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Lennar Reviews in Punta Gorda, FL

What Punta Gorda Homeowners Have to Say About Lennar.

Read all 548 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Punta Gorda Area

548 Reviews in Punta Gorda Area

Ratings by Category

Overall 3.5

Quality 3.2

Trustworthiness 3.4

Value 3.6

Responsiveness 3.3

Lennar in Punta Gorda Area

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Customer Reviews

Damage tile

  • Jose M.
  • Verified HomeBuyer
  • June 13, 2023
  • Punta Gorda, FL

As off today I haven’t gotten the respond to a damage tile. The unit was deliver dirty and with issues. Not happy at all horrible company

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 1

Peter

  • Peter R.
  • Verified HomeBuyer
  • June 06, 2023
  • Punta Gorda, FL

It has been 45 days since closing and we have a 20 item punch list of construction issues that have not been resolved. For the money paid for the home, I thought I would have received a handle on the dishwasher and trash bins for the trash cabinet in the kitchen. But I guess those items are luxuries.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Good Product/Poor Customer Service

  • Heather M.
  • Verified HomeBuyer
  • June 06, 2023
  • Punta Gorda, FL

Where Lennar fails is communication. From the day I put my deposit down till I closed (which was about 10 months) I only heard from Lennar when they needed my money. As far as communication with me during the building process there was none..none at all. If I wanted any information I had to call. As far as after I moved in communication did not improve. I would E-mail for information and not hear anything thing back when I turned annoying I was then informed that yes, I received your E-mail but I'm waiting on information. So, no communication at all.

Total Score 3


Quality 4

Trustworthiness 3

Value 2

Responsiveness 2

Lack of attention to detail and commitments

  • Michael M.
  • Verified HomeBuyer
  • May 26, 2023
  • Punta Gorda, FL

There was a lack of attention to detail nearly across the board with trade skills. Carpentry, electrical, you name it. Even landscaping. This house feels like it was rushed to be completed. It feels like everyone was more concerned with hitting a deadline versus quality. The quality check process is not sufficient. Promises made by construction manager were not always followed through on. Gave up trading pretty quickly. Overwhelmed or stretched too thin? Don’t know, but if I was to buy another new build I will have to think twice about Lennar.

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Lori M

  • Loretta M.
  • Verified HomeBuyer
  • April 11, 2023
  • Punta Gorda, FL

Very poor communication when buying home especially since we came from out of state.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Communication failure and follow through

  • Karen G.
  • Verified HomeBuyer
  • April 04, 2023
  • Punta Gorda, FL

The bones of our house are great but the finish detail is awful. Our agent did a good job working with us but construction and communication regarding the construction was disappointing. There were months when are house just sat there and nothing was done. Then the hurricane hit and the hurricane became the reason for no or slow movement on the house. Once we finally closed and moved into the house, the disappointment continued! Paint and finish work on the house are awful. Multiple interior doors need repaired or replaced. Paint and flooring need to be repaired or cleaned. When ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Be Very Involved!

  • Jennifer S.
  • Verified HomeBuyer
  • March 22, 2023
  • Punta Gorda, FL

When we decided to build in this community, the primary appeal was the golf course and new amenity center. Both of these areas are superb. The building process was slow, the communication was poor between building crew and us, the home was not complete when we closed and not for the Lennar warranty team of exceptional workers/vendors, I'm not sure we would be staying here.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Not done- don’t close!

  • Cathy S.
  • Verified HomeBuyer
  • March 14, 2023
  • Punta Gorda, FL

Our home’s construction mgr assured us at closing that we would have his personal services for 2 months to assure everything would be great after closing. After 3 weeks, he told us to contact Lennar Warranty for any issues. He was busy prepping other homes to close. Major issues like the wrong keys to our front door are still not corrected after 6 weeks!!!!

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Quality not a priority, slow to respond and quick to explain away

  • Michael W.
  • Verified HomeBuyer
  • February 28, 2023
  • Punta Gorda, FL

We're so happy to have a new property, but the experience was not as expected. With no options offered to upgrade anything, everything is really "builder grade" finishings. Communication during the pre/closing time was not acceptable, nor was the early efforts to address the many punch list (pre-closing findings) and post closing warranty items. If we're in the market for another property, while we may consider another Lennar property, we'd strongly consider a different builder. With Lennar, you have to be focused and unrelenting in what needs to be addressed.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

was ok

  • Peter W.
  • Verified HomeBuyer
  • February 07, 2023
  • Punta Gorda, FL

the closing process seemed rushed...Lennar should allow small upgrades during construction...ie Noseeum screens...light fixtures etc

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Disappointed

  • David F.
  • Verified HomeBuyer
  • January 24, 2023
  • Punta Gorda, FL

My biggest disappointment is very poor communication, slow or no response to issues. Workmanship and materials are both mediocre.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Lennar Home Builders and their sale staff

  • Kristine C.
  • Verified HomeBuyer
  • January 24, 2023
  • Port Charlotte, FL

Very disappointed with Lennar and their ability to call back or even acknowledge emails/phone calls/texts. Also with whom they use for the HOA at this time. The construction manager however was very pleasant and forthcoming.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

First time as a owner in a community

  • Dean S.
  • Verified HomeBuyer
  • January 24, 2023
  • Punta Gorda, FL

While we love our new coach home, we were disappointed in the construction. The quality of the work need to be upgraded. Paint sloppiness, busted front door, miter joints off, not cleaned before we moved in. Why install screens if you have to have them replaced with noseeum screens at a 750.00 cost? The staff is very friendly though. I do think they want to make things better.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Disappointing

  • Richard P.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

I bought my condo and closed no problem, once I got in I have had multiple issues with the heat and then no ac, cracked window sill, and after one week the unit two floors above had a water leak due to a poor installation of the dish washer and damaged my unit, going on week three and it’s still not livable, not the experience I was hoping for

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Mixed experience

  • John V.
  • Verified HomeBuyer
  • November 29, 2022
  • Punta Gorda, FL

Some were very professional and helpful; Austin our construction manager and Will our mortgage rep. Others not some much and when our home didnt appraise it became my problem with no help whatsoever. I expected some construction issues and there have been, some have been resolved promptly and we are still waiting on others.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Trails Edge

  • Maggie M.
  • Verified HomeBuyer
  • October 18, 2022
  • Punta Gorda, FL

Our project manager was great! However, the quality of craftsmanship by the trades, attention to detail, incomplete punch list even two months after closing, integrity, and timeliness of communication were unsatisfactory. We have a front door that needs to be replaced, a few broken cabinets, and a few other aesthetic things that need to still be fixed.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

What’s the rush

  • Ian T.
  • Verified HomeBuyer
  • October 05, 2022
  • Punta Gorda, FL

Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Sales person disappeared.

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Punta Gorda, FL

Communication is nonexistent. Say one thing do another.

Lennar responded:
Hello and thank you for your review. We are sorry to hear about the lack of communication on our part. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Overview

  • Judith R.
  • Verified HomeBuyer
  • July 13, 2022
  • Punta Gorda, FL

This was the second place we purchased at Heritage. I was pleasantly surprised that the walk-thru was clean (unlike our coach home). However, during construction, someone failed to tighten/glue/affix the plumbing so the condo flooded. It was fixed quickly and timely and the rug was replaced but... it was clearly a big issue and something so easy to be done by the contractors.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Lennar - 1.

  • Alan Z.
  • Verified HomeBuyer
  • June 19, 2022
  • Punta Gorda, FL

1. The mortgage interest rate offered when I was ready to lock in was almost 7 tenths of a percent higher than the national a average. I was compelled to shop with another bank in the 11th hour. This was then used as a tool to negotiate the rate below the national average. I thought keeping the title services and financing under Lennar's domain would be worth a slight premium, but they swung for a greedy outcome. 2. The Closing process was completed in last minute style. A.Materials and labor shortages were certainly an ongoing problem nationally, and our new build had numerous ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Aggravation

  • Victor R.
  • Verified HomeBuyer
  • May 31, 2022
  • Port Charlotte, FL

A week prior to close out the mortgage agent lack of knowledge brought aggressiveness, anger, inconvenient and tears.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Chaos

  • Paul D.
  • Verified HomeBuyer
  • May 10, 2022
  • Punta Gorda, FL

Many variances from house to house. Initial finishing work not to standard. Punch list process is confusing and not very efficient. The bones of the house are great. It's taken over 40 days to get the needed corrections taken care of.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Do what you say!!

  • Roger S.
  • Verified HomeBuyer
  • April 26, 2022
  • Punta Gorda, FL

When I'm told something is going to happen by the job supervisor and then make excuses that it is not happening on that date. BE HONEST HONEST HONEST.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - People are nice, but poor quality workmanship and cheap materials.

  • George S.
  • Verified HomeBuyer
  • April 26, 2022
  • Port Charlotte, FL

People are nice, but poor quality workmanship and cheap materials.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Their lack of responsiveness to issues during and after the building process.

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Punta Gorda, FL

Lennar is a large impersonal company. Information flows downhill from above and it appears to me that most employees are afraid to act on behalf of the customer because they are afraid of making waves. This is my second Lennar house in 3 years and I have experienced this phenomenon repeatedly. Also, they are VERY slow to respond to service issues, especially if you are misguided enough, as I was, to close before the house was actually complete. Once they have your money, they are even more unresponsive. Be aware the Lennar is nothing more than a "tract" builder who is always trying to cut ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2