Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 415 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
Lennar - Good quality home for price but HOA people never get back to
- Linda S.
- Verified HomeBuyer
- November 27, 2020
- Fort Myers, FL
Good quality home for price but HOA people never get back to you if you email a question. They can be very rude.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar Delivers
- Mary H.
- Verified HomeBuyer
- November 07, 2020
- Fort Myers, FL
We were impressed with their efficiency and attention to our needs as customers. They answered all of our questions quickly and were always available to us. They did what was promised and in a timely manner. We would recommend this builder to all.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - You can tell it's a cookie cutter home.
- Skyler R.
- Verified HomeBuyer
- November 04, 2020
- Fort Myers, FL
You can tell it's a cookie cutter home. Can't beat the value
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - Brad and Kyle great support
- Thomas S.
- Verified HomeBuyer
- October 30, 2020
- Estero, FL
Brad and Kyle great support
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Price for what we received
- Sean G.
- Verified HomeBuyer
- October 28, 2020
- Fort Myers, FL
Builders stood behind their work. Corrected any issues immediately.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Lennar - The overall Lennar experience has been great.
- Joseph E.
- Verified HomeBuyer
- October 28, 2020
- Fort Myers, FL
The overall Lennar experience has been great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - great layout with great water view
- Anonymous
- Verified HomeBuyer
- October 23, 2020
- Fort Myers, FL
great layout with great water view
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great experience from initial consultation to closing and after closing if there’s a problem their there Licki ty split!!!
- Karen Z.
- Verified HomeBuyer
- September 22, 2020
- Fort Myers, FL
Awesome experience and quality
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Michelle S.
- Verified HomeBuyer
- April 28, 2020
- Fort Myers, FL
While I love the neighborhood specifically it’s proximity to Jet Blue Park( home of the Boston Red Sox spring training) the quality of work and materials used is extremely poor and defective and has not been corrected!
Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We sincerely apologize for any disappointment you have experienced with your new home. If there are any outstanding items that need attention, please send us a message at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Everyone was professional and all went above and beyond.
- Salvatore A.
- Verified HomeBuyer
- April 28, 2020
- Fort Myers, FL
Everyone was professional and all went above and beyond.We are very pleased with our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Gone from Maryland
- Norma S.
- Verified HomeBuyer
- April 21, 2020
- Bonita Springs, FL
Purchase and settlement were painless. Colten was very responsive
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My New Home
- Christopher S.
- Verified HomeBuyer
- April 16, 2020
- Alva, FL
Great people and service . quality good BUT. No follow up on my issues post moving in 1. External house paint peeling off . 2. Light fixtures fell out of ceiling in bathroom 3. Patio light broken 4. Very high closing costs compared to FL guide lines and other sellers Thanks for letting me give feed back for the third time . Twice on a tele calls and now here . But no one responds lol .
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Excellent Sales, Poor Contractor Resonsiveness.
- John P.
- Verified HomeBuyer
- April 14, 2020
- Fort Myers, FL
The sales representative has been great, responsive and helpful. The contractor materials were good but his QA/QC was poor. Too many punch list items and issues that are still not resolved. He continues to construct new houses and puts off punch list work 4 months after closing. I did not want to close with some of these issues outstanding but "the builder" insisted and had the upper hand based on the contract. The rating is lowered due to contractor QA/QC and responsiveness.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Ongoing Problems
- Matthew L.
- Verified HomeBuyer
- April 12, 2020
- Estero, FL
Lennar is very slow to fix issues after your home has been sold. Nearly 6 months after closing we are still waiting for issues from the punch list to be fixed. Also, it seems that fixes require multiple visits because the people they are sending for repairs are not competent. The latest news from them is that their warranty department is closed for repairs, even outside ones. So they can keep the building and selling part of the business open for making money, but will keep the warranty end of the business closed at this time.
Lennar responded:
Hi Matthew, thank you for your feedback. We are sorry for the difficulties you described. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Great Experience
- Gregory B.
- Verified HomeBuyer
- April 07, 2020
- Estero, FL
Everything went smooth
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Arborwood Preserve 6 plex
- Jennifer H.
- Verified HomeBuyer
- April 02, 2020
- Fort Myers, FL
Don is very helpful
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Go with your own mortgage company.
- Howard P.
- Verified HomeBuyer
- March 31, 2020
- Bonita Springs, FL
Enough said.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar Rating
- Daniel F.
- Verified HomeBuyer
- March 31, 2020
- Estero, FL
It would have been nice to be given a few more options. Like hurricane windows, solar panels, mirrored closet doors, vanity in Master bath, chrome vs. nickel finish in bathrooms/kitchen.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Get everything in writing and all work completed before you close.
- Rudolf B.
- Verified HomeBuyer
- March 29, 2020
- Estero, FL
Get everything in writing and all work completed before you close.
Lennar responded:
Hi Rudolf, thank you for your feedback. We are sorry for any issues you've had. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Excellent customer service
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Bonita Springs, FL
Lennar has been very responsive regarding customer service issues. So far we are very happy in our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Extremely disappointing warranty service
- Stephen W.
- Verified HomeBuyer
- March 25, 2020
- Estero, FL
Shortly after move in we discovered that our master shower had two shower heads installed too close together to be useful. Reported to customer care and they admitted it was a mistake but refused to move the misplaced shower head. Went up the chain with no success. Then our sales rep got involved, and eventually emailed us that Lennar would correct the mistake. On contacting him to find out when the work would be scheduled we were advised that Lennar had changed their minds and were again refusing to correct their mistake. No reason given, just a solid refusal. I asked Michelle Tucker ...
Lennar responded:
Hi Stephen, thank you for sharing this feedback about your experience. We are sorry to hear about these difficulties. Please email us at corporatecustomercare@lennar.com with any additional details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Not to fast to get warranty repairs !!
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Fort Myers, FL
Waited months for some repairs , you write work order day after day. Caller Regional manger just get the run around.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Lennar - It is a good service
- Lorna B.
- Verified HomeBuyer
- March 24, 2020
- Fort Myers, FL
It is a good service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Just want to sell you the house.
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Bonita Springs, FL
Just want to sell you the house. Poor response to quality issues
Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry you feel this way. I would like to hear more about your experience and have it addressed by our management team. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
New house
- Thomas D.
- Verified HomeBuyer
- March 24, 2020
- Bonita Springs, FL
Customer service follow up is marginal
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
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