Lennar Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Lennar.
Read all 669 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Orlando Area
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Customer Reviews
The worst nightmare ever!
- Dina M.
- Verified HomeBuyer
- January 17, 2023
- Orlando, FL
I will never ever go with Lennar again! If you’re looking for a home, don’t ever go with Lennar. Save yourself the hassle and certainly save your money invested somewhere else. once I started the process with them, we faced absolutely endless problems. Even after we moved in the house nothing but issues( leaking dishwasher, plumbing issues where they had to cut the drywall all over again, electricity issues, air-conditioning unit doesn’t work…..etc)
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The worse’s experience
- Daniel G.
- Verified HomeBuyer
- January 17, 2023
- Kissimmee, FL
Delivery time ! The guarantee nobody response the issues ! The don’t have cable to install the internet and television since recibe
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Worst homebuying experience. Stay away from Lennar.
- Leanna E.
- Verified HomeBuyer
- December 27, 2022
- Groveland, FL
Hands down the most dreadful homebuying experience. I've lost years off my life with the stress and frustration of working with Lennar. 10x worse than a colonoscopy cleanout, and a root canal with no anesthesia being done at the same time. My house was barely completed, I was forced to close with a laundry list of issues, and I'm still chasing them down to fix things, having to take time off of work for items that should have been completed correctly in the first place. My home is an utter disappointment, and I regret almost daily buying this house and choosing Lennar. It's a utter shame what ...
Lennar responded:
Hi Leanna, thank you for sharing this review. We appreciate you taking the time to share this experience and would like to apologize for the multitude of issues you have experienced with your new home. If there is anything outstanding that could use further attention, please send a note to our team at lennarcares@lennar.com with any details you can provide, and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Run arround
- Luis C.
- Verified HomeBuyer
- December 13, 2022
- Kissimmee, FL
Always is somebody else in the company to blame. The seller agent offer incentives and sign them on a contract and then is a corporate problem we can not fulfill them. The lender blame the seller agent then his boss go sick then the lender is on vacation. Then the warranty agent blames the builder the builder blame the workers then nobody answer the phone then is something else. If Learn something about Lennar is they always excuse themselves with somebody else. But when you work for the same company. Me as a costumer don’t care in which department you work. Never again
Lennar responded:
Hi Luis, thank you for this review. We would like to apologize for the poor communication and service you have received from throughout your home buying and owning journey. If there are any outstanding items that need attention, please reach out to our team at lennarcares@lennar.com, thank you. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Terrible
- Sonia H.
- Verified HomeBuyer
- November 29, 2022
- Saint Cloud, FL
Would not recommend a Lennar home to anyone. Sales associate to building supervisor were absolutely horrid. I arrived to my house after closing with front door lock improperly installed so I was unable to lock my front door. Was asked to just stay with it unlocked for one night. Frame or door was full of holes from whoever tried to install previously. After hours of waiting lock was fixed by neighbor. Front door and sliding door left open so home was very dusty and dirty. Sales associate, angie, stated someone would come clean. Never did. Building supervisor stated that I was being ...
Lennar responded:
Thank you Sonia for your feedback and for sharing your experience with us. We want to offer our sincerest apologies for the inconvenience this may have caused. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Worst home buying experience of my life!
- Lillian R.
- Verified HomeBuyer
- November 24, 2022
- Saint Cloud, FL
Lennar takes no pride in assuring craftsmanship in their home building. During my NHO walk through, in every room throughout the home, there was drywall, painting, and baseboards that were damaged, in need of repairs/repaint and/or replaced. Closet doors are stained with dirty hand prints from installers not wearing cloves or washing their hands. Floor grout was not cleaned properly, making the floors appear to look dirty and dingy, not to mention poorly grouted with holes or gaps throughout. The drywall throughout the home, was poorly cut and installed leaving gaps of almost a 1/4" along ...
Lennar responded:
Hi Lillian, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Miserable experience in the first 2 months
- Joyce G.
- Verified HomeBuyer
- November 22, 2022
- Kissimmee, FL
Yes, their warranty service is fairly quick to respond, but we have severe water damage every time it rains. We have torn the drywall apart in the front room three different times. The seams of the house were not sealed, there was a fist in the block wall about the size of my fist. This is rental property and we haven’t been able to put a single renter in after three months. I will not buy another Lennar home, the workmanship and quality are just not there.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Money Pit
- Richard W.
- Verified HomeBuyer
- November 22, 2022
- Leesburg, FL
Many issues, not the quality you would expect. They respond to issues, but speed to resolve is slow. They install cheap appliances.
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Worst experience of my life. Run away if you can.
- Jay L.
- Verified HomeBuyer
- November 09, 2022
- Groveland, FL
Next level terrible company and so funny that my first review was deemed inappropriate. No bad language, no threats, just the truth. Lennar is a morally bankrupt company that produces a sub par product. Just for good measure they make you take solar and reap the 26% tax benefit. I am not sure how anyone who works for this company can sleep at night.
Lennar responded:
Hi Jay, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor and very disappointing for an almost half a million house
- Sheila A.
- Verified HomeBuyer
- November 08, 2022
- Mount Dora, FL
I have bought at least 3 new homes in Florida over the last 30 years and I can say this is the worst experience I have ever had. The house was not ready in any fashion before we took it over. They told us 1 day before closing that they could not close. We had to find another solution for a temporary home for another 3 weeks at the last minute without any explanation from Lennar. They promised to refund us for some of our extra costs but as yet it has not been given back. The workmanship is shoddy all round and since closing over 2 months ago we still have sticky blue markers all over the ...
Lennar responded:
Thank you Sheila for your feedback and for sharing your experience with us. We want to offer our sincerest apologies for the inconvenience this may have caused. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
In the 32 years that I have been in the Real Estate Industry, I have NEVER seen anything like this!
- Frank M.
- Verified HomeBuyer
- October 25, 2022
- Groveland, FL
We have had nothing but problems with Lennar. There's no quality, no customer service and no accountability. The closing was postponed six or seven times, our calls and emails were rarely answered, we've submitted warranty claims left and right and some are even repeat that they just can't get it done correct. Even during the construction phase, we apprised them of issues and even provided photos and all they said was “it’ll be addressed and we will do an exceptions list and take care of it.” Well, to date many issues have NOT been taken care of and some new ones have surfaced! Lennar’s ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever
- Shangjie Z.
- Verified HomeBuyer
- October 25, 2022
- Saint Cloud, FL
Worst experience ever, will not buy house from Lanner FL any more.
Lennar responded:
Hi Shangjie, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
Worst experience
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Winter Garden, FL
the construction of my home took over 34 months and was plagued with the worst management I have ever seen in a home builder. It has been and still is the worst home buying experience of my life. In the end we never moved into this house because the delay took so long. We have the home listed for sale and again the delay in construction has cost us 100s of 1000s of dollars.
Lennar responded:
Hi and thank you for sharing your experience with us. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
experience
- Lara V.
- Verified HomeBuyer
- October 19, 2022
- Orlando, FL
It was a really bad experience buying and doing the walk through of the house . House was not properly finished. Still pending a lot of things to be complete. Never answer phone calls or emails. They are in the business of making money and they are rushing the process and cutting corners. Complicating and making it worse for the homeowners
Lennar responded:
Hi Lara, thank you for writing this review. We are sorry to hear about the lack of follow up and your bad experience when buying your home. Please send us a message with details on outstanding issues in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible!
- Rachel S.
- Verified HomeBuyer
- October 18, 2022
- Groveland, FL
I thought buying a home would be an amazing experience and it might be with another builder. The entire process was extremely stressful and frustrating. Lennar Corporate could careless and are pretty much useless. Good luck to anyone building with Lennar!
Lennar responded:
Hi Rachel, We are sorry to hear your experience was a stressful and frustrating one. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
There is none
- Stephen P.
- Verified HomeBuyer
- September 28, 2022
- Groveland, FL
The new house is horrible they just slap them up. We new this but I didn’t thing it would be this BAD.
Lennar responded:
Hello Stephen, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible
- Anonymous
- Verified HomeBuyer
- September 14, 2022
- Saint Cloud, FL
This was the worst experience in building a house I’ve ever had. Closed on my house at the end of July, it’s now September 14th and my house still isn’t finished. If I could give zero stars, I would.
Lennar responded:
Hi and thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The home buying experience was HORRIBLE from start to finish!
- Michael G.
- Verified HomeBuyer
- September 13, 2022
- Mount Dora, FL
From the misinformation given to us about our purchase, by the sales associate, to the ridiculous lies told to us by the mortgage people and the astonishing lack of quality workmanship that is out into these homes I wouldn’t recommend my enemy to buy a LENNAR home! There were so many things wrong I can’t list them all! LENNAR and all who are affiliated with this company should be ashamed of themselves!
Lennar responded:
Hi Michael, thank you for your feedback. We are sorry to hear about your experience. If there are any outstanding items, please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up with you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Disappointment
- Joshua C.
- Verified HomeBuyer
- September 13, 2022
- Saint Cloud, FL
Questions with new home consultant were never actually answered, they were ‘danced’ around. Had 9 pages of fixes to be done after initial walk through. Upon the ‘final walkthrough’ there were workers still in the house fixing things. I left explaining the final walkthrough should mean everything is done and ready for review. Still not all things have been corrected almost 2 months after move in. Very disappointing as a first time home buyer. Don’t recommend.
Lennar responded:
Hello Joshua and thank you for your detailed review. We are sorry for the poor experience you have faced with your new home and the issues you had to face in your first two months of ownership. If there are issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Directs Business Away
- John M.
- Verified HomeBuyer
- September 06, 2022
- Groveland, FL
If you only want good reviews what does that accomplish for making the company better. You're all a joke
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - The experience was and still has been so bad, I would not recommend
- Natalia C.
- Verified HomeBuyer
- September 06, 2022
- Leesburg, FL
The experience was and still has been so bad, I would not recommend anyone this builder sadly. The service has not been good, still after 2 months of moving in to the house I still have things that have not been fixed, things that should have been done before the closing date.
Lennar responded:
Hi thank you for writing this review and apologize for the experience. Please send us an email with anything outstanding in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Poor Quality Builder - No Responses - Not recommended
- Lazaro M.
- Verified HomeBuyer
- August 30, 2022
- Kissimmee, FL
Lennar is no longer the company that use to be. The quality of their new homes is truly sad to see. My issue can be summarized in one sentence: Brand new home with a huge leak on the roof! Took MONTHS for them to resolve the issues. All they care about is closing closing closing. Consider other options for a new home purchase.
Lennar responded:
Hi Lazaro, thank you for your comments. We are sorry to hear about your roof. if there are still any outstanding issues, please send a message to us at corporatecustomercare@lennar.com with your address, so we can review and follow up. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Kenneth
- Tracey L.
- Verified HomeBuyer
- August 02, 2022
- Saint Cloud, FL
Overall the experience of this home was extremely disappointing and frustrating. The house was not clean and welcoming when entering a brand new home due to the following discoveries after closing: Damages to the walls, paint left on the floor, grout left on the titles, thermal expansion tank installed incorrectly twice, Green tape left on all of the bedroom doors, blue and green tape peeled off and left on the floor & carpets.Tire marks left on garage floor. the home was not cleaned and prep as promised by Lennar for closing. Many items that were identified during the walkthrough were not ...
Lennar responded:
Hi Tracey, we are sorry to hear about your experience.
If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care Team
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Extremely unsatisfied owner
- Anonymous
- Verified HomeBuyer
- July 23, 2022
- Groveland, FL
Worst new home buying experience ever and I will never buy Lennar home.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worse experience ever
- Gizele D.
- Verified HomeBuyer
- July 19, 2022
- Saint Cloud, FL
Terrible, more than a month and I don’t even have a shower at home worse experience ever. House with a lot of problems. I was trick.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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