Lennar Reviews in Palm Beach County, FL

Lenner set up the buying process that made home buying very simple and easy.They did everything from starting to finish with no problem. The staff was very helpful and courteous during the process. When we moved in the house, we found few minor problems and they addressed them without delay. They are very responsive.

The entire process was very easy, my salesperson was very responsive and answered all my questions. I love the staff at Lennar they provide top Notch Customer Service. I especially enjoyed dealing with Frances, Juan, Judy and Alberto. They made my new home buying experience easy and as seamless as possible.

Sometimes there are things that change without a communication

Overall, the experience was good. The sales agent and team were pushy and difficult to deal with at times.

I am so impressed by Chris and his work. He was attentive, personable, and all around great guy.

For a new home, I found so many mistakes, it’s unbelievable. The washer area was flooded, the wall and floor were soaked and stained. They still haven’t fixed it yet. I am concerned there may be mold in the wall now. The wall is yellow with the water stains. The cabinets have small cracks in all of them. If they don’t fix them, I heard when it gets very hot, they will just open. The dishwasher is roasted in the outside, and a few other mistakes. I am so sorry for that review. I hope they fix those mistakes, so my review will be so much better next time.

The buying experience was ok. However a lot of issues were found at the hike. Felt maybe the built was rushed. Had I known about issues of moving to Arden (new builds) address not uploaded, mails, having to call to have things fixed at the house. Internet issues. I would have gone somewhere else. Not happy. But making it work. My warranty for everything needs to be extended seriously.

The home-buying process was generally good, except for issues with Lennar Mortgage and postal delivery. Leigh and Stella often asked for the same documents, redirected me to each other for questions, and everything felt like an urgent last-minute request. They also incorrectly required me to overpay a creditor despite providing proof of a zero balance, and by the time I noticed this in the closing documents, it was too late to correct. One hour before I was scheduled to wire the funds, I was told the homeowner’s insurance I had selected was too expensive and would disqualify me for the loan, leaving me with no option but to choose a less suitable policy. When reviewing the closing documents, the old policy information was listed incorrectly, so I requested an update. Later, I was informed that my insurance company scheduled my policy for cancellation due to confusion over which policy to apply the funds to. Having to choose a substandard policy was upsetting and did not make sense since Lennar covered all closing costs including the homeowners insurance. Not sure if it was a way to force me to pay out of pocket after closing to secure the suitable homeowner insurance with the acceptable coverage such as water back up. Additionally, I've informed Lennar that seven weeks post-closing, the postal service does not recognize my address, so I haven’t been receiving mail, including utility bills and mortgage statements. However, Jack, Alex, Danny, and Javier have been excellent to work with throughout the process. Eric has recently began assisting with the postal service and has also been exceptional. His communication and updates have been much appreciated. ... More

Overall, the experience was not satisfactory. They are very rigid in their decisions, and nothing can be changed or modified before the closing, which is not acceptable. Even if you like a few items, there is a high chance you will not like others, yet you are forced to accept everything as it is. This makes the entire process feel like a waste of money. Additionally, they are not cooperative when it comes to correcting faulty work or mismatched items.

We were excited to purchase our new Lennar home, but a few issues made the experience far less smooth than expected. Just two days before our scheduled closing, Lennar informed us that the closing would need to be postponed for more than 30 days. This last-minute notice created a lot of stress and logistical problems that could have been avoided with proper communication. Less than one month after moving in, we experienced a flood on the first floor caused by Lennar’s workmanship. On top of that, we found a few cracks on the drywall throughout the house. While we understand that new construction can come with minor issues, the combination of these problems definitely impacted our overall experience. We hope Lennar improves their communication and quality control so future homeowners can have a smoother journey. The home has potential, but the experience could have been much better. ... More

We have purchased many brand new built homes. We found very little pride in the workmanship of this house. Cheap fixtures, what little there were. My last home was half the cost of this one and had much better workmanship and quality of product. It was worse than pulling teeth getting our punch list resolved. The construction manager and supervisor did their very best to get issues resolved. They bent over backwards. to make sure we were satisfied. The problem had to be above their pay grade. We have had to spend a lot of money to replace, repair or obtain items to make this property the way it should have been handed over to us at closing. Hell, the developer couldn't even make the effort to even mow the lawn or clear away the bugs and spider webs around the entry way or the back patio. Not the way I would do business. ... More

Beware buying a new Lennar Home and closing before you get the results of an independent home inspection as there is pressure to approve all conditions within a short period of time and barely obvious minor problems may be hidden.

I have been living in my new house for 6 weeks and since day one I have seen a drainage issue in front of my house that I am concerned about. I am worry that it will affect the house or my driveway later on. I have seen that builders have done some repairs but it is not solving the cause of the problem. There is always an area that remains wet. This has been a headache since I wasn’t expecting to deal with this since day one in a new house. I will keep communicating with the builders until this gets resolved. Hopefully soon. I have seen at least 7 houses on my block with same or worse issues but I don’t see any progress on those either. ... More

Of all of the many Lennar people we dealt with, only one stands out as excellent. His name is Tom Drier.

I’ve come to realize that the overall build quality with Lennar has been very rough. As a first-time homebuyer, this experience has been extremely disappointing and, honestly, it will be my first and last Lennar home. Buying a home comes with so much excitement and sacrifice, and it’s disheartening to feel that future homeowners are not truly cared for. The work feels mediocre, and while this is my honest opinion, it gives the impression that the focus is more on volume and commodity than on the people who will actually live in these homes. I’m very disappointed, but I’ve learned from this experience, and it’s not one I will repeat. Thank you for taking the time to read my feedback. ... More

I would like to share my recent experience regarding the quality of construction by Lennar, particularly in the Arden community. After purchasing a $1 million home, I conducted a thorough personal inspection with angel home inspection and what they found was several significant issues that raised concerns about the overall quality of construction. My experience the same with my previous home in Parkland, Florida, where I encountered more problems. It appears that in recent years, Lennar's focus on rapid development has compromised their commitment to quality assurance and the materials used in their homes. Unfortunately, I encountered multiple issues that were not merely minor in nature, leading me to question the durability and craftsmanship of their properties. Based on my experience, I would advise potential buyers to consider alternatives such as GL Homes or Toll Brothers, which I believe offer superior quality. In my opinion, Lennar’s current standards resemble those of a budget airline, prioritizing quantity over quality. ... More

Wouldn’t recommend to anyone. There’s so much wrong with our house. We are missing a lot and no one to come fix it. Horrible.

Was not happy with the fact that there were no choices, just packages. I took the highest priced packages because of the size of the floor tile, Loved package 3D except for the floor. I wanted the floors in package 3B (Same price package). Was told it was not going to happen. It was a really simple change at no extra expense to Lennar, but I was turned down. I understand they're their to make a profit but my floor change would not have affected their bottom line or the time line to finish the house. There were a few other issues along the way that I don't even want to get into.

Horrible experience never buying lennar again

Some of my neighbors who signed the home around the date I signed got way better deals . I trusted sales person and thought they will do right. But I felt like I got cheated.

I have had an issue in my home since first walk thru and over two months later given constant run around. Still with no answers and it is delaying everything else that needs to happen in my home and my elderly mother has to delay moving in because of this issue and creating so much stress to my family. My husband ended up in the hospital with the added stress. Buying a new home should be happy and satisfying time not like this.

The house cost me nearly $1.1 million and has been nothing but problems. First, the closing was a nightmare due to multiple errors made by the builder whose closing department couldn't seem to find the correct corporate resolution showing that the subsidiary conveying title actually owned the property. Then about an hour or two after the closing ended and I had received the key, I received a phone call from the builder that said it can't confirm that it received the funds so I can't enter the house until after the weekend. After that issue was resolved and I go to the house, I discover how many corners the builder cut to save a few dollars. For example, several of the outlets upstairs didn't work and since multiple outlets were involved I suspected that the circuit must have been tripped but all of them looked fine. Long story short, after hours of digging I found out that in an effort to save a few dollars the builder installed only one GFCI outlet on the circuit so I needed to find the bad outlet downstairs, outside the house, and reset it. Had this been brought to my attention during construction I would have gladly paid the $30 extra in parts to do the job correctly. Similar cost cutting measures were taken when it came to the flat wall paint, improperly fitted blinds, poorly sized A/C units, skimping on the insulation, etc. If the builder was that desperate to save what collectively amounts to maybe a few thousand dollars, I wish I would have just been given the option to pay a few thousand more to have the job done right. Then I also discovered that multiple items on the pre-closing punch list were never fixed and kept discovering more and more issues. For example, I paid nearly $75,000 for an upgrade package that included GE Monogram appliances. After moving in the microwave started making a terrible noise and the laundry room flooded. I contacted the builder who wanted nothing to do with it and told me to call GE. When a repair representative came out he showed me that the builder had dropped the microwave before installing it denting the back where the fan is causing the noise, and that the flood in the laundry room was because the builder improperly connected the machine. GE fixed the laundry flooding, but told me to contact the builder about the microwave. Finally, after several weeks GE came out to replace the microwave but said the replacement was damaged. As a result, GE took the bad microwave and left me with nothing saying they were out of stock of my microwave and would not install a different Monogram model. After several months, multiple missed appointments, and hours on the phone with GE telling me it's the builder's fault and the builder telling me it's GE's fault, finally I get a replacement microwave. It has been 5 months since I closed on the house and paid the builder more than $1 million, and I still have to deal with cabinets that were installed crooked leading to seams and drawer fronts that are cracking at the seams; 2 coffered ceilings that were never built; the wrong sliding door having been installed; getting reimbursed for replacing the doorbell chime which was wired incorrectly and despite multiple requests the builder never sent an electrician to fix it; fixing improperly leveled pavers; crooked front door jamb leading to cracking in the frame; sloppy paint and wall texture throughout the house; trying to get a refund of a duplicate $750 HOA contribution that the builder collected at closing but never actually forwarded to the HOA, and a variety of other issues. While I understand that no construction job is perfect and there are always some things that need to be fixed, the sheer number of issues are excessive and the builder's refusal to timely correct them is unacceptable. Many of my neighbors have similar complaints about getting the builder to fix issues, and on the whole I regret purchasing from this builder. Do not make the same mistake as me - especially when spending this much money on a house. ... More

lennar cuts corners and will do anything to save money on materials and also contract the worst people to finish and complete jobs.

Our house has multiple issues. Brand new build. Mold, pool issues that Lennar installed, leaving windows, electrical and plumbing issues. Several calls, emails and texts. Six months. No resolution or attempt to correct. This community is new and other home owners have same complaints. Lennar is aware, but ignores.

I would not recommend buying from Lennar until they can figure out their customer service issues and solutions to their problems. It appears you have to get a lawyer and threatened with a lawsuit to get anything done with Lennar. My own daughter was looking at homes and refused by Lennar because of the issues we went through in the past three months of living in a brand new home with nothing but problems.