Lennar Reviews in San Diego, CA

Number of work orders have been submitted and issues with the house are still continuing. Customer service has not been helpful at all. Can you address these issues as soon as possible

This is our first home so I don't have much to compare the process too. Overall, the build is great. There were a few minor issues that did not get taken care of before we moved in.

Very professional in all aspects. Their keen attention to detail is what makes the difference.

full house appliances and Elegant

Great purchas experience from first meeting to the last meeting. Construction quality is not really high though.

I love my house . It’s a great house for me and my family

Great builder and professional , could have included additional facilities.

I've experienced nothing but issue after issue with the house. I'm averaging about two new issues per week ranging from Major appliances, flooring, cabinets, window coverings, HVAC, interior doors just to name a few.

House is well built, the Everything included feature is the best, appliances are top notch. We only did the floors and backsplash for the upgrade and that’s a big savings for us.

Disappointed with the responsiveness of Lennar representatives when we had an issue. Many times we had to call over & over again during the initial process & after closing. Love the Townhouse, but some of your representatives need to be more customer oriented, especially the supervisor of the design center who never returned any of my calls.

I had a very unpleasant experience. I had bumpy walls that had to be redone after moving in. The frame had to be shaved off. Water leak from the kitchen ceiling after rain. Fireplace malfunction and not practical for use.

I still have items that need to be fixed - warped cabinet door. Horrible customer service. I have to constantly track and follow up.

We've been in our home for 3.5 months so far and the experience has been very good. We watched our home be built and were impressed with the speed and even closed earlier than anticipated! There have been a few issues but all have been minor and most have been readily fixed by Lennar. The market is insanely high right now (we purchased in May 2021), so our house cost more than we wanted, but that is due to the overall economy and desirability of our area (San Diego), not just Lennar.

Great services!!! They all have took the time to make sure everything was done correctly. Always helped with anything that was needed! Amazing staff and workers!

Overall a great buying process experience!

Overall satisfied with the home and it’s upgrades the home came with. Home is almost sound proof since I have not heard neighbors next to me. One thing that stood is I feel like the turnover of the home was rushed. What I mean by that is there is some paint splatter on the carpet or small missed corners not painted properly.

In general, a very nice house. Some architectural oddities…no light above the kitchen sink (!), no place to put the towel before your shower, walls that do not line up. Not as carefully designed as my Pulte Home. Appliances just GE not GE Profile so suffer in quality. No ability to upgrade.

Defects started to show after 1 week and they say that is what they have to work with - there is nothing they could do - the fire sprinkler cover fell - it still is off - so there is a hole in my ceiling - the patio door lock destroys the wood frame - the tankless hot water has no hot water - my list can go on and on - I would love to have given a great review - but right now It really is bad

Its a beautiful neighborhood to live.

Yeah…. Big let down. Stove so cheap you can feel heat outside of oven when on. Cheap oven controls. Tankless hot water may save electricity but waste tons of water daily waiting on hot water. Fan in laundry room continues to run 24/7. Even after switch changed out. Parking on both sides of streets makes where only one car can barely go down a street. Neighbor ghetto up by this.

Sales agent was outstanding. Likewise with Customer Care rep.

Had to bid on purchase price vs buying at set price. Home has a lot of good features with solar, sound system, fire system, wired for internet, plenty of lighting, have plenty of parking,

Overall great experience!!! Great quality home. All the employees made the process as easy as possible

It was hard to reach people and questions were left unanswered. Voicemail was full and responses to email slow. When I did find someone to speak with they always tried to be helpful.

Positive - Customer Service Rep very responsive and caring Positive - Lennar builds a quality house Negative - Even though Customer Service Rep was responsive it took a long time to resolve issues Negative - Lennar's choice of companies to administer their HOA is not good. HOA rules are not being enforced. We moved to this development and expected the HOA rules to apply to everyone, but they are not enforced and the neighborhood does not meet our expectations due to this