Lennar Reviews in Ocala, FL

We were informed of our closing date. We were moving here from another state . We arrive a week in advance and on our 2nd day we were informed we needed more information to close. More financial info we tried and tried to obtain it but my husband had just retired and his statement wasn’t goi g to be able to be reviewed for approximately 2-3 weeks . 2 days before closing we were told we probably were not going to be able to even though we were led to believe we already had provided everything needed . Why would any company assign a closing date and drag people down and then say well … we need 1 more thing. We were writing letters making calls doing everything we could and stressed out. Our week was ruined we had planned to buy furniture ect and make it an exciting week but nope . So we almost went home early as they told us we would just get another date . Keep in mind it cost us 1600 to come when we came . Flying , rental car , hotel . Anyways long story short they tell us night before around 4 pm we can go to the closing the next morning . Not very smooth . No one was there to represent us as I was told someone should of been . The person who had been working with us over a year wasn’t there and did t even know we closed as I contacted her. No welcome from anyone . This was out 1st new home purchase. We have learned a lot . If you have an issue with anything sometimes they get right on it but other times you have to keep going back to submit issues . I actually like the house but I was exspecting a little more quality finishes . Who uses flat paint on walls as they can’t be washed very well. Oh well would I do it again ? Possibly but I’d def have my eyes wide open and not be so trusting. ... More

Jack our sales rep was not very responsive to our questions and what was going on with house at all. After closing (which was a fiasco) you think we hear from him but no, not a word. We still have broken cabinet in bathroom and door in breakfast nook that was to be fixed never was. Closet door has one handle not painted. Called customer care about spare bathroom shower having a stress fracture and I have yet to hear from our customer representative who is supposed to be taken over claim. I sure would like to have these items addressed. Also it would’ve been nice to warn people who bought house that with the water system your water bill would be over 500. Talked to other neighbors and they warned us and our bill was 700 because we ran the water like we told to do. ... More

New home buyers should make sure everthing is complete before signing the papers. When they do the final walk thru make sure to inspect everything.

We purchased a house from Lennar that was under construction with the promise that it would be completed in 2 months. We moved in 6 months later, after pushing hard at the end to complete the construction. We had two walk throughs and identified over 600 items that needed to be corrected. Nearly two months after moving into the house, there are dozens of items yet to be completed. The quality of materials in the house seem to be good, but the small things that we notice every day are what drove an unfavorable experience. We still have caulk missing, uneven paint, and plumbing issues that haven’t been corrected. Lennar seems to be trying but they freely admit Ocala is a new market for them and they don’t have a handle on the subcontractors. While I am grateful to be in a new home, I would not recommend Lennar to others. There is a lack of communication, coordination, and accountability within the organization that ultimately lands on the homeowner. ... More

We purchased a new build Lennar home. We loved the layout of the house and the community is just what we were looking for. So, put up with the months of construction delays (not all of Lennar's fault) which forced us to live in a campground for 3 months. We moved into a very dirty house, It was not cleaned well after construction. Dust on all the walls, showers, counters and cabinets. The floor tile was not cleaned either. (paint and left over grout everywhere) So, our first few days in our brand new home was spent cleaning. We then started noticing several poor construction issues. Door frames not installed correctly and the floor tile is a disaster. The hot water to then kitchen sink does not work properly. Base boards defective. Poor job done by painters. Driveway looks terrible. Tons of drywall issues. We have had three different customer care reps already in the past 4 months. They do stay in communication with us and try to have all the issues corrected. I feel they are just as frustrated as we are. Unfortunately. we have had to spend most of our days off at home waiting for repairs to be done. We are still fighting with Lennar and the flooring company on fixing the tile which is painful to walk on. The carpet was laid on top of construction debris, Not going to worry about that since we plan on installing upgraded carpet soon. It is just upsetting that we found a house we really liked after two years of looking and we walk into one problem after another. If I could have a do over, I would look for a different builder. But we don't have that option and will have to live with what we got. ... More

This is my first time buying with Lennar, would I do it again ? NO the quality of materials used are the cheapest they can find. As I watch the new builds down the street, I see unskilled day labor being used. They break a door and toss it. No care is given to the quality of work or workers! To be honest, they really need to find good at least half skilled labor. Mostly I see unskilled illegals working. Brought in by the truckload daily, no lie they work, but have no idea what they are doing. My low voltage electric to doorbell was put in as a 16volt and should have been a 24 voltage, the "best" electrician was sent out with a sidekick that didn't speak English. We were told there was no problem and we just didn't know what we were doing. A week later I was right and the Ring doorbell was burnt out by the wrong voltage being used!! Had to call them out for an electric short in the bedroom and the ceiling fan blowing the fuse. The box in the ceiling was broken, but added anyway then painted over in an attempt to hide it! Again the "best" electrician was sent. He blamed us and said we caused it. When my husband attempted to show him the problem (a pinched wire in the wall) he again said we must have caused it and then ran out the door with his minion. Honestly, if I knew all this, I would have skipped over this builder all together! It's a nightmare. The ceramic floor was floated and grouted correctly.. kind of.. but never sealed ! We were told in a year they will check it, regrout and then WE have to seal it??? Um, I've never heard of such a thing! The garage is supposed to be a 2 car, but only if you do not have any extra stuff to store there. We have to park in the driveway because you cannot get 2 cars in it and get out without a can opener. Again, who builds a house like that.??? Also, no storage ANYWHERE! The attic area was insulated wrong and most areas of the house inside and out were not sealed with caulk correctly. Ants and other things get in and we had to finish the work correctly. Unbelievable- i will sell as soon as i can to find something more livable. ... More

I knew that Lennar had problems because all builders do, but I didn't realize how bad it is. These lower rated reviews never get seen on the site. I checked. The only reason I gave two stars was because at least the "construction manger" gave me an online tour before purchase. Since then, it's been one problem after another- flooding, cupboards falling down, tile issues, electrical issues. dead palm tree,, half painted woodwork. just total crappy workmanship all around. Then, when a "warranty order" is submitted, it's one excuse after another. "It's cosmetic- we don't cover it". "We don't cover trees"- Well, YOU incorrectly planted the tree and it died. I paid for it and I want the tree I paid for. Leak in a bathroom light, major cracks in the concrete, I could go on. My advice, don't waste your life savings on a Lennar home. It's financially, physically and emotionally draining to have to go thru this. ... More

From closing to getting settled in has not been a good experience. On closing day painters were still touching up the paint. The cleaner was at my home mopping and left the floor so wet it looked like the top of a lake. Response to customer care has taken over a month to get items fixed. The appliances are cheap the workmanship in probably a 7 out of 10. Probably would not purchase another Lennar home.

Although i know that with any home there is no such thing as perfect, however, certain attentions to detail are clearly missing here. It definitely feels like quantity over quality. There were many things on our punch list that has still not been fixed. During our walkthroughs things were said they would be done personally by the construction manager that day, and they are still not fixed. We were told our house would be locked up at night before we were able to move in but after we had closed, and the doors were left unlocked. Again told by the construction manager. Right now we are in a battle to get someone to come and fix our irrigation because we have a broken pipe that is just flooding our backyard and can’t seem to get anyone over. My list goes on. Make sure you do your research before coming to Lennar. ... More

The whole experience has been Terrible! We were supposed to close in August. Finally closed January 17th with a five page punch list. Now March and still trying to get things resolved. Lots of empty promises. Quality of workmanship is horrible. Nobody takes pride in their work and Lennar accepts that. We expected a not more from Lennar when building a $472,000 home. Would not recommend.

Let’s start with the delay in finishing the home because Lennar prioritized homes financed in house, thus causing my interest rate to rise. Then when closing happened the house was no where ready for move in and it was filthy. The dish washer wasn’t even plugged in. We had a crushed sewer pipe, there spots still missing paint almost 2 months later, yard had construction debris in it. The general inattentive attitude and the condescending response from employees, for example the fan in the living room was shaking and squeaking, when we brought this up the electrician he said “well it’s not a Ferrari”. The warranty department is hit or miss, I either get a super attentive assistant or one the takes multiple inquiries to get any movement. I will not be recommending Lennar to anyone that asks. ... More

First walk-through inside and secund not finished, dishwasher sinse November 30 not install, is January 17, front door entrance no weather strip doesn't lock correctly, bedrooms doors unlevel and 20 more issues. Please come en see.

I was so excited to buy a Lennar home! The process started out alright, but slowly went down-hill. The communication from the salesperson was lacking. The lady in the title office was rude. Then when I had my so called”walk-through” everything got worse. My house was not completed and the work that was done-especially in some areas was so shoddy. Very poor workmanship throughout the home. I’ve been in this “construction zone” for almost two months-Lennar is very slow at trying to make things right. They have fixed/finished some things, but now it feels like I’m being ignored. Even sending emails to company presidents falls on deaf ears. So very sad. This is supposed to be my last home-I’m retired and I can’t enjoy my home because of the poor quality of work that Lennar did and continues to do. Please don’t buy a home from Lennar-the stress is not worth it. ... More

Waited on fixing items after closing and then informed me I had to go through the warranty side. Many items wrong are amateur items, holes in walls, paint on tile floor and rugs, knobs on kitchen cabinets don’t line up, sensors missing, openings in garage, a/c draining into the garage, weather stripping left off the external doors, house never cleaned and I could go on. Not one item has been repaired, it’s been 45 days. Talked to other owners and some of their problems are worse than mine and still waiting on repairs!

took 30 days to get house cleaned lots of things not done or done wrong

Unskilled labors did the work homes really not ready to close...however many of us were between a rock and a hard spot ...had to move in fast too many issues to list but would love for upper management to pay liberty village a visit ...its time for you guys to see first hand its past time to see this sub

I went into the first time homebuilding experience with an open mind and trust that what I was told I was getting in my new home was true. Turns out that some pretty important things that I expected to have in my home were taken away without Lennar telling me. They took both bath tubs out of my house and was told that it is a 55+ community and elderly people don’t want bath tubs…well I’m 60 I’m not elderly and elderly people have grandchildren and dogs to bathe then I come to find out that the models with three bathrooms have at least 1 tub in their house! This was extremely upsetting for me..also was assured that I had arches in my house as well..one day I all of a sudden had NO arches the arches were part of the reason I loved the Princeton model…they also took away access to pendant lights above my island…they lied to me and didn’t bat an eyelash I was told that they have a team of lawyers that will negate any of my complaints that I simply can not win if I pursued any of it. The best part of the entire experience was working with my super Dave he was great from start to finish always available easy to talk to and made sure the rest of the build went smoothly…..I’m still upset about not having a bathtub!! ... More

We went under contract six months prior before the home was finished. Im married. We made the offer under my name, but for investment purposes, we wanted to have my wife be on the house instead of myself. This is a simple process, it just needs to be approved by the builder. Literally we had sent them the document and all they had to do was sign it to get it done. We tried to do this a few months before close, but the Lennar denied. And it wasn’t like my wife didn’t have the qualifications. She was pre-approved and we would’ve closed on time. I think that because the value of the house went up, they were looking to have us drop out by not willing to work with us in hopes to sell it to someone else and keep our builders deposit of 10%. It was just bad service. We ended up closing on the property and I stayed on the house to get it done, but it was a simple request that they didn’t work with us on. Bad service. I won’t be building or purchasing a home from Lennar again. ... More

Everything went great during the home buying process. I have two mortgages with them. One was for the main mortgage and the second was for down payment assistance. Both mortgages were supposed to be transferred to the servicing company at the same time. However, they screwed up on the first mortgage which delayed sending it over to the servicing company. For my first month's payment, I had to pay the first mortgage with Lennar and the second mortgage with the new servicing company. Lennar now says I didn't make the payment for the second mortage. They have dinged my credit as a result by telling the credit bureaus that I am 2 months past due. I event called Lennar before this showed up on my credit and they said it would be straightened out and not to worry. A bunch of liars and idiots. ... More

It has been a struggle to get anything done or adequate communication after signing the contract. The walk through and closing was a horrible experience and I'm still struggling with post close issues.

First walk-through brand new home: no running water, workers left feces in each toilet (no water to flush). Cracks & holes in cabinets. Large patch of dead sod front yard. Caulking poorly done. Foundation painted in batches. Hole near roof. Scratches on mirror & kitchen sink, etc.. Final walk-through water ran for 5 seconds & stopped. Few repairs done, orange tape still up, no door on linen closet, etc… Closing day, final final walk-through with construction manager who quickly went over my list of repairs with the superintend. House was cleaned a little better. 10k in no backing out!! Superintend asked me, “What do I want my house to look like?” My reply to him & sales manager; Like a “Brand-New” home. Like the quality Lennar advertise! I chose to purchase new because I didn’t want a “fixer-upper.” Everything at this point is up to the warranty crew to fix. It took a month before I could shower in my master shower because the workers left stucco in the shower head pipe. Bathroom light switch turns off outlet in bedroom. Appliances, when I called for repairs the rep asked, “did the builder give you secondhand appliances?” Not enough space to tell ALL. “Everything that looks good ain’t always good!” ... More

The closing process was a disaster. The house was not complete by the closing. I moved in 2 months ago and still trying to get things fixed that were noticed at the walk through prior to close. I have been disappointed at every step of this process.

Home was not ready for closing! Still waiting for items to be addressed 2 month after closing.

Been months since we purchased and so many issues still not rectified!!!

I had 2 homes built in OTOTW and 1 by Lannar. As a General8i r, bypass I saw poor workmanship and several months late to finish. The contract that had the sale price did not show about $10,000 extra that was not on that page even though we made no changes. This by far is the poorest quality I have seen. In Williamsburg Virginia Lannar turns out a very nice home, not like these Lannar homes.