Lennar Reviews in Punta Gorda, FL

We encountered poor communication all the way around during the closing process. The closing coordinator scheduled a “walk-through”, and scheduled it for the wrong time/date. We arrived as told to, and there was no-one there. The follow up was absolutely horrid. The home was NOT ready to close. We encountered plumbing issues, walls were unfinished, blue tape was everywhere, broken tiles, master shower was not finished (no shower doors), the kitchen counter is still uneven, broken window screen, lanai door would not close/lock. I could go on and on with the issues. For a solid week after closing, we had construction workers still coming in and out of our home. Things are still outstanding. Terrible closing experience. Terrible communication. The only person who is trying to help us is Mariella! We have a number of things yet to be fixed! ... More

This house was not ready for occupancy. Still dealing several issues. Lennar construction is the sloppiest workmanship we’ve ever encountered. We expected more for the money.

The home buying with Lennar was terrible!! Delay after delay with construction and the sales person trying to put a positive spin on poor management practices. Run away from Lennar builders!!!!! Tom

My buying experience was horrible, from the moment I signed the contract and paid my down payment. My sales person did nothing to earn his fee. No one even met me at my home to hand me my keys. I was told they were in a drawer. When I arrived, the house was filthy; there was even a dishwasher in the great room. I have over 40 issues needing warranty work. The workmanship was deplorable. I am shocked that Lennar would let such a product carry its name. The mortgage company was also sub par. I couldn't get people to respond to me, and it took several attempts to get every issue resolved. The ONLY part of my buying experience that was of quality was the closing. My notary was excellent, and the closing was smooth (although, the title company had the incorrect closing date on several documents). Since my purchase, my warranty rep, Susan B., has been EXCELLENT. She is responsive, dependable, and takes pride in her work. ... More

If you purchase in Babcock National from Lennar, DO NOT expect to move in within the first 60 days of closing - your residence will not be inhabitable! The worst part of the experience is the attitude of the construction manager and failure to communicate on resolution. INSIST ON THE WARRANTY DEPARTMENT TO BE AT YOUR WALKTHROUGH WITH AN IPAD TAKI G PHOTOGRAPHS OF ALL THE ISSUES. TEST EVERY APPLIANCE THOROUGHLY DURING YOUR CLOSING.

Communication is terrible! Condo was not completed on time. Multiple issues. Still waiting on kitchen cabinet hardware almost 2 months after close. Shower door is not what was shown to us in the model. It was installed one month after closing and it was a a cheap replacement. That issue is still on going. We were told we would receive a $2600 rebate for these issues and it still is not resolved i.e. check issued.

This was a terrible experience.

The overall experience is not what I expected. There were and still are many issues with our home. We closed 11/30 and still have not fully moved in due to outstanding issues such as air conditioner not running properly. Windows have issues and can’t close and can’t lock some of them. Lots of small issues that have been taken care of but just the overall time and effort it took to get the problems fixed was exhausting. Sprinklers have a leak which is causing us to use over 2000 gallons of water a day which is going to give us an extremely expensive water bill. Construction manager has done his best to get issues fixed but the trades response time and quality of work has been poor to average at best. ... More

This is my third Lennar home and by far the worst experience I have had purchasing a new home. I closed six weeks ago and there are a few items that aren't even complete yet, and many repairs that need to be made, I flew into town for my walk through, and noone showed up until I flagged down one of the sales guys. Very disappointed.

I am trying to give Lennar a good rating but every time I think the warranty service is improving and ready to do their job I am let down. Contractors that are sent to fix a problem do not show up or do half the job. I am lied by the different suppliers all the time. I will give you one of many examples. Defective glass sliding doors. I put in a service request and several weeks later your provider partner calls and makes an appointment for July the thirteenth to replace the doors. The call again a few days later and ask me to take pictures of the defective glass. I spend over an hour taking pictures that were acceptable to the rep. The thirteenth comes and goes. Nobody showed up and nobody called. I give them the benefit of the doubt and after their apologies for the mix up, we reschedule the installation for today July 20th. I called early morning to reconfirm the instruction. I am told the technician is scheduled A photographer not a technician shows up to take pictures of the same door that I had already done and sent in. No technician, no doors,no installation. He tells me to call his Boss. I do but she now decides to communicate via text only. She tells me that it will take 8 to 10 weeks to get the doors from the manufacturer, yet until this morning I was led to believe that the doors would be installed. Of the several conversations I had with the supplier not once did they tell me that the doors would be installed in 8 or 10 weeks. Like this one incident, there are many more. If you care to find out more and how badly your company is doing, please feel free to call me. ... More

Lennar is is no way, shape, or form Customer Friendly. No choices or changes at all. "This is what you get and forget about making or requesting even the slightest change". No communication or updates forthcoming from the Lennar reps. Delay after Delay and no real concern or care on their part.

Poor workman ship Had to request VP sales to assist me to get things fixed

Be prepared to accept an unfinished home. I closed 7 weeks ago and have white raw drywall mud all over my walls, a horribly stained pool, nothing covering the attic openings, broken exterior trim, unpainted sections of exterior walls, etc. All with no hope that it will ever get completed. This is my third new Lennar home in 6 years, and I am still stunned that I live in such an incomplete house.

BEWARE OF WHAT YOU PURCHASE FROM LENNAR DURING THESE TIMES. QUALITY OF MATERIALS, WORKMANSHIP AND SENIOR MANAGMENTS OVERSIGHT OF NEW CONSTRUCTION AT PRESENT IS NON EXISTENT! ONLY CONCERN BY MANAGMENT IS DRIVING SALES, NOT CUSTOMER SATISFACTION!

Lennar rushed us to close at the end of the month but the house was not ready. I gave 1 star on craftmanship because we have so many issues. Tiles are not level, trim work is poor, lumps under carpet, upstairs floor uneven, just to name a few issues.

This has been the worst home purchase experience ever between the sales person telling you whatever you wanted to hear and lying about follow ups, along with misrepresentation of the property and what you can actually do and now an ongoing battle with the builder and the county regarding land rights And building issues. Do not ever buy from this builder!

First of all we songs the house to ourselves. Wen they wanted something we had to jump but when asked yo provide for our needs, crickets. On closing day they rushed us. Shame on me as the house was not ready. The quality of some of the workmanship was shabby. I had a fire alarm just hanging, I fixed it myself. Also a kitchen drawer was messed up and didn't close right, I fixed it myself. Was told they were going to fix other areas but didn't. Wanted to close so we would have to use the warranty company instead of them fixing the situations. Buyer beware, We love our house but process of realestate salesman to builder was horrible. ... More

Have not yet moved in and no electricity. FPL says power to unit but nothing is working.

I regret purchasing a home built by Lennar. From the start, the quality of work has been subpar—sloppy finishes, poorly installed fixtures, and noticeable shortcuts in construction. It’s clear that attention to detail was not a priority. Trying to get repairs done has been a nightmare. I’ve contacted their team multiple times, and either get no response or I’m passed from one person to another with no resolution. The agent I dealt with during the buying process was unhelpful and dismissive once the sale was finalized. They made plenty of promises before closing, but completely disappeared afterward. If you’re considering buying a Lennar home, I strongly recommend thinking twice. You’ll be left dealing with problems they should have fixed from the start—with no one to take accountability. ... More

Lennar was only interested in making the quarterly numbers NOT the satisfaction of the buyer. We had a terrible closing experience. We did not get thngs completed in a timely fashion and were pushed the entire time to "just close". I will NOT ever buy another home from Lennar!!!

After the contract is signed and the first deposit is made Lennar's customer relations is poor. Every question was basically answered with the same response, "You signed the contract and there are absolutely no changes allowed by Lennar." For over 1 month I visited the construction site weekly and little of nothing was done. Materials sat in the home and yard but little work was accomplished. Lennar could change the closing date but the customer could not even request a closing date. Lennar said they had a new Quality Inspection that would take 1 week. A walk through with the customer and then Lennar needed a week to fix any items prior to closing. I scheduled a professional home inspector after the Lennar Quality Inspection and a great many deficient items were still found. After living in the house for 2 months I have found the quality of materials used by Lennar to be below expectations for the price of the home . Workmanship fair at best. Appliances of the lowest quality. I checked several appliance review sites and the GE appliances installed by Lennar are the lowest quality and price made by GE. In fact, I have already replaced a refrigerator at my own expense. Every step made on the second floor is a load noise on the first floor. Every toilet flush and shower used on the second floor is a loud water rushing sound on the first floor. When the AC or heat comes on it is like a Wind Tunnel in the first floor bedroom. I paid for the ungraded flooring and asked Lennar if the newer waterproof Vinyl plank flooring was available and was told "Lennar does NOT allow any changes to the design." I checked 3 companies and found the Vinyl plank was 2-4 thousand dollars less expensive than the upgraded ceramic planks I paid Lennar. I could go on and on but I am forced to live with my situation but I will continue to advise anyone through blogs, social media and in person to avoid doing business with Lennar. I have no objections to my full name being displayed. ... More

I was unable to close on the home I originally had built due to the home not being completed on time and several building issues including but not limited to water damage in every room and a large crack in the foundation that extended across the garage floor. I had to closed on a different home which I am now finding issues with.

This breaks my heart to even right because we have dreamed of moving to Babcock for years, but what was supposed to be one of the most exciting times in our lives quickly became a nightmare. We have previously purchased a new construction home from Lennar, and we have never been treated so poorly. Trustworthiness Our representative failed to ask what we were looking for, giving us only a few hours to decide on a home and displaying anger when we requested more time. When we asked to see a model that wasn’t in Babcock, we were told there were none. However, our real estate agent successfully found some being built so we could review the floor plan. We continually had to fight for items that were supposed to be included in our contract, such as a washer and dryer on the first floor and our proper elevation. The absolute worst experience was with Lennar Mortgage. We advise paying more for a separate lender. Lennar qualified us multiple times, but 14 days before closing, they suddenly informed us they wouldn’t provide the loan. We fought hard to avoid losing our deposit. The lender claimed that she had never encountered a more qualified applicant, yet they attempted to withdraw the loan just before closing, making it impossible for us to change lenders. It felt like a major scam, and it's no surprise that many homes in our neighborhood seem to "fall through." This situation definitely warrants legal scrutiny, as it appears something unethical is happening. Additionally, representatives attempted to access our home weeks after we closed; thankfully, we had changed the door code. Value for Price Paid Compared to other builders in Babcock, Lennar offers the best value per square footage. However, this comes with significant hassle. Be prepared to fight for everything you think you’ve paid for, jump through hoops, and stay on top of your build. Constantly walk through the property and consider hiring an engineer to inspect it. Although you may save some money, you will spend it on other vendors for tasks that Lennar should reasonably handle. Responsiveness Whenever we asked common questions regarding lots, price adjustments, or fees, we were met with hostility and pressure to purchase. We eventually had to hire a real estate agent to take over the process due to their unwillingness to answer our questions. The lack of transparent information was astounding; for example, we were told irrigation was included in our HOA, as confirmed by our representative, but we still have not received a response since closing. Quality of Workmanship & Materials While Lennar has beautiful floor plans, we strongly advise against buying a home that is scheduled to close near November. Our home was set to be finished in January, and it was evident that the work was rushed. The paint job featured multiple colors, and many walls, including the countertops, are not straight. If Lennar had spent more time and care on our home, I could have overlooked these other issues. The only positive aspect of our experience was our project manager, who joined a week before we closed and was a pleasure to work with. The workers who came to address our issues were also wonderful. In my opinion, it is better to invest more money and choose another builder. We believe this community will be beautiful and wonderful for our growing family, but we will not be recommending Lennar or building another home with them ever again. ... More

This truly hasn’t been a wonderful experience. Thank goodness we got a home inspection. We highly recommend that anyone interest in buying a Lennar home do the same. Thank goodness for Susan, she has been a very helpful through this ordeal.

I have had to live in a construction zone from day one. Could not even get to the elevator as workers were blocking the walkway on my floor cutting materials, carpet, etc. My very cheap dishwasher did not work and was not taken care of for 7 days. Poor quality work.all of the the bi-fold doors (6) looked like they were scraped through gravel at the bottom. The solution was to paint them, still frayed at bottom. Cheap and attention to detail very poor on everything. The trash was overflowing for a week and when I called about it I was told the trash collectors could not get to the dumpster because the construction workers vehicles were blocking them. Multiple times I was blocked in my assigned parking spot by the construction vehicles and had to find someone to move it. The workers threw their trash on ground (food wrappers, cups) and were left there for days. The hoa fees are confusing and very difficult to decipher who to pay. The website did not allow me access due to behind in accounting, beyond frustrating. Truly my only positive is the golf staff and golf course. ... More