Lennar Reviews in San Diego, CA
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What San Diego Homeowners Have to Say About Lennar.
Read all 281 verified reviews from homeowners that built a new home with Lennar in the San Diego area. San Diego homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.8 out of 5 stars in San Diego Area
281 Reviews in San Diego Area
Lennar in San Diego Area
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Customer Reviews
Very bad way to track customer care complaints, no details regarding the issues, very bad process in place.
- Nagasree K.
- Verified HomeBuyer
- August 16, 2022
- San Marcos, CA
No idea why a ticket is closed, no response updates to monitor, poor workmanship, bad quality, continuous surprises in terms of quality issues
Lennar responded:
Hi Nagasree, thank you for sharing your review. We are sorry for any issues you have experienced with your home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Terrible customer service and home is full of defects
- Anonymous
- Verified HomeBuyer
- May 17, 2022
- San Diego, CA
Unfortunately, we had experience what a lot of our other neighbours also experienced. Lennar project was delayed by over a month and there was no clear answer about why and when it will be ready. We were all left up on the air until 10-12 days before closing. We’re phase 1 of this new construction and there are so many essential things (heater in the winter and water heater to start with) were defective when the home was delivered and there are so many outstanding issues still remaining. One thing that makes it more painful is that we bought this house almost $300k over asking price and I ...
Lennar responded:
Hi, thank you for sharing your experience. We want to apologize for the numerous issues you have faced, including delays and defective items installed in the home when you closed. If there are any items that still require additional follow up, please reach out to our team at corporatecustomercare@lennar.com, with any details you can provide. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Inventory
- Donald G.
- Verified HomeBuyer
- April 12, 2022
- San Diego, CA
Multiple issues! Too many to list from exterior to interior
Lennar responded:
Hi Donald, thank you for this review. We are sorry to hear about the numerous issues you have and frustration this must have caused you and your family. If you would like to provide us with any additional feedback, please send our team a note at corporatecustomercare@lennar.com, so we can follow up with the team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
poor quality and finish
- Shaban B.
- Verified HomeBuyer
- January 12, 2022
- San Diego, CA
I had a very unpleasant experience. I had bumpy walls that had to be redone after moving in. The frame had to be shaved off. Water leak from the kitchen ceiling after rain. Fireplace malfunction and not practical for use.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - When spending as much as we spent there is a specific expectation
- Daniel F.
- Verified HomeBuyer
- December 28, 2021
- Chula Vista, CA
When spending as much as we spent there is a specific expectation when taking ownership. This home was not built with care. We are constantly finding issues that should have been found by the CM team. It is as if they are treating their home buyers as numbers. Hence, the demand is high so let’s pump homes out and if a homebuyer doesn’t like it and backs out, well we have a backlog of people that will. The only positive experience was Lennar mortgage with Felice. Other than that I would not recommend nor would I ever purchase a Lennar home again.
Lennar responded:
Hello Daniel, thank you for sharing your review. We would like to apologize for any disappointment you have with the construction of your home. If you have any items that still need to be addressed, you may reach us at corporatecustomercare@lennar.com. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - Lennar is releasing same house for biding for multiple times
- Anonymous
- Verified HomeBuyer
- December 28, 2021
- Escondido, CA
Lennar is releasing same house for biding for multiple times but quality of house is pathetic
Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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