Lennar Reviews in Miami Dade County, FL

Be careful with documents closing one, I like the online process

I was expecting better quality and customer service. I still have issues that are taking too long to been resolved and hope some one do something about it as soon we get out of this virus situation.

Final quality is compromisesome material is cheap specially in bathrooms

We have reported several issues with workmanship, delivery was not timely and communication of change not well managed, issues reported still outstanding and not settled or fixed..

Process needs to more transparent and streamlined. Too many surprises. Too many financial manipulations. ie. listening price $178k. Corner lot add 5k. Final cost 183k. 17k builder contribution after adding 17k to the final price. I just got a headache trying to to wrap my mind around this process. There is shortage of housing. Homes will sell at a good profit for the builder without resorting to marketing/gymnastic acrobatics. Straight forward 1+1=2 will go a long way of creating healthy communities that all Lennar organizations will be proud of. What do I know!

Purchasing a home for $660k I would expect the home to at least be ready and for the workmanship to be perfect. There was a lot of things that were done incorrectly and I had to get corrected after closing as well as things that look half finished with little effort done to it. Again not what I expected after spending so much money on a home and with the caliber name of Lennar.

Buying process was not transparent

Take care of maintenance issues more timely. F or example the entrance on 87 avenue, does not work 2 months ago.

Lower prices

If looking for quality construction, look elsewhere. They’re attentive until your house is done, good luck after that. HOA at Florida Properties is absolute worst.

Too many issues upon delivery of the home. Good bones but finishing touches and appliances are subpar. The response from some members of the customer care team is timely. The service to correct the issues can, at times, take a few days.

The initial process with paperwork is very chaotic. Every Department has different portals and it does not seem that the communication between Departments is fluid. Cassandra was AMAZING but it seems that others handling our account may have been new. I can appreciate a learning process but when time is critical, the mortgage process can not be a learning process when time is of the essence. If they clean this portion up and make one location for the buyer to upload and access documents/status, these would have made all the difference. The craftsmanship of the home is quite an embarrassment. After replacing our kitchen sink the plumbing was not sealed properly and the caulking around the sink was used with painters caulk. This is just one of many examples of the poor construction. For the price you get very cheap materials. We are gradually replacing these now. I knew Lennar construction was cheap or sub-par but this is really an aspect the company should rectify. ... More

The buying process was smooth, Lennar was involved in every aspect of the buying process, including getting a Mortgage and the closing. From that part I am happy on how everything worked out. In regards to the house, we were told a date when we would be able to walk the property to see if everything was in good shape. They said that we could bring a home inspector so we hired one for the date Lennar told us. A few days before the inspection Lennar told us the date was postponed 1 day so our home inspector couldn't come with us as he could not accommodate that last minute change. We then were told by Lennar that the inspector could not come at a later date even though it was due to their last minute change. Once we entered the property we understood why they preferred a home inspector not to come because the property was clearly unfinished, we spent many hours marking tens of defects everywhere and obviously without the help of a home inspector we missed many of them. The most important ones where related to missing insulation in the living room and scratched windows that don't close/open properly. During the tour they said don't worry anything you don't catch now it will be fixed using the 1 year warranty but that is not completely true, some thing are indeed fixed afterwards and we actually had to fix lots of them but some of the most important ones are not covered under the warranty like for example the missing insulation. Other issues we have had are with the dishwasher which stopped working after only a few uses and Lennar was unwilling to replace it. We are still waiting on having it fixed after months without dishwasher. The quality of the materials used is low and all the appliances are basic or entry level. We asked to upgrade them but they denied that possibility. The only thing it is good quality is the Ruckus AP they install which is high quality (even though is the entry level Ruckus of course). The quality of craftsmanship is very poor, you can feel how the rushed everything and don't have any attention to details. In my opinion the value we got for the price we paid is low but we are still happy because we like the neighborhood and the location of our house is really good. The house itself is beautiful and the layout works perfectly for our family. It would have been perfect if not for all these issues regarding construction. My advice for future owners is to be very careful and very thorough on the inspection. Don't trust them when they try to convince you everything will be fixed in the future because some items will definitely not be fixed and don't let them push them to sign the acceptance till every issue has been resolved. ... More

Although construction was completed in a rapid pace, the final build was not of the highest quality or workmanship. Even the little details were missed, for example, light switches were not wired correctly, lights were not centered, etc. Standard building code items were not included, like rain gutters. Landscaping was very poorly put in.

Learning flaws from home by the day, whether it’s minor cracking, water connection to the dish washer not connected properly, and having to break a part of my wall to be able to connect

Before closing your property Lennar will definitely take good care of you, they'll answer all your phone calls, they will fix everything for you and they'll support you with great customer service. BUT ONCE YOU CLOSE the experience is totally NEGATIVE. Nobody will answer your phone calls, they will disappear and not worry about post customer service. Once you close your property with Lennar you are on your own. They only take care of you before closing. Once you close the customer service experience is terrible, plus nobody will take responsibility for warranty issues. They are always telling you to contact somebody else. ... More

The house is very expensive based on materials used that have bad quality.

Very ship materials are use to build, finishes are really bad.

The workmanship and attention to detail is subpar to say the least. Drywall 2-3” short of the floor, hidden by the base boards/warped plywood underneath the carpet/everything painted over from the floor to returns to windows and doorknobs. Little to no insulation in the attic after being sworn to that it met standards. I could go on but you get the point. Pretty embarrassing to turnover a home like that.

Very disappointed. Lennar reputation proceeds them.

We were excited to purchase our townhome and to get in on the first offering. We had a positive experience with our salesman and patiently waited several months as the finish date was delayed over and over again. Lennar’s fiscal year ends end of November. While we were on Thanksgiving weekend with our family, we were told that our CO was approved Thanksgiving day. (Nov28). Lennar’s sales manager forced us to close remotely Saturday the 30th. He threatened to find us in breach of contract if we didn’t. We spent our Thanksgiving holiday on the computer with a remote notary. It spoiled the experience for us. We lost all trust in Lennar. ... More

I am disappointed in Lennar’s overall service. My experience from start to finish was not the best or the smoothest. I think that a company as big as Lennar should provide a better overall home buying experience to their clients.

We moved in on December 2019 and the building is not ready yet. The lobby is not ready and the Fob entrance system neither.

Was not able to purchase, very pushing technique, asking for the full down payment upfront as a deposit with the risk of loosing it. I'm use to down payments being given at closing

These people do not care about the buyer. They don’t care about your needs, they will treat you beyond very 4/10 or 5/10 and they do not care, mostly because their attitude and mindset is that if you don’t buy it someone else will. They took their time for everything and communicated so poorly but when it was time to close on the house or when they needed something they completely chang and rush you and pressure you. Do bettter. Communication was the worst. Loan officer Adrian was great, Bridgette was great, realtor was great. Everything else was not a great experience. Really wish they treated ppl like they mattered and truly wish that they understood that for some people this is a once in a lifetime experience. This isn’t like buying a pair of shoes smh. Do better. The house is made cheaply. ... More