Lennar Reviews in Denver, CO

We love the home. There were a few things that you wouldn't expect in a new home, most were fixed quickly but if Lennar did a final quality check they would have been caught and our experience would have been better. We still have two issues which haven't been fixed after 8 weeks. They are not quick fixes but are material. So slightly disappointed.

We were super excited to close on our home in May. Lennar had attempted to move our closing day up a couple of weeks, which did not work with our schedules, so we left it as it. When we went for our first walk through, we shocked at the state of the house. Things were damaged. Things were dirty. We were promised it would be taken care of and ready to go. By closing day, nothing had been finished, including missing doors. We agreed to close since we had no where else to go. We were told the work would be done. It’s been two months at the end Of July and there is still a lot that needs to be done, in addition the amount of problems we’ve found in the home. Including water leaks, no security, no watering system, leaks in the sprinklers, dead trees, broke garage, damaged things that were said to be replaced etc. ultimately if we hadn’t had Deb in the beginning of the process help us navigate these challenges it would still be a mess. We are grateful to her. On the post closing side Abby has been phenomenal with trying to get people into get the work done. I feel like without the two of them there would have been no progress. Deb and Abby get 50 + stars. The people that don’t show up to do their stuff get -50. ... More

However once you’ve paid for your home, the Lennar team severely lacks in finishing anything that needs to be corrected and fixed. You get stuck on a waitlist behind other already established homes. These were items that should have been fixed BEFORE I ever moved in. 2 months later I’m still waiting for corrections.

Well let’s see. I have no screens no fences no motion detector only one intake for air that had to be fixed a doorbell that does not ring painting that has not been finished and two awnings that’s have not been installed. What do you think. The home buying process was great! Getting anything done after closing and moving in is where the customer service fails. Don’t be so quick to meet the “demands of building houses”so quickly and focus on a good completed product. Would you allow YOUR family to live in a house like this with so many issues that are not attended to? I’m a nurse. What if the tables were turned and you brought your spouse or child into the hospital in cardiac arrest? When attempting to shock a heart into a viable rhythm, no shock came, only death. Would it be acceptable to you that I “forgot to plug in the machine?”!!!!!! Different situation, same concept. PLY YOUR TRADE!!! ... More

Not what we expected at all.

The window of the home was given broken and 2 months after closing many issues are not resolved yet. The people just focus on closing tickets without resolution.

Lenar homes are awsome..it is easy to work with them including sales,loans and other stuff. I like to recommend them please make complete the backyard,fence and all other necessary in home like blinds...and include that amount in loan...

Quite the experience, but overall good

This is the 2nd or 3rd review Lennar has sent me which is really sums up the Lennar home buying experience for me. Lots of emails, lots of confusion, no real introduction as to what is going to happen when.

Lennar delivered on time and communication was exceptional. The people working for Lennar are great and were very responsive to feedback and requests. The selections of materials are limited which I understand is why they stay on budget and on time but they are not wearing well showing use after less than 6 months. The quality of the cabinets, carpet and hardwood is low. There is little insulation in the house and the house lives very noisy with significant noise transfer from room to room and floor to floor. We love our view and the layout of the house is great but we would hesitate to buy a Lennar home again. We feel we will be replacing finishes and having to make updates to flooring etc sooner than one would think with a brand new home. Their price point works well and the Everything's Included model may work well for other but perhaps not the best for all buyers. ... More

The homes are built with cheap materials, walls are thin and you can hear every little noise from neighbors and cars. They do not level the backyard or remove invasive weeds with thorns and stickers. The buyer is responsible for excavating the backyard and the fencing.

Mortgage experience with Lennar mortgage professionals are not very good at all, Craftsmanship and quality is kinda ok, we have lived in our new home now over 30 days and we now see a lot of stuff that is done half fast ,

My experience was ok but I believe there is some areas for improvement here .for example washer /dryer (included as part of the package) got installed abt 2 weeks after my closing. There was no instruction provided on how to activate or get access to the mail box . Had to speak to a neighbor to get the post office address and then initiated the request. Went through few iteration as post office needed deed. Lot of hassle and this could have been avoided if proper information was shared before hand off. I’d something included as part of package like washer/dryer it should done before closing that’s fundamental. Also, I feel after the contract is signed , the customer experience kind of deteriorates with no focus to make the experience better. Regards Raja ... More

I love the covered back porches and Elizabeth location. The Salesperson was great despite not being impowered to make negotiations. Management above her was very slow to respond. Additionally, one item that we asked for them to address and they agreed to was never addressed. Now we have been in the house for a month we keep having issues with the lights falling and notice that floor creeks a lot. Viewing it from the basement it looks like a short cut was made and they will have to address it now as well.

At the start of my process the people were so nice and helpful. When I started the process they told me about what I needed, however once we started to get into it and after I was on vacation I was constantly bothered for information that was already provided. They keep asking for the something over and over and for info that I did have or could not retrieve untill a later date. Even after I told them I would not be able to get so.ething they asked for till a certain date they made a due date that was unreasonable and before when I already told them they would have to wait for it. This was unreasonable and not at all how you should do business. ... More

Th construction quality has not been very good. The material used is below standard. All the construction issues are being marked as within limit, which is not good. The quality of the product does not match the price paid.

Some of the people that we work with were amazing and sweet but there were others that weren’t too friendly. When we contact them they would seem annoyed. The home we brought was suppose to be “move in ready” by a certain date. Once we closed on the home they clearly did not finish everything in the home, it seemed quickly put together. A lot of mishaps with the home, I’m glad they have a one year warranty on the home but to find numerous things wrong with the home that weren’t fixed during the blue tape walk through was disappointing. It seemed that the workers were fixing things in the home the day of closing and they were done with the lowest quality of care to be frank. They also messed up our mailbox situation and we weren’t receiving our mail for weeks which incurred late fees on certain bills. The customer care service person stated they notice that we had two mailbox addressed to our address but didn’t care to say or fix it until I came to them with the issue. If anyone was to ask if they should purchase a Lennar home I would 100% not recommend, unless they have a lot of free time on there hands to deal with situation after situation as they’re careless and are just trying to mass produce these homes to get it sold. ... More

It takes one bad apple… Overall, I think Lennar is a good builder. Craftmanship/workmanship and material are least to be desired. Sales is good. Finance portion, amazing. Closing process, amazing. Warranty, so far so good (but not perfect). The foreman, I never met in person, let me just say I am glad I did not - one phone conversation is all the disrespect that I can take as home buyer.

Unfortunately I'm a furniture maker so workmanship and overall quality are very visible to me. Here's what I got for $800K: No handles on cabinetry, flat paint or primer used only, No soft close hinges or drawer guides, one hose bib and a front yard that was supposedly "carefully" designed and looks cheap as heck. Amazing that I'm looking for painters to redo the interior.

I loved that Lennar was doing rate buy downs, it allowed us to move into our home. However, I didn't love the fact that we couldn't choose certain things about our house and that certain things weren't included and we had to do after purchasing the home. I don't particularly love our downstairs layout, I don't feel like there is enough pantry space, kitchen space, and some of the cabinets are shaped awkwardly. It also looks like the inside of the kitchen cabinets aren't really sturdy. IF you put something in the wrong way, the divider will fall. Not ideal. I feel like we could've been more involved during the building process. We only received like 3 calls throughout. Quality is honestly okay, things could've been done much better and better attention to detail was definitely needed. We had a gas leak the first day we were in there - huge problem as I was alone with my infant son. It was resolved that same day, but it shouldn't have happened if things were checked better before closing. One of the pipes on the furnace wasn't tight enough. Please pay better attention to the details and make sure you turn over a home that looks good and is good to live in. ... More

Multiple times through the entire process we were disappointed that Lennar discontinued many practices, even from one house to another, seemingly at random. When preparing the contract to purchase, we stopped by the model home to speak to the representative and every single thing we liked about the model home we were told they no longer did in this neighborhood. It was very disappointing, but we had already made plans to purchase new construction due to high interest rates. There has also been quite a bit of cost cutting throughout the entire house. We have a 7ft “crawl space” with no access to it because they said they didn’t have to (this was specifically told to us when it was brought up multiple times, even though they put our HVAC down there that needs new filters often). Another thing is that all of our hinges throughout the entire home are spray painted white instead of matching the hardware on the rest of the doors and it looks very sloppy. Long story short, ever since closing, we have been finishing a house that we feel was incomplete at purchase. Of course we are giving them an opportunity to fix the issues, but we feel they should have done the right thing PRIOR to closing, considering Lennar’s vast resources. We just really expected a better experience from a builder like Lennar, but in my opinion, profits seem to mean more to them than a good, quality homes and doing what’s right. ... More

Though we like our new home and neighbors, we live in a major construction area with dozens of Lennar homes in various stages of construction. We knew at time of purchase that there would be 4-5 months of additional construction, but we had no idea that street in front of our home would serve as a staging area for various parts of the building process w. the accompanying dangerous construction traffic, diesel fumes, noise, placement of materials, equipment, landscaping gravel, etc. all right in front of our house with little concern about the effects on residents living there. Had we known the full extent of disruption and potential safety concerns, we would have not purchased here. Yes it is time limited but Lennar could do way more to shield current residents from the above. ... More

Few items that were not working when I moved: 1) Water heater: I lived without hot water for 10 days. Water heater has been replaced. 2) Air conditioning: One of the A/C was not working. Tech came in and replaced the parts and good now. 3) Cracked basement: Even though new construction, basement has a 7 feet cracked before I moved. 4) Water leaking: When they started sprinkle, water leaked from pipe and still leaking. means Lennar used very cheap material. 5) Siding wood already started peeling and curved. 6) Already started peeling the paint several areas. 7) 3 areas windows glass are going to replace b/c of poor quality and not meet basic requirements. My final conclusion: Used cheaper material, so don't recommend buying Lennar house to my family and friends. ... More

Owned a few Lennar homes over the years and I fell like the quality has gone down. Also the everything is included motto no longer exists. I had to put in a back yard and blinds on main level that I haven’t had to do on previous homes. Also wasn’t too happy with the games from the sales side. Thought it could have been handled better.

We discovered some damage a week after closing and brought it to Lennar's attention. The Lennar customer rep took the info plus our assurance that we did not cause the damage, and then got back to us that because we didn't discover the damage prior to closing it was on us. We tried to contact the supervisor but were ignored.