Lennar Reviews in Orlando, FL

I hate this home. I will never recommend a Lennar home going forward. I was strong armed into closing when I should not have. This house is still being repaired from the original punch list. The little compensation I was provided dors not suffice the aggravation, the frustration nor the quality of work for the price I paid. more compensation is deserved for my personal time in waiting around for someone to show up, not show up or cancel at last minute. You know, most would love to call their place a home, I can’t its just a house that has brought unwanted stress to my life. Should not be this way. ... More

Did not have a great experience. I am a first time homebuyer and it felt like the entire process was very rushed and the craftsmanship of the finishings is poor. Even before the home was completed, they forced a closing date and promised all cosmetic finishes would be complete within the next week. (i.e. painting of the walls, connecting the refrigerator/ice machine, roof finishes, uneven door handles, floor work, etc) It has been over 2 months, and they still have not done a single item on the punch list. Whenever I reach out, they would find some reason to further delay (i.e. they contractors will reach out to me directly, and I would not hear from them again)... The craftsmanship is also quite poor and it felt like everything was rushed. They use the cheapest materials to build the home and overall not very pleased with this builder. Would not recommend. ... More

I couldn't have had worst experience than buying a home from Lennar. I was deceived in signing the purchase of the wrong home. When I spoke to the Orlando sales consultant about his mistake he said he couldn’t change it. I ended up with a subpar home. A home with gross poor workmanship, with over 130 areas to be fixed, malfunction equipments , a wavy all, you name it. To make matters worst, the home was nothing like the one I had toured to buy. Each windows of this home faces a WALL… yes, a wall. We have to get out of the home to have a view… just pathetic. To date, there is still work to be done. The work had only started a month after closing because I had to be chasing people every single day. I do not recommend Lennar to anyone, it was the worst experience of my life. ... More

Since The final walk trough,it has been a nightmare! We are almost two months since the closing date and still finding broken items.

This is our 2nd home that we purchased with Lennar the 1st one was in 2017 and it had way better quality. The price for this home is way higher but the materials are completely lower in quality Lennar keeps justifying that the inventory is low but it seems like it's actually just trying to get cheaper materials. We recognized Lennar for striving to deliver the best smart and best product in the market but in the market but it seems like it's not anymore. Sad.

I had a bad experience with the prefer lender assigned by Lennar his name is Carlos Echeverry and when I did the closing my house had many unfinished details which were never solved.

This is not our first new home purchase, but this was by far the worst. There is not enough room here to describe everything and I do not have all night, but I'll start by saying that we were rushed to "close" the purchase on November the 29th last year and it is today, almost 2 months later to the day that we received the key to our home after multiple attends and visits to their office from our realtor. We still do not have any documents what so ever that show that we purchased a home. To this day there is still work to be done in our new home as everything was rushed, but nothing done properly: scratches, dents, paint damage, wall damage, floor damage, water does not get to the irrigation system up front ....and so on. Consider a different company for a new home....... Terrible service, and no one gets back to you from the Lennar Title. No one....in 2 months.... ... More

During this 6 months Journey our house practically build itself without any concerns or diligence from any of the construction managers. Outstanding issues like the shifting of our entire foundation was never even recognized unless I physically came over to the construction site and made them aware. Our Sales guy Patrick was completely oblivious of the status of our home and when we asked for any updates we would always have to wait for days before getting a response or would never get one at all. Our “Construction manager” changed 5 times during the course of the construction process, and in a few cases the home had no CM assigned to it. They all would say that “they really didn’t know what was going on with our home but that eventually it was going to get built…” We paid about 400k for a home that never felt that it was being built for us. There was no structure and no organization and definitely no communication from the operations side to the home buyers. You cant pretend that people spend this amount of money just to be kept in the dark until the home is completely built. This has not been our first home purchased but it has definitely been the worse. The finished product was unfinished. And we had to make over 30 warranty claims so that they can complete all the outstanding items. Without mentioning the huge grading issue that we were left with, the home being painted the wrong color, the electrical being wired wrong and the knee wall of our loft upstairs being completely loose. I HATE writing bad reviews and over analyzing a purchase. But honestly this process was so bad that it demands the attention of higher ranking personnel. ... More

Don’t try to buy a home around the fiscal year end or any fiscal quarter because your home will be slapped to get it off their books and try to show a good profit. So many problems from rushing through a NHO to closing that problems and issues were not fixed or prior to closing due to doing a “Pre-sign” for closing.

It was a rough experience from the start. We had a sales man that was just that a salesman. It was tough to get updates because he has to constantly wait on someone else. It would be beneficial once locked in to be able to speak directly with the construction manager as there was a lot of inconsistencies. Even after telling them of the issues with the home early on, on the final walk through these issues were still present. Timeliness to get things fixed is practically having to stay on top of them because there is no action otherwise. It’s sad, the home itself the floor layout we fell in love with. But the whole process for us was a nightmare. From start to even now. We still have issues that are not corrected and it’s sad to say. To top it off, it just seems like bandaids or excuses for how things are. We were constantly told there is no issue for them to come back and say oh there is something missing because we had to continually press on the issue saying it’s not working properly. They should take faults in things that are done incorrectly and not try to cover it up with excuses. For a company that everything is included, customer service is not one of those things. ... More

Customer experience worst i ever received.I close at the end of Nov 2021 i still have a bunchs of things they never finish.Cheap materials and a lot of bad things on construction.On the financing was not to bad.I dont recommend to anybody to buy Lennar.

Horrible building company. So many things wrong with house and finding more everyday. The communication was absolutely horrendous. We were told nothing about Hué about where the closing was going to take place etc. Then we find out closing is on the line my appointment was at four and we did not even get on the line until eight because they didn’t get on. Would never buy a Lennar home again

B Ad experience dealing with Lennar and very poor work.

I would like to talk to the President of this company. Seems like he/she doesn't know what goes on beneath her. Enough with the constant apologies.

The Lennar purchasing experience has been the worst purchasing experience of my life. I have been buying homes, cars and other big purchases for the last 43 years and the Lennar purchasing experience has been the worst. The willingness of Lennar mortgage to ignore signed agreements for locking in the rate and charge a full percentage point over and above the lock-in rate, in addition to penalizing us with more than $3,000 for the higher rate, were just a few of the glaring issues. Having an inspector for the final inspection on the house, working with the only company Lennar would accept for the inspection, who willingly ignored glaring problems, was another big issue. The real nightmare began when we actually moved into the house. The problems kept piling on, day after day, after day. The subcontractors doing the repairs had to make the same repair over and over and over. As soon as one problem is fixed, two more come up. After four months living in a brand new house, the frustration level is as high as it can be. While the Lennar representatives who manage the service tickets created for all the problems try to do their best to address all the issues, more of them pop up every single day. Reliability, honesty, trustworthiness are not trades I would associate with anything Lennar homes does. ... More

The quality of materials and specially the workmanship is way below the minimum standards. If I went back, I would go with another company. Low value for what you pay and I almost feel like getting catfished with this house. The original construction manager and customer manager were rude and refused to address all the issues. If you are in the market for a new build PLEASE look at the reviews on line for Lennar and PLEASE consider other options.

It was only about the sale - this whole house buying experience was horrible. It was all about the sale and nothing more than that. I closed on a house and was told that I had homeowners insurance and was even given a policy just to find out that my insurance was canceled two days after purchasing. To this day no one has taken ownership of what went wrong no one has called to apologize and I only found out when I went to buy new homeowners insurance. That’s not the worst part, Every time a vendor came to fix an issue that should’ve been fixed during construction they damaged something else in my house. They replaced my door it took four times for them to come out to get it right everything went wrong from the door not showing up to the vendor not showing up to the vendor breaking my new door and damaging my home. My air-conditioning still doesn’t work properly they made three appointments one of which they never showed up for never called and they were two times the contractor didn’t know what he was here for and was not prepared to fix the issue. The issue still it’s not been repaired and according to the manager there’s nothing they can do because the unit is incorrect. I have nothing good to say about this homebuying experience people in the office were speaking badly about my family and I and he got back to us through our realtors who overheard them and questioned about it they denied it until we presented them with the proof and still would not get a an apology. I would not recommend anyone to mile an hour homeBecause of all these reasons and many many more which I’ve quite frank frankly don’t feel like typing. ... More

All my tiles are uneven, I have been waiting months for my grading to be fix. Yesterday a light fixture fell out of the ceiling. The walls are extremely thin I can hear all the pipes when I turn on the water. The house was poorly insulated. The list goes on and on.

Lennar does not keep its word and my home has a lot of problems still to be fixed. From floors to bathroom fixtures.

Lennar mortgage was a hot mess. Will never use them again. Love my home but the workmanship was not up to what Lennar says their standards are. Horrible trim, drywall and painting. Door going to garage from inside the house installed crooked, light switches are not consistent throughout the house, clogged drains and broken tiles that had to be fixed after closing. They are at your beckon call until closing and then they are too busy to get back to you. It’s more about quality than quality for them. Just a few changes and attention to details could make a huge difference. Very disappointing because we love their floor plans. ... More

right intentions, wrong execution and follow through

House was rushed to be finished for builders financial year end and it is very noticeable. Responsiveness to repairs are still not completely resolved after 4 months.

4 months later still working on the same issue, plus a ton of new ones!!

Do not sign contract until all details are discussed and written in the builder's contract. Because all my upgrades were verbally promised to me by Sales Consultant, I believed him and signed contract within 3 hours of viewing the model. FYI, if it is not in writing....IT DID NOT HAPPEN!

Very bad quality issues with this builder