Skip main navigation

Lennar Reviews in San Diego, CA

What San Diego Homeowners Have to Say About Lennar.

Read all 166 verified reviews from homeowners that built a new home with Lennar in the San Diego area. San Diego homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in San Diego Area

166 Reviews in San Diego Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 4

Value 3.8

Responsiveness 3.7

Lennar in San Diego Area

View Homes

Customer Reviews

Lennar - Our Home Seller Rep Kerry and Build Manager David were awesome!

  • Sean H.
  • Verified HomeBuyer
  • January 19, 2022
  • Chula Vista, CA

Our Home Seller Rep Kerry and Build Manager David were awesome! We did experience some issues along the way and we are still waiting on things to be fixed, but our last build was a terrible experience with CENTEX. Overall the wife is happy so I guess I am too.

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 4

Lennar - Great builder and professional , could have included additional

  • Rakesh B.
  • Verified HomeBuyer
  • January 13, 2022
  • Escondido, CA

Great builder and professional , could have included additional facilities.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - They have professional works.

  • April Y.
  • Verified HomeBuyer
  • April 01, 2021
  • San Diego, CA

They have professional works. Well done!

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

quality of workmanship need to improve

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • San Marcos, CA

sales agent and customer service are great! Quality of workmanship is poor. Found too many issues during walk through and most are not fixed before closing. Now a few months after closing and many issues are still not addressed.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

It could be better

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2023
  • San Diego, CA

First of all, Felice is great at explaining everything; she is a fantastic person and helped us a lot during the process. Mark on sales was excellent; he constantly communicated with us and was very helpful in showing us the property. From the builder, I am happy, but I also see some quality of the work is not good; something happened that makes me believe they are using non-high-quality contractors; they seem to oversee some essential things to get right and fix (ex, the did not connect the laundry, garbage disposal, minor leaks, dirty carpet with paint) and some stuff that should not be ...

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - The sales staff was very attentive and respectful.

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Spring Valley, CA

The sales staff was very attentive and respectful.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Most of the people in the office were very kind.

  • Cheryl G.
  • Verified HomeBuyer
  • January 04, 2022
  • Escondido, CA

It was hard to reach people and questions were left unanswered. Voicemail was full and responses to email slow. When I did find someone to speak with they always tried to be helpful.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Sales team was great

  • Simmie C.
  • Verified HomeBuyer
  • September 21, 2021
  • San Diego, CA

The quality of materials for a home that I paid $800 a foot for was really really bad can you imagine putting linoleum flooring in the bathrooms!!!! That is the standard finish Hollow core doors Kitchen aid appliances Multiple warranty calls

Total Score 4


Quality 1

Trustworthiness 5

Value 2

Responsiveness 3

Defects unseen

  • Maria M.
  • Verified HomeBuyer
  • January 12, 2022
  • Escondido, CA

Defects started to show after 1 week and they say that is what they have to work with - there is nothing they could do - the fire sprinkler cover fell - it still is off - so there is a hole in my ceiling - the patio door lock destroys the wood frame - the tankless hot water has no hot water - my list can go on and on - I would love to have given a great review - but right now It really is bad

Total Score 4


Quality 2

Trustworthiness 5

Value 2

Responsiveness 1

Lennar - Number of work orders have been submitted and issues with the

  • Sheraz H.
  • Verified HomeBuyer
  • January 19, 2022
  • Chula Vista, CA

Number of work orders have been submitted and issues with the house are still continuing. Customer service has not been helpful at all. Can you address these issues as soon as possible

Total Score 4


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Lennar - Lennar made our home buying experience easy.

  • John F.
  • Verified HomeBuyer
  • April 08, 2021
  • Oceanside, CA

Lennar made our home buying experience easy. They stood by us every step of the way. Their sales reps, mortgage people and interior design people were knowledgeable and pleasant throughout.They took particular attention with us since our home buying was done remotely, I would happily recommend Lennar if you are looking for a new home.

Total Score 4


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Lennar - Closing and getting the keys took considerably longer than expected

  • Dennis M.
  • Verified HomeBuyer
  • August 23, 2022
  • Escondido, CA

Closing and getting the keys took considerably longer than expected with Lennar mortgage

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Junior is 100 percent the man!

  • Ian N.
  • Verified HomeBuyer
  • April 01, 2021
  • Escondido, CA

Junior has been the best thing about our experience with Lennar. Always helpful, available and prompt. Give that man a raise!!!

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

It took longer than expected, but in the end, we are glad to be here !!

  • Hemantkumar R.
  • Verified HomeBuyer
  • August 25, 2022
  • San Marcos, CA

The home has really some really good features, and some bad ones. The finishing isn't as good as it could be, and a lot of areas show that, especially the flooring. The drip irrigation installed was already broken the second day we moved in, and then a pipe burst a couple of weeks later. Have been in the home for about a month now, and have already submitted tickets. The best part is the responsiveness to the tickets. Diana and Moe have been a huge help.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

The quality of workmanship needs to be improved

  • Shufeng H.
  • Verified HomeBuyer
  • April 11, 2023
  • San Marcos, CA

We moved in just under 2-month, and have already found multiple issues related to the quality of workmanship.

Total Score 3


Quality 1

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - This is our first home so I don't have much to compare the process

  • Portea C.
  • Verified HomeBuyer
  • January 18, 2022
  • Spring Valley, CA

This is our first home so I don't have much to compare the process too. Overall, the build is great. There were a few minor issues that did not get taken care of before we moved in.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

On going issues

  • Issac Lemuel R.
  • Verified HomeBuyer
  • March 28, 2023
  • Chula Vista, CA

The loan process was one of the longest I’ve ever done and this is my third home purchase. Even on the day we were supposed to close thing weren’t done and we had to call to find out we weren’t closing that day. My family moved out of our apartment and had to stay in hotels for a week waiting for everything to get sorted. Once we moved in we found issue that had been identified durning the walk through that were never addressed. We have had issue with our dryer and other products and the local rep is hard to get ahold of and the customer service reps don’t reply for day some times. ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Great customer service but not great construction quality

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2022
  • San Diego, CA

We are happy with our new home but the quality it is in the lower end for a new build. Thy need to do a much better work during their internal QC process or selecting contractors. Found several issues after moving in and we eventually had to get an external inspector. Zero attention to detail. Still haven't found a single window frame that it is properly level in the house. Silver lining is that they provide a one year warranty and the customer service rep for my community is doing an excellent job helping us solving them.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

Good quality and design but delays and poor customization approach

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Chula Vista, CA

The home was functional. There were quality control issues as with any new home, perhaps more-so in my case with plumbing. My issues were on on what you get for the price you pay for these homes is not the best quality, laminated cabinets that chip easily. Lennar forced a bid approach when the pandemic happened. While not unusual, this process was very clunky, and we saw huge delays in closing. Overall I was pleased with the people-aspect but not much else in the buying experience.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

2 out of 3 sale Representatives we're accommodating, the first older woman we spoke to tried to convince us to look somewhere else. She judged us by our looks on her first impression without knowing if we qualified. We ended up buying it cash.

  • Georgina R.
  • Verified HomeBuyer
  • January 12, 2022
  • Chula Vista, CA

Disappointed with the responsiveness of Lennar representatives when we had an issue. Many times we had to call over & over again during the initial process & after closing. Love the Townhouse, but some of your representatives need to be more customer oriented, especially the supervisor of the design center who never returned any of my calls.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - Always somebody else issue, sales made it sound so easy but no

  • Michael A.
  • Verified HomeBuyer
  • August 19, 2021
  • Escondido, CA

Always somebody else issue, sales made it sound so easy but no coordination between sales and outside vendors.even mortgage had similar issues.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Many issues and took forever to fix

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2023
  • San Diego, CA

Many issues with my house they have yet to fix. How can then sell a home with a broken items and let you move in? This is ridiculous

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 5

Only averagely satisfied

  • Derek S.
  • Verified HomeBuyer
  • January 13, 2022
  • Chula Vista, CA

I've experienced nothing but issue after issue with the house. I'm averaging about two new issues per week ranging from Major appliances, flooring, cabinets, window coverings, HVAC, interior doors just to name a few.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - They used to be very attentive but with the housing boom they

  • Anonymous
  • Verified HomeBuyer
  • November 09, 2021
  • Oceanside, CA

They used to be very attentive but with the housing boom they have forgotten about their customers and how to treat people.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

But with realistic expectations

  • Lynn J.
  • Verified HomeBuyer
  • August 13, 2021
  • Escondido, CA

We are not first time home buyers. There are so many questions to be asked and make sure to get all those questions completely answered. The fees are very overwhelming and you need to understand all of it. We feel there has been broken down communications between subcontractors and Lennar. As homeowners it’s incredibly frustrating to purchase a new home, with no previous owners, and have many, many issues of improper and sub-level finishing of paint, kitchen cabinet, fan, shower, garage door, mirror and appliance issues. We all are paying crazy amounts of money to finish our homes and then ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2