Lennar Reviews in Orlando, FL

Que tengan en cuenta las fechas closing , para no hacer gastos anticipados , porque el constructor no las cumple

Builders need workers that care about the work they do.

Customer care is good, they solve the issues but not as fast as it must be, the workmanship is terrible and the materials are scarce.

Good value compared to what else is out there. Surprisingly poor workmanship in certain areas. Some issues are taking a long time to resolve. Closing could have been better with funds owed due with wire transfer difference

reliable constructions, times respected ok

Great Experience of purchase !

I pretty much knew what I was getting from a track home before purchasing it. The one thing that I thing was exceptional was the sales representative Melissa She was fantastic she send me pictures throughout the process of the build. Kept me up to date on where the construction was and was overall a huge help. She is a very sweet person. My family just loves her.

The house designs and final build are attractive but you start noticing where corners were cut and how cheap some materials are. Buying in 2021 was uncertain and the lack of communication from the selling agent made the whole process feel like a gamble. I feel that under different circumstances (not COVID, not 2021 buying spree, not material shortages) Lennar is a good company and the people are for sure really nice but the final product was “okay” when you start noticing the details. Compared to dealing with 15 person auctions for most homes, this buying experience was great and the homes do look great, I guess I’ll find out how durable this all is in the coming years. ... More

Great price for the all inclusive concept.

Excelent Time to finish de Unit.

Cheaped out on paint quality and carpet quality. Besides that, excellent job.

I am VERY disappointed in the time it takes to get warranty claims taken care of, some we have been waiting weeks for. That is not much of customer service!

Overall good experience! Nice community.

Absolutely love the house, great layout, perfect size, great location! Some workmanship issues that are taking a significant amount of time to resolve. Seems like once closing is done, Lennar writes you off...takes an act of God to get anything repaired! I closed on 12/23 and STILL have items that aren’t fixed. Customer service is not responsive! To say the least.

Styrofoam used on exterior … appliances installed way too tight pulling away at cabinets…

I had to make multiple calls to get any information and it delayed my closing and I had to escalate to the manager. Also, the warranty team is very slot in response no due diligence.

I dealt with the new home consultant directly to purchase the home at Lennar wellness way. However realized that having a realtor would have made much more sense closer to the closing. The final inspection was not done correctly and there were many items left out that needed fixing. For example, one of the cabinet doors was not even painted. There were lot of paint marks on the floor in the living room. when my tenant moved in he found nails in the carpet while vacuuming and thankfully his kids did not step on them. I do like the way Lennar has built the website where all details of the lots available. I would love Lennar to take one step further to make the closing process more friendlier. I would not want to have a seperate real estate agent and pay them to do the chores while Lennar already pays for New Home consultants. It would be worth while to have them help the buyers. Also, please ensure that last mile (cleaning, making sure all items are fixed, inspection etc) are accurate. ... More

The town house construction started in April 2022 and was completed around May 2023, 7 months past the original October 2022 expectation date. The town house looks great and I love how it turned out! My issue was with Lennar Mortgage because it was not a smooth transition. There was too much back and forth and changes in the closing cost which almost had me pull out of the deal and my interest rate changed even though I paid to hold the interest rate (This was due to the build taking longer than expected). It was a horrible experience I would not wish on my worst enemy with Lennar Mortgage. It was super stressful in addition to my new baby and wife. ... More

Nice homes but management needs work. Too many things going on at one time so a lot of miscommunication and things needing to be done. We've been here since Thanksgiving and things are still being done on our house that should have already been dealt with. They are being done but poor management in the process. Tried to hard to get to much done during this phase.

At the end of the day we love our new home. Terrible caulking job. Lots of chipped tiles. Major scratch on the shower tub combo. Slow response to questions post exchange of initial deposit. Everyone we worked with was very nice. As someone who has been in the trades for 25 years the tradesmen weren’t skilled.

The sale staff was nice to deal with However, the quality of the products is not . The construction Materials used are very ship. I was expecting more. For the money that I paid, and when something is reported to the guarantee company and they put so many excuses. Exemple: I called the guarantee because the Garage floor is cracking and they said that it is not covered by the warranty. It happened when I had 2 weeks leaving in the house. No doubt so sheap materials.

Our sales experience was really a horrid experience. We had originally walked away from everything as the lady we dealt with was unbelievably rude to our realtor and would get loud and talk over you CONSTANTLY. We loved the location of the home, floorplan and neighborhood and with the promos still decided to go with Lennar. The financing was pretty normal except for the fact that they don't like repeating themselves if you didn't understand something. At times our tenured realtor was confused... again they were annoyed if she asked questions to then translate to us. It ended up being ok, but wasn't as smooth as one would have hoped. Closing, Derik the contractor and the delivery team were the light at the end of the tunnel. They fixed all of our issues quickly and really made us feel appreciated. Up until then you just felt like a person at a factory and it was a "Well someone is behind you that will by that house kind of attitude". After move in there has been some construction complaints with flooring, drywall ect... just not the neatest job and hollow tiles. Overall the home was built well but the 3rd party finishing could have been a lot better especially for the price point! Love our home... but honestly Lennar... you can do better to improve the smoothness of the process and ensure your 3rd party is upholding to your standard. ... More

We closed the house on 8/29/2024, we had issues with the back door, did not lock; during the first walking there was no refrigerator and was brought in a week later, after hurricane Milton, the lanai roof soffits were gone and the ones left we found out they were stitched with plastic staples, poor quality of construction on a brand new home that the lanai back door roof did not held winds; resulting in the homebuyer fixing it, The bathroom door when I open the shower door it hits the countertop from the bathroom counters. Overall, with some many issues at least you should have added the blinds from the sliding doors or the washer and dryer. Don’t think I would recommend lennar. ... More

We had quite few issues with our build, the workmanship was poor in several areas. . From Garage Flooring to Drywalls. The buying process was also bit clunky. Despite having the "high tech" communication tools, it was still not as smooth as it could have been. Overall. It has been average quality of build and process. Nothing really wow'ed or impressed us. This was our 4th time purchasing New Construction, so are familiar with process. So, our feedback is just "ok" could have been worse. But we have seen much better build and process as well. The quality and after build service/support... only time will tell ... More

The house is not bad, but there was a lack of attention to many details, apart from an unjustified delay in its delivery. The best has been Mrs Maria Gonzalez in addressing questions and complaints. THANKS MRS MARIA!! It will be difficult for me to buy houses from Lennar again.