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Lennar Reviews in Punta Gorda, FL

What Punta Gorda Homeowners Have to Say About Lennar.

Read all 544 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Punta Gorda Area

544 Reviews in Punta Gorda Area

Ratings by Category

Overall 3.4

Quality 3.2

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in Punta Gorda Area

View Homes

Customer Reviews

Communication failure and follow through

  • Karen G.
  • Verified HomeBuyer
  • April 04, 2023
  • Punta Gorda, FL

The bones of our house are great but the finish detail is awful. Our agent did a good job working with us but construction and communication regarding the construction was disappointing. There were months when are house just sat there and nothing was done. Then the hurricane hit and the hurricane became the reason for no or slow movement on the house. Once we finally closed and moved into the house, the disappointment continued! Paint and finish work on the house are awful. Multiple interior doors need repaired or replaced. Paint and flooring need to be repaired or cleaned. When ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Be Very Involved!

  • Jennifer S.
  • Verified HomeBuyer
  • March 22, 2023
  • Punta Gorda, FL

When we decided to build in this community, the primary appeal was the golf course and new amenity center. Both of these areas are superb. The building process was slow, the communication was poor between building crew and us, the home was not complete when we closed and not for the Lennar warranty team of exceptional workers/vendors, I'm not sure we would be staying here.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Not done- don’t close!

  • Cathy S.
  • Verified HomeBuyer
  • March 14, 2023
  • Punta Gorda, FL

Our home’s construction mgr assured us at closing that we would have his personal services for 2 months to assure everything would be great after closing. After 3 weeks, he told us to contact Lennar Warranty for any issues. He was busy prepping other homes to close. Major issues like the wrong keys to our front door are still not corrected after 6 weeks!!!!

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Quality not a priority, slow to respond and quick to explain away

  • Michael W.
  • Verified HomeBuyer
  • February 28, 2023
  • Punta Gorda, FL

We're so happy to have a new property, but the experience was not as expected. With no options offered to upgrade anything, everything is really "builder grade" finishings. Communication during the pre/closing time was not acceptable, nor was the early efforts to address the many punch list (pre-closing findings) and post closing warranty items. If we're in the market for another property, while we may consider another Lennar property, we'd strongly consider a different builder. With Lennar, you have to be focused and unrelenting in what needs to be addressed.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

was ok

  • Peter W.
  • Verified HomeBuyer
  • February 07, 2023
  • Punta Gorda, FL

the closing process seemed rushed...Lennar should allow small upgrades during construction...ie Noseeum screens...light fixtures etc

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Disappointed

  • David F.
  • Verified HomeBuyer
  • January 24, 2023
  • Punta Gorda, FL

My biggest disappointment is very poor communication, slow or no response to issues. Workmanship and materials are both mediocre.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Lennar Home Builders and their sale staff

  • Kristine C.
  • Verified HomeBuyer
  • January 24, 2023
  • Port Charlotte, FL

Very disappointed with Lennar and their ability to call back or even acknowledge emails/phone calls/texts. Also with whom they use for the HOA at this time. The construction manager however was very pleasant and forthcoming.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

First time as a owner in a community

  • Dean S.
  • Verified HomeBuyer
  • January 24, 2023
  • Punta Gorda, FL

While we love our new coach home, we were disappointed in the construction. The quality of the work need to be upgraded. Paint sloppiness, busted front door, miter joints off, not cleaned before we moved in. Why install screens if you have to have them replaced with noseeum screens at a 750.00 cost? The staff is very friendly though. I do think they want to make things better.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Disappointing

  • Richard P.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

I bought my condo and closed no problem, once I got in I have had multiple issues with the heat and then no ac, cracked window sill, and after one week the unit two floors above had a water leak due to a poor installation of the dish washer and damaged my unit, going on week three and it’s still not livable, not the experience I was hoping for

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Mixed experience

  • John V.
  • Verified HomeBuyer
  • November 29, 2022
  • Punta Gorda, FL

Some were very professional and helpful; Austin our construction manager and Will our mortgage rep. Others not some much and when our home didnt appraise it became my problem with no help whatsoever. I expected some construction issues and there have been, some have been resolved promptly and we are still waiting on others.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Trails Edge

  • Maggie M.
  • Verified HomeBuyer
  • October 18, 2022
  • Punta Gorda, FL

Our project manager was great! However, the quality of craftsmanship by the trades, attention to detail, incomplete punch list even two months after closing, integrity, and timeliness of communication were unsatisfactory. We have a front door that needs to be replaced, a few broken cabinets, and a few other aesthetic things that need to still be fixed.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

What’s the rush

  • Ian T.
  • Verified HomeBuyer
  • October 05, 2022
  • Punta Gorda, FL

Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Sales person disappeared.

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Punta Gorda, FL

Communication is nonexistent. Say one thing do another.

Lennar responded:
Hello and thank you for your review. We are sorry to hear about the lack of communication on our part. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Overview

  • Judith R.
  • Verified HomeBuyer
  • July 13, 2022
  • Punta Gorda, FL

This was the second place we purchased at Heritage. I was pleasantly surprised that the walk-thru was clean (unlike our coach home). However, during construction, someone failed to tighten/glue/affix the plumbing so the condo flooded. It was fixed quickly and timely and the rug was replaced but... it was clearly a big issue and something so easy to be done by the contractors.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Lennar - 1.

  • Alan Z.
  • Verified HomeBuyer
  • June 19, 2022
  • Punta Gorda, FL

1. The mortgage interest rate offered when I was ready to lock in was almost 7 tenths of a percent higher than the national a average. I was compelled to shop with another bank in the 11th hour. This was then used as a tool to negotiate the rate below the national average. I thought keeping the title services and financing under Lennar's domain would be worth a slight premium, but they swung for a greedy outcome. 2. The Closing process was completed in last minute style. A.Materials and labor shortages were certainly an ongoing problem nationally, and our new build had numerous ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Aggravation

  • Victor R.
  • Verified HomeBuyer
  • May 31, 2022
  • Port Charlotte, FL

A week prior to close out the mortgage agent lack of knowledge brought aggressiveness, anger, inconvenient and tears.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Chaos

  • Paul D.
  • Verified HomeBuyer
  • May 10, 2022
  • Punta Gorda, FL

Many variances from house to house. Initial finishing work not to standard. Punch list process is confusing and not very efficient. The bones of the house are great. It's taken over 40 days to get the needed corrections taken care of.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Do what you say!!

  • Roger S.
  • Verified HomeBuyer
  • April 26, 2022
  • Punta Gorda, FL

When I'm told something is going to happen by the job supervisor and then make excuses that it is not happening on that date. BE HONEST HONEST HONEST.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - People are nice, but poor quality workmanship and cheap materials.

  • George S.
  • Verified HomeBuyer
  • April 26, 2022
  • Port Charlotte, FL

People are nice, but poor quality workmanship and cheap materials.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Their lack of responsiveness to issues during and after the building process.

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Punta Gorda, FL

Lennar is a large impersonal company. Information flows downhill from above and it appears to me that most employees are afraid to act on behalf of the customer because they are afraid of making waves. This is my second Lennar house in 3 years and I have experienced this phenomenon repeatedly. Also, they are VERY slow to respond to service issues, especially if you are misguided enough, as I was, to close before the house was actually complete. Once they have your money, they are even more unresponsive. Be aware the Lennar is nothing more than a "tract" builder who is always trying to cut ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Lennar is a production builder that offers buyers no flexibility.

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Punta Gorda, FL

Not unhappy, generally speaking, but Lennar is a production builder and they're not flexible with the product they deliver. It's "garden variety". You can't upgrade anything. You get what you get.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Great sales team

  • Maureen D.
  • Verified HomeBuyer
  • March 26, 2022
  • Punta Gorda, FL

Very poor workmanship, I am still awaiting the clean and move in ready home as promised.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

The poor communication and lack of any loyalty to the customer

  • Robert S.
  • Verified HomeBuyer
  • January 23, 2022
  • Punta Gorda, FL

Home was a disaster at walk thru, I should have walked out. Just as bad at closing. No one cared to get any work completed. Felt pressured into closing and was told not to cancel furniture deliveries even though house was not ready. Manager and crews had no work ethic and promised to complete tasks, yet did not. Poor craftsmanship and attention to detail.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 2

Lennar - Great sales team.

  • Donza W.
  • Verified HomeBuyer
  • January 20, 2022
  • Punta Gorda, FL

Great sales team. Soooo many routine building issues / defects that should not have been there and 3 months later are not fully corrected. Lennar should have their own in-house repair team as this seems to be endemic - or at least the 12-20 other new homeowners we have discussed with have the same issues.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Contractors are terrible. House was a complete disaster zone during building with no help from construction manager. I spent 2 hours every weekend for 3 months cleaning the inside from the workers. My back yard looks like crap and I been in the house 4

  • John K.
  • Verified HomeBuyer
  • January 07, 2022
  • Port Charlotte, FL

You have to watch all the time about the building of their house. I was living just right around the corner from my house being built and it was very frustating

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 2