Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 387 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
Was easy
- David B.
- Verified HomeBuyer
- December 20, 2022
- Fort Myers, FL
I would never buy a new home from Linnar again I have never seen a more sloppy construction job. Has take hours and hours to get things fixed If I had it to do over again I would just set aside 10k and hire people to just fix it, the hours I have had to spend are crazy and there is still tons to do Community center is over a year behind schudle and not even close to being done I am amazed Lennar is a profitable company running business this way
Lennar responded:
Hi David, thank you for taking time to write a review. We appreciate you taking the time to share this experience and would like to apologize for the time it has taken to address your issues. If there is anything outstanding that could use further attention, please send a note to our team at lennarcares@lennar.com with any details you can provide and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Home owner
- Julien D.
- Verified HomeBuyer
- November 01, 2022
- Fort Myers, FL
The worst quality home I ever had in my life.
Lennar responded:
Good afternoon Julien, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Kelsey B.
- Verified HomeBuyer
- October 18, 2022
- Fort Myers, FL
House was delayed by 4 months. Have closed for 2 months now and there are so many things not finished and broken. Overall extremely unhappy.
Lennar responded:
Hello Kelsey, thank you for writing this review. We are very sorry for the frustrations you have experienced due to closing delays and things not being finished or broken. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever will never recommend Lennar
- Delmaliz V.
- Verified HomeBuyer
- July 12, 2022
- Fort Myers, FL
I did my walkthrough a week before my closing day May 25 nothing of the list to got fixed. Cabinets unfinished not install still waiting next appointment is July 18 hoping they can do the job. Garage door is bent, they fix the rails but the door still bent. Electric problems got fix July 5 Plumbler finally fix July 7. A “new washer” never work so I have to call the warranty since i move there without washer because still waiting for Frigidaire and work with their rapid company and no parts, anyway the machine suppose to work was include with the buy of the townhouse but when I ask if Lennar ...
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
I would not buy or recommend buying a Lennar home.
- Richard W.
- Verified HomeBuyer
- April 07, 2022
- Fort Myers, FL
There was very little and very poor communication during the build process. Timing estimates were impossible to get to get. The initial completion date was missed by 9+ months making it hard to arrange financing, furniture and a move in schedule. Some home features were changed or deleted during the build with no discussion with the customer. Communication overall was very poor. The Lennar contacts attitude was also poor. Home options were almost nonexistent. The clothes washer and dishwasher installed are very noisy. There was a nice home protection and Wi-Fi package provided but the ...
Lennar responded:
Hi Richard, thank you for sharing this detailed review. We would like to apologize for the poor communication you received from the team, especially for the frustration you must have faced regarding completion dates and included features in your home. If there is ever anything we can do to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Sales person!!!
- Rhonda B.
- Verified HomeBuyer
- March 22, 2022
- Bonita Springs, FL
The market is so crazy! We went to the Bonita Springs office and met with Rick - salesman - who told us that Lennar was taking bids for the remaining lots. He said that he would not be doing it that way. They had 2 lots opening soon and that he was naming the price. He said in order to be considered for the lots, we couldn’t have a realtor to represent us and that we needed to be cash buyers! A couple days later we were passed off to his coworker Susie. We went along with these business tactics because we wanted a house in that community. We had a bigger home a street over and a carriage ...
Lennar responded:
Hi Rhonda, thank you for this review. We are very sorry to hear about the poor experience you had during the buying process of your new home. Please let us know if you would like us to follow up on any issues you experienced. Our team can be reached at corporatecustomercare@lennar.com and we will reach out to the appropriate team for any items that need further attention. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
Poor quality of workmanship.
- Kim C.
- Verified HomeBuyer
- January 19, 2022
- Fort Myers, FL
Would not have purchased from Lennar if I had to do it over again.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Delay
- Vinay D.
- Verified HomeBuyer
- December 30, 2021
- Fort Myers, FL
Our home was delayed by over 3 months - we will never purchase a Lennar home again We bought a second home using Lennar financing - and that process was horrible too
Lennar responded:
Hello Vinay, thank you for sharing your experience. We are so sorry to hear about the delays and poor experience. If there is anything we can do to help going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Too focus on quantity and not quality
- Anonymous
- Verified HomeBuyer
- July 06, 2021
- Fort Myers, FL
This is my first Lennar home and I love the layout and everything included concept. However, the company lacks the quality of work. They pushed to close on a home that was not ready. It’s been 4 months and my house is a mess. Problems with the house includes tearing out 14 feet of drywall, texture of the walls are terrible, mold in my downstairs bedroom that requires remediation, upstairs bathroom pan was loose and the pan was defective so they had to cut drywall from my garage to fix and replace the pan. The lanai and garage foundation has chunks of concrete chipped and missing. The ...
Lennar responded:
Hi, thank you for sharing this detailed review. We would like to apologize for the ongoing frustrations of getting work completed in your home due to the original installation and construction. Please reach out to us at corporatecustomercare@lennar.com with any details you can provide, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Michelle S.
- Verified HomeBuyer
- April 28, 2020
- Fort Myers, FL
While I love the neighborhood specifically it’s proximity to Jet Blue Park( home of the Boston Red Sox spring training) the quality of work and materials used is extremely poor and defective and has not been corrected!
Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We sincerely apologize for any disappointment you have experienced with your new home. If there are any outstanding items that need attention, please send us a message at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Ongoing Problems
- Matthew L.
- Verified HomeBuyer
- April 12, 2020
- Estero, FL
Lennar is very slow to fix issues after your home has been sold. Nearly 6 months after closing we are still waiting for issues from the punch list to be fixed. Also, it seems that fixes require multiple visits because the people they are sending for repairs are not competent. The latest news from them is that their warranty department is closed for repairs, even outside ones. So they can keep the building and selling part of the business open for making money, but will keep the warranty end of the business closed at this time.
Lennar responded:
Hi Matthew, thank you for your feedback. We are sorry for the difficulties you described. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Not my favorite builder.
- Anonymous
- Verified HomeBuyer
- July 17, 2019
- Bonita Springs, FL
Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our ...
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
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