Lennar Reviews in Punta Gorda, FL

Corners were cut in terms of building materials, electrical wiring incorrectly completed, low quality lighting & plumbing fixtures, lowest quality paint inside & out, low quality toilets seats, receptacle covers, lack of gutters around home, poor concrete finishing work on sidewalk, pavers chipped, pitted and scratched front door, kitchen cabinets not hung correctly, kitchen trim falling off, dirty HVAC unit, no real follow up from Lennar salesman other than the absolute necessary responses, landscaping bushes beat up, lack of exterior electrical receptacles, no garage floor drain or water, lanai door problems, gas lines already rusted, sprinkler system not operating correctly, pool heater pump incorrect & not wired correctly, spa jet pump not correct and broken, garage door seals not adjusted, visible holes you can see through on front and inside garage doors etc etc. ... More

The sales office was below average at best. I had to constantly chase sales for status updates and information. Was supposed to close on April 1st. Finally closed on May 31st which was very inconvenient for us. It was apparent the closing was rushed and the unit was nowhere close to being ready. Bo, the construction manager, was excellent. Very responsive and helpful in getting repairs completed as promised. Overall experience was a 2 on a scale of 1-5. This is our 3rd property in BN. Had a similar experience with the first 2. Rush to close to prop up their earnings for the quarter. There's something to be said for "Doing it Right the First Time" which wasn't the case for this property nor the previous 2. ... More

Closing was pushed four times due to labor and material shortages which is understandable but they were only concerned about their ability to close on their schedule and had little or no concern for our schedules as we were flying in from out of town to do the final walk through and close We spent lots of time and money changing flight and hotel and rental car plans. I would not buy. a other Lennar home due to this experience. No options for anything. We are building our new home in Babcock ranch with another builder

trust but verify

This was my first experience purchasing a home with Lennar, and I was initially skeptical about coordinating everything remotely while based in Minnesota and buying a property in Florida. Nicole, the sales agent we worked with, was a thorough professional and made the process feel seamless from her end. Quite frankly, if not for Nicole, I would have withdrawn from the transaction altogether, as my experience with several other stakeholders in the process was subpar to poor. My experience with Lennar Mortgage, unfortunately, was the worst I have had in my last 15 years and across six mortgage transactions. The team lacked sufficient knowledge and was unable to answer many of my questions, which forced me to go back and forth between mortgage, contracts, and other entities to get basic clarity. If the mortgage team is responsible for providing quotes, pricing addendums, and final disclosures, they should be able to clearly and convincingly address customer questions, rather than simply stating, “this is the way it works.” The lack of clarity and ownership made the process unnecessarily painful. In addition, there were significant delays in receiving responses, often requiring multiple follow-ups. During inspection and at closing, several items were identified that needed to be addressed, and I had to follow up repeatedly to get them resolved. In fact, there are still open issues that remain outstanding. Overall, this was a very painful experience—one that customers should not have to go through, especially during what is supposed to be an important and positive life milestone. ... More

Can’t get anything done always waiting

I was very disappointed in the service. The contact before closing did not listen to anything intolerant him. Half the item we discussed in the walk through never made it to his list. He closed all of them, and never did anything We did have a paint come out, we left, and came back and he was sleeping on our lania.

I guess the biggest thing is the only objective is to get the money from your buyer. Afterwards, it’s you are On your own. But, with all the HOA’s, water, gas, electric, etc. buyers could greatly use the benefit of a helping hand. Also, warranties, what we need to do who to call, connectivity issues in the house, all this can be overwhelming!!!

Where do I start? From being misled by the realtor to the poor workmanship in my home, the experience with Lennar has been nothing short of disappointing. The issues didn’t stop at closing—getting warranty work addressed has been a constant battle, with delays, lack of communication, and unresolved problems. I expected better from a national builder, but I’ve learned the hard way. I will never buy another home from Lennar, and I’d strongly caution others to think twice before doing so.

The entire process with Lennar was very poor. Minimal communication and unresponsive. The best part of the process was communication and follow through with Lennar Mortgage, Ali was outstanding!

The model being used was the same floorplan, but 180 square feet larger, so visually misleading. Changes were made to the floorplan on the website without notifying buyers. Lennar decided on a massive price reduction several months after we signed the purchase contract, so most neighbors paid substantially less than we did. We were unaware of the price reduction prior to closing in February.

The experience was unacceptable from the start. We were misinformed about multiple important issues by the salesperson. The homeowner orientation was a joke. Noting was explained to us . When we asked about operating the pool we were told I don’t know I’m not a pool guy. We were given no information about how r trash was handled. Essentially nothing was explained to us.

Overall poor communication from start to post close. More issues with workmanship than we can count. Should’ve done more research upfront. Lower end priced community, so you get what you pay for. We were excited about the amenities. House is sub par

Despite promises and numerous requests, only a few photos were taken during construction. The final inspection was a disaster. The sales person was not present at the final inspection, nor was the construction supervisor (we were informed he had several inspections that were scheduled for the same date/time). Lennar is driven solely by the schedule to close to satisfy upper management directives....work is done with the approach of "it's good enough, let's move on to the next unit". The warranty department is presented with a list of items to correct....items that should not have passed the construction phase. Closing docs needed to be revised several times post-closing....I had selected the Venmo option for any potential refunds, yet refunds were sent by check. ... More

the HOA figure was way off from what I was told when purchasing. it went up 25% from what they told me. was flabbergasted and felt like it was a bait and switch.

First did not fine Arthur trust worthy. Chris the superintendent of the Veranda condos wasn’t to interested in overseeing the initial construction and stated a few times that things would be corrected during the 1 st. Year by filling out repair work orders. I have been in the construction industry and management during my career and have never seen such poor quality . I would sure like to speak with someone as I could offer valued services to Lennar.

Compared to the model home, Lennar made several cost cutting changes, without alerting the buyer. They cut the quality of the front door, counter tops, closet in the dining area, and bathroom vanity lighting. In their rush to close before the end of the month, there were numerous repairs that needed to be made. It will take months before most of these are addressed. Their quality control is non existent, as their focus is on volume and profits. We bought this house because we liked the layout and view, and that is basically all we got.

Two weeks before closing, we walked through and discussed the defects that needed to be addressed. (We also missed several defects). We walked through on closing day and not one single thing on that list was fixed. As for warranty issues it seems that once we are told “that’s normal”, even though it is not normal. That’s it, no recourse.

We were told we had to close, did not have Certificate of Occupancy. At final walk through only 80% of the work was completed. 3 months later we are still waiting on ‘blue tape’ items to be finished.

Too many bad examples of poor customer experience to list. Our Landscaping is a joke, The warranty system is awful to work with. I would not buy another home from Lennar if they gave it to me.

Experience with work completion dates, delayed closing dates to quality of work has been sub par. Our independent realtor has been fantastic and guided us through the entire process based on prior experiences. We are in the warranty period with a number of issues needing to be addressed. The verdict is still out on this process.

Poor communications throughout the entire process. Especially between the various Lennar teams.

Poor after sales call backs and refusal to correct drainage issues. Customer service is poor.

We bought a calusa. Multiple construction issues were addressed eventually but if built properly and there had been any quality oversight would never have been present when I purchased the house. Be very careful. There is no oversight on construction and things are rushed and poorly done. I am worried about what I did not find.

We moved in and it wasn’t ready. I kept asking are we still closing end of May, is it done and was told yes and in fact it was not. We have been here since end of May and things still need done. They are getting down slowly. It would have saved a lot of headache for us, if it was done prior to move in. Fortunately, my husband works from home, so he can be here when people come to fix things. We paid almost a quarter of a million dollars for this brand new house and don’t feel we should be going thru this hastle.