work with.Excellent transaction. Five stars.

Overall a great experience for a first time home buyer.