Lennar Reviews

You were all fantastic. But I would tailor your maitenance prompts based on what the home actually needs. For example, I got repeated prompts to seal my quarts countertops that need no sealing (I hope?)

Requested a walk through with the sales agent and instead I got handed a welcome packet and keys.

Hire certified workers who can get the job done and right the first time!!! The COMMUNITY is FABULOUS!! Love it here!!! Just wished the quality was better!!!

stressful, because no information was provided then when I had questions and wanted updates no one reached out.

Everyone was responsive to our questions and concerns.

No flexibility in closing date on our side, but closing date was moved up one week by Lennar, causing financing stress. Home was not cleaned (dust, paint spatter, drywall mud, flooring adhesive) after construction before closing. Post-closing warranty issues have resulted in buck-passing and delayed responses. We expected better.

the house when it was finished was beautiful. no problems to report

Friendly staff to deal with. All questions answered and solved. House was built to the standard. It was a very easy and smooth transaction all did on line. would recommend lennar to future prospects to purchase a new home.

better communication. weekly updates used to be required

The overall buying experience was ok. There was a lack of communication and I felt like I was forgotten a lot. I was given an ultimatum and almost lost the house due to lack or organization on the sales person. I would recommend having a realtor working with you so you have a better experience.

Do yourself a favor, if you want a house and you have enough to make it now, wait another year and go with a better builder. You are just a dollar sign to them and they will ignore 3rd party inspection notes. DO not use them as the lender not matter what incentives they try to buy you with.

Customer Service is awful. House was dirty on closing day. The whole process was awful

Please make sure the Lennar team provides the homebuyer with timely notice of all major actions, construction activities, and milestones. The homebuyer should be informed in advance of scheduled work, including the date and time, whenever possible. In addition, please do not prevent or restrict the homebuyer from inspecting the home. The homebuyer should be given reasonable opportunities to inspect the property and monitor the progress of construction.

Nobody during the entire process seemed to know what was going on. Multiple times I reached out to multiple people who had no idea what had already been resolved or that it was even a question. A lot of information never got sent up the chain or communicated within the Lennar organization.

The employees in all of the Lennar areas have been great and very wonderful to deal with.

Very good experience. Painless. Put money down on a Sunday and 6 weeks later I closed. Very easy and painless.

Find a different company to install sprinklers and sod. The company Lennar used is terrible.

See above. Even your survey is lame. Why can't you call me to find out

The ad states the Home with Everything, but the they don't finish your garage with sheet rock, put no shower rods in the bathroom, no handles on the cabinets, nor towel hooks or racks in the bathroom. These are all basic items in my opinion and what were received from other builders. These Lennar mortgage staff gave us a hard time even with a 867 credit score and making over $165K per year. Company used the cheapest quality wiring (light fixtures) during the build. I would not recommend nor use this company again.

Overall a very easy , stress free experience! Great product, excellent customer service!

We had an overall positive experience with Lennar. The only constructive criticism is that in an effort for the mortgage application process completely online, the personal feeling is lost. Sometimes, it is nice to have a point of contact who will talk to you instead of trying to do everything by email. Especially for older clients. I am 57 and still working with technology being a part of my current career in teaching. There were times when I just wanted to hear a human voice to assure me that I was doing the right thing, that papers had been received, etc., and I felt as if I was bothering my point of contact. So for those of us who prefer human contact over AI or online services, it should always be an option, and clients should not feel as if they are taking up someone's valuable time by having a conversation. Your clients are spending hundreds of thousands of dollars. ... More

One of the best experiences in buying a home that we've had! Thank you for excellent customer service!

Overall, our homebuying experience was excellent. We found the team trustworthy and responsive when we had questions or concerns, and we're happy with our new home. I rated the workmanship and materials four stars because there is still some room to improve the finishing details. Overall, we're pleased with our purchase and appreciate the support throughout the process.

[TRANSLATED FROM ES] The house has certain finishing details that we noticed once we moved in; really minor things, but details nonetheless.

The house is very good, it delivered everything I needed. To make it complete, it would be great if the suite's bathroom had double sinks