Lennar Reviews in Orlando, FL

The Lennar purchasing experience has been the worst purchasing experience of my life. I have been buying homes, cars and other big purchases for the last 43 years and the Lennar purchasing experience has been the worst. The willingness of Lennar mortgage to ignore signed agreements for locking in the rate and charge a full percentage point over and above the lock-in rate, in addition to penalizing us with more than $3,000 for the higher rate, were just a few of the glaring issues. Having an inspector for the final inspection on the house, working with the only company Lennar would accept for the inspection, who willingly ignored glaring problems, was another big issue. The real nightmare began when we actually moved into the house. The problems kept piling on, day after day, after day. The subcontractors doing the repairs had to make the same repair over and over and over. As soon as one problem is fixed, two more come up. After four months living in a brand new house, the frustration level is as high as it can be. While the Lennar representatives who manage the service tickets created for all the problems try to do their best to address all the issues, more of them pop up every single day. Reliability, honesty, trustworthiness are not trades I would associate with anything Lennar homes does. ... More

The quality of materials and specially the workmanship is way below the minimum standards. If I went back, I would go with another company. Low value for what you pay and I almost feel like getting catfished with this house. The original construction manager and customer manager were rude and refused to address all the issues. If you are in the market for a new build PLEASE look at the reviews on line for Lennar and PLEASE consider other options.

It was only about the sale - this whole house buying experience was horrible. It was all about the sale and nothing more than that. I closed on a house and was told that I had homeowners insurance and was even given a policy just to find out that my insurance was canceled two days after purchasing. To this day no one has taken ownership of what went wrong no one has called to apologize and I only found out when I went to buy new homeowners insurance. That’s not the worst part, Every time a vendor came to fix an issue that should’ve been fixed during construction they damaged something else in my house. They replaced my door it took four times for them to come out to get it right everything went wrong from the door not showing up to the vendor not showing up to the vendor breaking my new door and damaging my home. My air-conditioning still doesn’t work properly they made three appointments one of which they never showed up for never called and they were two times the contractor didn’t know what he was here for and was not prepared to fix the issue. The issue still it’s not been repaired and according to the manager there’s nothing they can do because the unit is incorrect. I have nothing good to say about this homebuying experience people in the office were speaking badly about my family and I and he got back to us through our realtors who overheard them and questioned about it they denied it until we presented them with the proof and still would not get a an apology. I would not recommend anyone to mile an hour homeBecause of all these reasons and many many more which I’ve quite frank frankly don’t feel like typing. ... More

All my tiles are uneven, I have been waiting months for my grading to be fix. Yesterday a light fixture fell out of the ceiling. The walls are extremely thin I can hear all the pipes when I turn on the water. The house was poorly insulated. The list goes on and on.

Lennar does not keep its word and my home has a lot of problems still to be fixed. From floors to bathroom fixtures.

Lennar mortgage was a hot mess. Will never use them again. Love my home but the workmanship was not up to what Lennar says their standards are. Horrible trim, drywall and painting. Door going to garage from inside the house installed crooked, light switches are not consistent throughout the house, clogged drains and broken tiles that had to be fixed after closing. They are at your beckon call until closing and then they are too busy to get back to you. It’s more about quality than quality for them. Just a few changes and attention to details could make a huge difference. Very disappointing because we love their floor plans. ... More

right intentions, wrong execution and follow through

House was rushed to be finished for builders financial year end and it is very noticeable. Responsiveness to repairs are still not completely resolved after 4 months.

4 months later still working on the same issue, plus a ton of new ones!!

Do not sign contract until all details are discussed and written in the builder's contract. Because all my upgrades were verbally promised to me by Sales Consultant, I believed him and signed contract within 3 hours of viewing the model. FYI, if it is not in writing....IT DID NOT HAPPEN!

Very bad quality issues with this builder

Would NEVER buy with Lennar EVER again. House was supposed to undergo several QC reviews before my walkthrough. During my First New Home Orientation there were still huge gashes in drywall, places weren't painted, couldn't even complete the walkthrough because utilities were not on and appliances weren't installed. They apologized, then proceeded to call us back twice to the same conditions. Clearly nobody communicated and was just going through the motions to get home sold by end of their "record" quarter 1Q2021. The day of the closing is when it finally looked like something remotely decent, but still had several issues we documented and had to get done later. But the morning of closing we finally got the ALTA back and all the numbers looked completely different from where they had been for the several months since putting a deposit on the house. Went back and forth several times to fight with them to make it right. Finally received resolution there and closed late on a Friday afternoon . Since being in the home 30+day, we have received a lot of lip service on the warranty items, but ultimately, no one has been out to service those items including erosion and huge holes under sod in backyard that makes it impossible for my kids to play outside. Maybe I had the sales team, construction manager and Customer service people from hell, but even if my situation was an anomaly, I wouldn't wish this on my worst enemy. This was too much stress on top of the normal home buying and moving process exasorbated by the pandemic. Lennar talks a good game, but getting houses sold is more important than customer service, customer satisfaction, or putting out a quality product they stand by. Choose wisely ... More

We upgraded the tiles and cabinets to 42” and they installed the wrong tiles and cabinets without notification, the said that they ran out of the tiles we picked and installed a similar ones without notification also installed the 36” cabinets without notifying me either, they don’t have any communication with customers after they get your Downpayment. The worst

The window is not completed, the bathroom leaks and the washbasin cabinet is damaged