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Lennar Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Lennar.

Read all 692 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.1 out of 5 stars in Orlando Area

692 Reviews in Orlando Area

Ratings by Category

Overall 3.1

Quality 3

Trustworthiness 3

Responsiveness 3

Lennar in Orlando Area

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Customer Reviews

Lennar - The quality and attention to detail is terrible.

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Clermont, FL

The quality and attention to detail is terrible. It's only been 4 months and a lot of the caulk jobs are coming apart. There's paint drips in the trim and on the doors, the nails under the carpet weren't hammered down and poke through, and we still have a cabinet that's dented and cabinet doors that are bowed and cracked. Many things didn't get fixed because all the construction manager cared about was getting his bonus for our house closing. The warranty person is also impossible to get a hold of whenever something is wrong. Overall, wouldn't recommend or purchase through Lennar again.

Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first two months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - I’m very satisfied with the home buying process.

  • Teresa Y.
  • Verified HomeBuyer
  • December 28, 2021
  • Kissimmee, FL

I’m very satisfied with the home buying process. The quality of the house is great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Sales team inadequate and unprofessional

  • Jean C.
  • Verified HomeBuyer
  • December 28, 2021
  • Kissimmee, FL

Sales team inadequate and unprofessional

Lennar responded:
Hi Jean, thank you for sharing your review. We would like to apologize for any poor service you received during the purchase of your new home. If there is ever anything we can do to help, please send us a note at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

only concerned about selling as fast as possible

  • Harald Z.
  • Verified HomeBuyer
  • December 23, 2021
  • Mount Dora, FL

Rush everything, fix very little, Waiting 4months for issues to be fixed. Neighbors all having issues as well

Lennar responded:
Hi Harald, thank you for your review. We appreciate the feedback you have provided and we are very sorry to hear about the numerous items remaining outstanding in your new home. If there is anything we can help follow-up on, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

All Included Construction

  • David P.
  • Verified HomeBuyer
  • December 23, 2021
  • Kissimmee, FL

Purchasing a Great Built home with minor issues that where handled right away and that is all inclusive of appliances and window coverings and being a smart home was a great buy. Also having a Freedom that comes with the in-law suite is great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The entire lennar team was extremely helpful throughout the entire

  • Rakesh R.
  • Verified HomeBuyer
  • December 21, 2021
  • Mount Dora, FL

The entire lennar team was extremely helpful throughout the entire process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Worst experience ever for my family

  • Son N.
  • Verified HomeBuyer
  • December 14, 2021
  • Winter Springs, FL

I would like to talk to the President of this company. Seems like he/she doesn't know what goes on beneath her. Enough with the constant apologies.

Lennar responded:
Hi Son, thank you for taking time to share a review of your experience. We would like to sincerely apologize for any issues you encountered to create such a poor experience for your family. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The loan process was not the easiest.

  • Jason B.
  • Verified HomeBuyer
  • December 12, 2021
  • Clermont, FL

The loan process was not the easiest.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience, home is more than expected

  • Edgar H.
  • Verified HomeBuyer
  • December 08, 2021
  • Kissimmee, FL

Great experience, home is more than expected

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So bad responsive to issues

  • Nancy B.
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

any issue with the property takes too long to get fixed, there was a week with the elevator not working

Lennar responded:
Hi Nancy, thank you for sharing your experience. We are sorry to hear about the poor responsiveness you have experienced with getting items corrected in your home. If you have anything outstanding that we could assist, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 1

Lennar - Experiencia was great and smooth.

  • German U.
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

Experiencia was great and smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They use wood frame which is why I gave a low grade on quality

  • Lesly R.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Dora, FL

They use wood frame which is why I gave a low grade on quality of materials. This being florida block homes survive better in extreme weather conditions.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - Distance space between two houses is too narrow.

  • Xiaoyuan Z.
  • Verified HomeBuyer
  • November 30, 2021
  • Saint Cloud, FL

Distance space between two houses is too narrow. Subdivision entrance sign is not big enough to show Lennar is a big builder/company. Subdivision backside should have built a wall besides front wall.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - worst buying and closing experience.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

worst buying and closing experience.. part of it is due to my realtor too.

Lennar responded:
Hi, thank you for this review. We are both sorry for the poor experience with buying your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 2

Excellent Buying Experience Start To Finish

  • Philip F.
  • Verified HomeBuyer
  • November 30, 2021
  • Ocoee, FL

Lennar has a great staff that works with prospective buyers throughout the home buying experience. Each Lennar representative is a professional that knows their role from sales to closing to post closing. Each understands it is the best interest of the buyer and seller to be extremely informative and transparent. The HOA appears to be well set up and running smoothly and hope it's as effective a Lennar in the long run.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everything was good, love the house, only complaint was about

  • Brandon C.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Dora, FL

Everything was good, love the house, only complaint was about the loan process through Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - A trustworthy builder, providing the services as they promised!

  • Qin Y.
  • Verified HomeBuyer
  • November 25, 2021
  • Saint Cloud, FL

A trustworthy builder, providing the services as they promised!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great Exleirence, Great Home

  • Patrice M.
  • Verified HomeBuyer
  • November 23, 2021
  • Apopka, FL

Great Exleirence, Great Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We used to live in NY. This builder has earned a find reputation in the east coast, but down south, the quality of labors seems a little bit different.

  • Wanlin Y.
  • Verified HomeBuyer
  • November 18, 2021
  • Kissimmee, FL

The system to file Repair Request online within one year warranty is convenient and response is kind of quick, but may be the large quantity and pandemic time, the request fixing cases time are waiting too long. As buyer stand point, we want to buy a good quality and ready to live the brand new home without any worry, not by having technicians to the house back and forth. Basically, I love this builder and my house design, but that will be perfect if no rush closing and less request repairs after closed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Helpful team when questions are asked.

  • Melissa B.
  • Verified HomeBuyer
  • November 18, 2021
  • Mount Dora, FL

The employees are great at helping solve questions. The home itself has many minor flaws that frustrate us. Most of them we will address ourselves. Overall we were lucky to find a house in this buyers market and the sales team were fabulous.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - amazing sales staff, construction team and company!

  • Anyeliz D.
  • Verified HomeBuyer
  • November 16, 2021
  • Saint Cloud, FL

amazing sales staff, construction team and company! I love my brand new Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They used the cheapest cost cutting procedures possible.

  • Larry L.
  • Verified HomeBuyer
  • November 12, 2021
  • Mount Dora, FL

From the exterior concrete work-to the interior design well below the value paid. Little things like ; switch for garbage disposal under sink, bathroom vanity no drawers, refrigerator in suite under sized, ext. builder should be embarrassed

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - I so bless y get the house for Lennar

  • Julio R.
  • Verified HomeBuyer
  • November 10, 2021
  • Saint Cloud, FL

I so bless y get the house for Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I love my new home, We get everything from This builder .

  • Khoi L.
  • Verified HomeBuyer
  • November 09, 2021
  • Saint Cloud, FL

I love my new home, We get everything from This builder .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Be prepared for a lot of frustration

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2021
  • Saint Cloud, FL

Lennar makes a beautiful home. I just wish i could enjoy it without the constant stress of things going wrong. From multiple leaks and cheap paint, to defective AC causing heat and high humidity. Uneven flooring, broken cabinets, half completed yard, plumbing was FULL of garbage that overflowed and flooded the first floor. The initial rep basically brushes things off and we had to call repeatedly to get things fixed. He was replaced and the new rep is far better. Now they fix things a lot faster but i just don't understand why there are so many things that need fixing in a new home. ...

Lennar responded:
Hi, thank you for sharing this detailed review. We are extremely sorry for the number of issues you have faced with your new home. If you have any outstanding items requiring attention, please contact us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4