Lennar Reviews in Orlando, FL

5 months after purchasing my home I am still waiting for construction damage repairs. I should have never closed with the construction damage. Now I feel like they are taking their time with repairs.

Quite a few things went wrong since the closing. We did not receive the gate RFID stickers so we were not allowed into our community, even though the HOA pdfs we received 4 hours after the closing (around 10PM) stated we should've received gate stickers to access our home, so our move was delayed. We were also missing 1 garage remote (the package mentioned 2, we got 1), but around 2 months later we finally received the missing remote. There were 6 holes in the drywall: 2 in the staircase, and 4 in the ceiling. When installing ceiling fans, I found out some of the industrial screws holding the switches to the electrical box were completely stripped, and drywall screws were used right next to it. Drywall screws rust easily, not appropriate for electrical work, and it's not up to code. Some of the screws in the door latches upstairs are completely crooked and stripped, and 1 door in the master bathroom has visible damage and it was just painted over. There are gaps in the double doors that let in/out air and bugs. There are also gaps in the kitchen and bathroom cabinets and visible staples that need to be covered, painted over. These are lots of problems for a brand new ~$500k home. The salesperson, Irma Almodovar was very nice though. I think she was one of the few upsides from this whole transaction. ... More

The house was not ready to be moved in to, but it was rushed because they were trying to close for the end of their fiscal year. They have come back to fix everything that was wrong, but the contractors they sent have been terrible and made most things worse. On the day of closing we were told to show up at lennar title at 5pm to sign papers and get the keys. We were there until after 10 pm and waited for over 5 hours. That is ridiculous and a huge waste of time. We asked if we could leave and then come back when they were ready and they said they couldn’t do that and needed us to wait there in person for 5+ hours. ... More

Too expensive for what we actually got. Material quality is subpar and workmanship needs to be improved. Promised things would be fixed during our walk-through PRIOR to our move in and they were not. Home was not even cleaned before we moved in. Not worth it. Community is nice though, so there's that.

Our salesperson was great. The loan folks were good enough. The construction delivery date was moved around, both later and then earlier. Created confusion, especially when the home was not ready after moving the date earlier. There were many issues identified with the construction that have yet to be resolved over two months after moving in. Poor follow-up. We don't recommend this builder.

Very bad workmanship and materials used.

It's a shame that Lennar doesn't care about getting the home buyer a quality finished product. They used decent enough materials. We like the home designs and there are many thoughtful details put into the design and layout of the home. But due to poor construction management and workmanship on the finishing aspects, they've cost us as the home buyer, time, money, inconvenience, and frustration after the move in. Then they lie about fixing issues. Or send out an unqualified worker that does a crap repair. Or they send someone out that never takes any action. At that point you may as well get the issues resolved yourself without Lennar. They essentially blow you off till you get tired of trying to get them to do it right. It seems they are willing to trade good reputation for saving a few bucks doing a job correctly. So far I've not met anyone in the sub that doesn't have significant issues. ... More

I’ve had to submit claim after claim because the house was rushed to be completed for closing. What I disliked is my house wasn’t complete items were not finished. I only got one walk thru and that was the day of closing. I should have gotten two. The county inspector came the day of closing which is ok but the builders rushed to get it to pass but other things were not hooked up like the second washer and dryer vents. Trim work wasn’t completed. Bifold doors were not adjusted. Some of the doors did not latch on striker plate properly. I feel they all rushed and me as a homeowner should not have to take my own time to find imperfections and mistakes. Irrigation issues , outside paint issues on house, for the money I paid I was not satisfied. They did fix all of the issues the warranty person was very on point and got it taken care of. They rushed on the closing end of Aug (end of quarter point) to hit there numbers for the quarter but let’s rush on the homes we’re quality should come first. The building manager should do his job and make sure everything is done correctly to prevent higher claims . Don’t get me wrong things happen and I know the workers are contracted as they bid for the contract. Wish our experience was better. We love our home and our community. Hopefully lennar reads this but I’m sure could care less they have there money. ... More

The quality and attention to detail is terrible. It's only been 4 months and a lot of the caulk jobs are coming apart. There's paint drips in the trim and on the doors, the nails under the carpet weren't hammered down and poke through, and we still have a cabinet that's dented and cabinet doors that are bowed and cracked. Many things didn't get fixed because all the construction manager cared about was getting his bonus for our house closing. The warranty person is also impossible to get a hold of whenever something is wrong. Overall, wouldn't recommend or purchase through Lennar again.

Sales team inadequate and unprofessional

Rush everything, fix very little, Waiting 4months for issues to be fixed. Neighbors all having issues as well

any issue with the property takes too long to get fixed, there was a week with the elevator not working

Lennar makes a beautiful home. I just wish i could enjoy it without the constant stress of things going wrong. From multiple leaks and cheap paint, to defective AC causing heat and high humidity. Uneven flooring, broken cabinets, half completed yard, plumbing was FULL of garbage that overflowed and flooded the first floor. The initial rep basically brushes things off and we had to call repeatedly to get things fixed. He was replaced and the new rep is far better. Now they fix things a lot faster but i just don't understand why there are so many things that need fixing in a new home. Things that should have been done right the first time. They rush to build the homes on a deadline while using the cheapest materials possible. They replaced a closet door with one that had mold. Seriously? I had to wait even longer for a third try. My neighbors actually had their house built missing an entire closet in the bedroom. How do you forget to build a closet in a bedroom? The AC wiring was incorrectly ran so they had to redo it along the side of the house as a giant eyesore. It's ridiculous. ... More

THAT IS THE WRONG LOT NUMBER! There are Corona bottle tops im my shower drain. How did that happen? Builders drinking while building? Maybe that is the reason there are so many issues here. Garage foundation messed up. Come fix that before my house cracks in half

This is my second time purchasing with Lennar and it seems that departments are not connected and do not talk to each other.The best part of this experience was working with Irma in Arden Park. She was amazing and made everything ok. She should be commended for providing exceptional service!

Everybody working for lennar don't care about the customer. Every issue I had, I had no assistance to minimum assistance. For example: 6 months after buying the property my bath tub is still missing caulking. I contacted lennar, etc nobody came to fix it. The pavement in front of the house has steps from paint, nobody came to pressure wash that, and lots more.

Lennar makes a lot of promises about clean up and touching up issues on your final walk-through but fails to deliver on 100% of them. Most of it is little stuff where if you dont mind doing construction cleanup and minor repairs are no big deal but still pretty disappointing that none of it was done by closing. You can try putting in requests after you move in but alot of it will just be marked completed and no one will ever come out.

Still waiting for things to be fixed from walk through.

No point, no one cares. Many issues, same excuses. Been over 3 months with basic warrenty issues, and still waiting.

Overall, the house is beautiful! The followup on responding to issues and fixing those issues is really bad. My landscaping throughout the backyard has holes to where almost every piece of sod that was laid, is going to cause someone to sprain or break their ankle. We paid to have our hood in the kitchen vented to the outside. This was not completed and no one has come out to correct despite multiple attempts at contacting to find out when this work would be done. I would not recommend this company to anyone because they do not stand behind their work or items that are listed in a contract.

Not very well, I tried counting lennar about issues like finishing paint on the outside of the house, holes in drywall, and tile grout cracking and I have not heard a response and I’ve stopped trying to contact anyone

Lennar built a good home using great materials. The design and layout are great. But almost six months after closing my punch list remains incomplete. Very frustrating experience.

We are in our new Lennar house, and like it, but it was months late with us in a hotel. Minimal communication ( none from actual construction personnel). Moved in finally with no certificate of occupancy, many items incomplete that took weeks to complete. The company does some things beautifully, but then cheapens it. For example , the bathroom tiling is gorgeous, then they put the cheapest lights and fixtures possible, mentioning that you change them you void your warranty.

The lack of job site supervision and quality control was extremely evident. The quality of workmanship was extremely poor and not up to par for a brand new home.

My husband and I had an awful experience with building and purchasing our home with Lennar. Our final home walk through appointment was cancelled one hour before we were to meet (after we had arranged to be off of work and had child care services lined up). The house at our final walk through was not finished (not cleaned with dead bugs everywhere, missing paint, holes in the walls/ceilings, all the blinds were missing, the seamless shower frame we paid for was not installed etc). We had to rush to close because Lennar forced us and we had to push Lennar for months to get everything fixed/corrected after we moved in. The house was so dirty I had to clean it myself before it would move anything in. We were so disappointed with Lennar that I would not recommend buying from them. ... More