Lennar Reviews

There are so many things to say about the home construction, closing and how we were treated after buying our home. The construction crew apparently did not care about their quality of craftsmanship while building our home. It feels like the home was just thrown together. The patio pole was the wrong size and the brace did not fit the pole. The garage and driveway concrete is cracked. The drywaller did the worst job that we have ever seen! The tape a mud is awful in just about every room. The trim crew did not care that the trim had fibers from the carpet and drywall mud was on the baseboards, they just painted over them. The baseboards look like they were painted as an after thought. The back door was not set correctly and they had to remove all the trim and reset the door so that there would no longer be a gap. After fixing the door, they caulked the door so poorly that it will need to be fixed by my husband. They also forgot to replace the quarter round at the base of the door (which we told the construction manager to get it fixed). The front window caulk and mud is cracking and separating. This was fixed, but has started to do it again. There is paint and glue (from the flooring) over the entire floor, which we are still trying to remove. The front door vinyl siding trim still has measurements written on it from that crew. The front door was painted so sloppy that we will need to have it repainted or replace the entire door. The back door trim needs to be hammered back into place (that was never fixed). I feel that these crew need to have a lot more pride in their craftsmanship. The construction manager was told about numerous things that needed fixed, but never took care of them. We were not informed about the progress of the home build, so we felt very left out. We were told on June 8th (Monday)that our initial home orientation would be on Wednesday (10th) and that if we wanted a private person to do the home inspection, we would need to have that done before the 10th of June. That gave us 1 day to secure someone to do that. They then had our final walk through on the same day that we were signing our closing paperwork. There were still things that need to be completed and we were told that they would be taken care of. They are still not finished! When we contacted the construction manager, we were told they would get done. Well, 2 months later, they have not been completed. We do love the layout of our home and we are fixing the things that did not get completed. But we feel that once we signed the final paperwork, we are no longer relevant to them. Would we purchase another new build home? Yes, but not with Lennar. ... More

Overall the buying process was excellent, but there were too many maintenance issues that I am still struggling with. My suggestion is to have a team to throughly go over the installations of the house.

Excellent New Home Sales Consultant

The entire process was too high tech for me.

The mortgage process was great. The attention to detail in the house was not that good. Found a lot of imperfections even after pointing them out a week before closing.

The door from my home to the garage has a bathroom doorknob, not a locking one. I was told that would be replaced. Also the cupboard in the kitchen is not square. The new refrigerator I bought is square and the adjacent corner on the outside of the pantry os not, there is a widening gap that demonstrates this in a very obvious way.

Less of a home.

Horrible experience intend to give bad reviews on google.

Even worse, no one answered the phone when I asked about the problem, and the issue remained unresolved.

[TRANSLATED FROM ES] Everything was excellent

Beautiful home with thoughtfully installed upgrades. Good construction technique and great service.

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Lennar does a great job selling you the house and helping to get you in. After the sale every contractor who comes out to fix issues says they are unable to fix it. Poor building material makes less than stellar quality.

Overall experience was not great. quality of home materials is okay.

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What a trial.

My rating was influenced by my experience during the process.

Our experience with this company.

We had a great experience with Lennar. Our home was completed on time and the team was responsive to any issues we had prior to closing and after. We love our new home.

[TRANSLATED FROM ES] Price

Consistently great response

With the exception of the initial selling individual who wrote my offer, each person I delt with at Lennar was incredible, helpful and honest. Especially Haley in finance, she was incredibly helpful and helped me understand it all as this was my first home buying experience. The initial salesman left something to be desired as he repeatedly put dates in the contract that I did not agree with for closing. If I had not read it and asked hime to correct it, twice, I would have been in a hard financial place as I was in a lease situation. I did not appreciate the dishonesty. Luckily, that was only the beginning and the rest of of Lennar from finance, closing, and the builder redeemed my opinion completely. I am so blessed to be in the beautiful new home I purchased! ... More

Quality of finishes, sloppy.

Customer service experience was terrible, my sales person Brycen ghosted us during the entire process. My garage door and A/C failed within the first 2 months.