Lennar Reviews in San Diego, CA

Our Home Seller Rep Kerry and Build Manager David were awesome! We did experience some issues along the way and we are still waiting on things to be fixed, but our last build was a terrible experience with CENTEX. Overall the wife is happy so I guess I am too.

Great builder and professional , could have included additional facilities.

Had to bid on purchase price vs buying at set price. Home has a lot of good features with solar, sound system, fire system, wired for internet, plenty of lighting, have plenty of parking,

It was hard to reach people and questions were left unanswered. Voicemail was full and responses to email slow. When I did find someone to speak with they always tried to be helpful.

Good experience and good service quality.

responsive to questions guiding in choosing options

They have professional works. Well done!

Received an overall beautiful home by Lennar. We were able to see the home as it was being built and check in on it periodically. At one point we noticed a giant in the concrete subfloor behind the fridge and asked our homebuyer concierge Cary Krepelin how this could be fixed. She said she relayed this information to the build team. Unfortunately we were unable to check on the status of this hole until we moved in and the flooring had already been laid on top. The foreman Robert told us this hole was covered with flashing..... which was a complete lie because we removed the flooring and the hole was still there, no one had made any attempts to fix it. I would rather not have been told a straight lie and just been told that the hole didn't need fixing. Cary K was a below average homebuyer concierge. She told us she would be the liaison for anything we needed during the homebuying process. This was just not true. She was hard to get in contact with, never had up to date information and would just talk in circles without addressing any of our legitimate questions. We always had to defer to Bridget (whom we had a great experience with and I highly recommend!) ... More

Quality wise, defects everywhere, aesthetics and appliances, very different from the model home that entice you to buy. Customer care responds fast but after that the process of making things done/ fixed takes ages, I believe this is all experienced by most of homebuyers of Lennar sad to say.

Overall the experience has been difficult, we closed in late May and still do not have a mailbox and the address is not recognized by the post office or on maps. It has been extremely difficult to get furniture and other items delivered to the house. Our internet service took over 2 months to get turned on the house for the same reason as the service provider could not confirm the address to be true. I wish Lennar had waited another month or two before closing, moving in when we did has been a very unpleasant experience.

I purchased my home about 2 months ago . I am just finding outlets that don’t work the molding is cracked and the shower drain isn’t finished. I could not be present for my final inspection because I am active duty military and I was away. I have been trying to reach somebody because I was never given a key to the pool area but I am getting nothing. I am so disappointed

Good price for san diego but keep an eye on quality. They build houses against the clock so theres lots of defects on the houses. Be ready to be patient with them and wait to see if they will help you get it done correctly after you sign it. They do not care of delivering good quality to new homeowners.

Defects started to show after 1 week and they say that is what they have to work with - there is nothing they could do - the fire sprinkler cover fell - it still is off - so there is a hole in my ceiling - the patio door lock destroys the wood frame - the tankless hot water has no hot water - my list can go on and on - I would love to have given a great review - but right now It really is bad

The quality of materials for a home that I paid $800 a foot for was really really bad can you imagine putting linoleum flooring in the bathrooms!!!! That is the standard finish Hollow core doors Kitchen aid appliances Multiple warranty calls

Number of work orders have been submitted and issues with the house are still continuing. Customer service has not been helpful at all. Can you address these issues as soon as possible

Lennar made our home buying experience easy. They stood by us every step of the way. Their sales reps, mortgage people and interior design people were knowledgeable and pleasant throughout.They took particular attention with us since our home buying was done remotely, I would happily recommend Lennar if you are looking for a new home.

Hello! My expirence doing the financial process with Lennar it wasn't pleasant as I was actuallyexpecting. The person that it was in charge of requesting information seemed she didn't know what she was doing. She made the process stressful. We had a back up Lender and the process was simple and way easier. The day that we received the keys was another stressful day since the garage didn't open and one of the keys open the house once, but didn't work again until Lennar come and fix them 2 weeks later. When finally we come inside the house I almost cried because the house has stains all over and the floor was dirty. The house was not the way it was promised. On the orientation they told us that we will receive a voucher for paint and we haven't receive it. So far I love my house and the community. Also, it is easy to report something when it breaks and Lennar makes sure everything is fine. ... More

Communication: seriously lacking. Examples: 1. We were first given mailbox Keys without clearly telling the mailbox. Later mailbox keys were rekeyed without notifications 2. Lot of confusion all around regarding solar activation with sdge, sunnova and Lennar pointing fingers at each other 3. Some service items took really long for resolution In the modern era where many home owners rely on security cameras, there are serious restrictions on adding cameras.

Lennar mortgage went up to a week prior to closing and then said sorry, we cannot finance this. we had to go to a loan broker who got us a more expensive (points, interest, amount) loan within 10 days! We had to move out of our old house prior to closing, so we had to rent an AirB&B with two dogs and a cat for one week until the mortgage was approved. Horrible for all!

Closing and getting the keys took considerably longer than expected with Lennar mortgage

Junior has been the best thing about our experience with Lennar. Always helpful, available and prompt. Give that man a raise!!!

Lennar process is smooth but the agent we worked was not helpful , she dont have information on the community and even after we asked her to check about specific issue(dog park existing ) she took a day and informed there is no such thing adjacent to our home. She even reported to management that we are delaying the process instead of her lack of information . We were trying to buy the property from Jan2024 (from first release) but she never responeded to any of our messages or call, even if she responds she was just saying no homes available for you now, at the end we changed the Agent and we could able to buy the property, Same happened to my colleague with same agent(i suggested to change the agent and now he is also in escrow). Whoever looking into the review , please makesure your agent are not biased and also have the enough information. ... More

No mailbox 1.5 month after closing. Nearby construction still ongoing after closing caused security concern.

The water heater is placed in the living room and there were two leaks and flooded my living room. This is a very bad design by Lennar. Not to mention the water heater makes loud noise and can be heard up stairs. Some of my neighbors have the same issues with the water heater.

Lennar uses a blind bid process to purposefully obfuscate what a reasonable price is. It leads to buyers massively overbidding. Of course, they run a business, so it's understandable, but it massively disadvantages prospective buyers. Their team is good - fairly responsive (at least up until close of escrow - not sure how responsive they will be post closing). Materials used are VERY cheap. For example, cabinets have a LOT of issues, scratches, holes, etc. Really disappointing for a "luxury" homebuilder like Lennar. Cheap materials throughout entire home!