Skip main navigation

Lennar Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Lennar.

Read all 511 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Sarasota-Bradenton Area

511 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.4

Responsiveness 3.4

Lennar in Sarasota-Bradenton Area

View Homes

Customer Reviews

The price is good

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Lakewood Ranch, FL

Our experience has been mostly good. The workmanship is not great, but the warranty department has been excellent in addressing any issues.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Customer service

  • Jacqueline D.
  • Verified HomeBuyer
  • June 29, 2021
  • Lakewood Ranch, FL

Excellent customer service from construction manager

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sale person was the best part of buying a home from Lennar

  • Fred M.
  • Verified HomeBuyer
  • June 22, 2021
  • Lakewood Ranch, FL

do a VERY good job of inspecting your home before closing. Get your list of problems in as soon as possible, it take Lennar's contractors along time to get to your problems. Lennar need to change the door on the laundry room so when the washer walks in front of the door it does not block the door from opening.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 3

Lennar - The people of Lennar have been great!

  • Mike P.
  • Verified HomeBuyer
  • June 22, 2021
  • Venice, FL

The people of Lennar have been great! Very helpfull, and nice people. Jimmy and Arron have been awesome! Shannon was great as well!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As with any new construction there are minor issues that arise

  • Brad G.
  • Verified HomeBuyer
  • June 15, 2021
  • Venice, FL

As with any new construction there are minor issues that arise in the first 60 days. These issues in my case were handled promptly and professionally by Tremayne Allen.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our sales contact, Kaleigh was great!

  • Brian E.
  • Verified HomeBuyer
  • June 07, 2021
  • Lakewood Ranch, FL

Our sales contact, Kaleigh was great!! Jim, our lead contractor was very responsive too.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

MONTHS of delays; only to take possession of a poorly supervised, poor quality build result. Continual defects and poor workmanship are discovered every week. Further there was ZIP communication and resolution of quality matters that I pointed out to the

  • Bruce F.
  • Verified HomeBuyer
  • May 18, 2021
  • Lakewood Ranch, FL

That their buying/building process excludes updates and input from the buyer. Other similar developer/builders in the area DEEPLY INVOLVE the buyer...to make the new home experience a joy....NOT what we stepped into

Lennar responded:
Hi Bruce, thank you for your review. We apologize for the issues you've expressed as a result of delays, craftmanship, and defects. If there are any open items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar - Very sloppy work.

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Lakewood Ranch, FL

Very sloppy work. On final walk thru, resistance to repairing damaged issues. Poor quality appliances, dryer broke down after 1 week. It took 1 month to have it repaired.

Lennar responded:
Hi, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - Any concerns were handled quickly

  • Edward P.
  • Verified HomeBuyer
  • May 16, 2021
  • Venice, FL

Any concerns were handled quickly

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Nathan B.
  • Verified HomeBuyer
  • May 07, 2021
  • Lakewood Ranch, FL

We love our new home! Great design and layout, it was our favorite right away. They did a great job with the build, no major issues. Our sales person Nate Davis was amazing! He was super helpful throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Response to warranty issues has been very good.

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2021
  • Lakewood Ranch, FL

Response to warranty issues has been very good. However, the month leading up to our closing was absolutely brutal. We had to pressure Lennar to move the closing date back three times. The different divisions (construction, mortgage, title, sales, etc.) did not communicate with the other. The local construction people had no idea of our original closing date and weren't even close to having the house ready. On closing day the title company (Lennar Title) did not have the closing documents from the lender (Lennar) and we never had a final walk-thru or orientation prior to closing.

Lennar responded:
Hi, thank you for the detailed review of your experience. We are sorry to hear about the breakdown in communication among the different departments you worked with when buying and closing on your new Lennar home. If there are any outstanding items you would like us to follow-up on, please reach out to corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 5

Working with the sales team was a first rate...but was not reflective of the post sales support

  • Brian H.
  • Verified HomeBuyer
  • May 04, 2021
  • Lakewood Ranch, FL

The sales team in Lakewood Ranch, FL. was first rate. They provided consistent and timely updates on the build process and were available for those spur of the moment questions that always seem to come up. Dealing with Lennar's mortgage company was not as smooth. Things went well overall, but there was a lack of communication between the sales and mortgage side on when the closing date was going to be. This caused multiple "hard" credit pulls that adversely affected my credit score. I was lucky to have a pretty good credit score so it did not effect my rate. But, it could have. Dealing ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Terrible communication

  • Candice C.
  • Verified HomeBuyer
  • April 29, 2021
  • Lakewood Ranch, FL

My 3rd time building second time building a Lennar home, this has been the worst one by far. From the lack of communication, to the 9 week closing delay, the quality of work, missing items, incomplete items, no walk through etc. I would not recommend Lennar as a builder.

Lennar responded:
Hi Candice, thank you for sharing your comments. We are sorry to hear about the difficulties you've experienced. Please send us an email at corporatecustomercare@lennar.com with details, so we can follow-up on this matter for you. - Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lack of quality in workmanship and materials.

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2021
  • Venice, FL

Buyer beware. Lennar hired substandard contractors. Problems since we closed.

Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment with the workmanship and quality of finishes for your new home. If there are any items you have that need further attention please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - I am so happy l choose Lennar building company.

  • Dorota M.
  • Verified HomeBuyer
  • April 27, 2021
  • Venice, FL

I am so happy l choose Lennar building company. Everything perfect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of quality of workmanship. Sub contractors are sub standard. Construction manager was either fired or quit. Lennar needs to care about the customer.

  • Kevin S.
  • Verified HomeBuyer
  • April 25, 2021
  • Lakewood Ranch, FL

Make sure you get a home inspection. Do not close until the cleaning company does a satisfactory job. Subcontractors need to take pride in their work.

Lennar responded:
Hi Kevin, thank you for taking time to leave a review. We would like to apologize for the issues you have experienced including the final quality and inconsistent management you have detailed in your review. Please reach out to us at corporatecustomercare@lennar.com, if there are any items you would like us to follow-up on for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - Lorraine Lakes is a great place and our new home has exceeded

  • Terrence K.
  • Verified HomeBuyer
  • April 20, 2021
  • Lakewood Ranch, FL

Lorraine Lakes is a great place and our new home has exceeded our expectation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They provided a good value in today's market. They were customer focused in meeting their needs.

  • john p.
  • Verified HomeBuyer
  • April 20, 2021
  • Lakewood Ranch, FL

The construction team and warranty team did a nice job in getting issues corrected.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Workmanship - Its All About Moving On To The Next House

  • Franklin Y.
  • Verified HomeBuyer
  • April 20, 2021
  • Lakewood Ranch, FL

Workmanship was disappointing. The subcontractors are paid by the house so they are incentivized to move quickly to maximize how much they make. This does not result in quality work. In our house the ceiling is out of plumb by at least two inches, the windows are scratched and gouged, appliances dented, cabinets defective, trimwork cracked and poorly caulked/painted and the list goes on. We are still waiting four months after closing to correct many of these issues. It appears that Lennar has little concern with customer satisfaction and is only about closing and moving on to the next ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

My agent helped make it a seamless experience!

  • David P.
  • Verified HomeBuyer
  • April 14, 2021
  • Lakewood Ranch, FL

We purchased our home sight unseen ... the entire process was done virtually. I was informed every step of the way; the walk through and closing were totally seamless. I credit my agent for a terrific experience! She was available to us, and she demonstrated thorough knowledge of what she was selling. She clearly has tremendous pride in Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Debra D.
  • Verified HomeBuyer
  • April 13, 2021
  • Lakewood Ranch, FL

Very happy with how attentive Lennar staff has been with any issues post closing.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Your real estate agent Bella was a real professiinal.

  • Joseph K.
  • Verified HomeBuyer
  • April 12, 2021
  • Lakewood Ranch, FL

From the beginning up to being in home for almost two months everything has been handled very well by Lennar. All issues with home have been promptly taken care oif

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

The sales rep - Jennifer Brunke. She was communicative and professional.

  • Maureen L.
  • Verified HomeBuyer
  • April 09, 2021
  • Lakewood Ranch, FL

Working with Jen from Lennar was a wonderful experience. She kept in constant contact, sent updates, photos and reminders. I felt very comfortable with the process because of her process.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - HiEverything is delayed abd hard to get info from sales people.

  • Virginia B.
  • Verified HomeBuyer
  • April 08, 2021
  • Lakewood Ranch, FL

Hi Everything is delayed abd hard to get info from sales people. Reluctant to give feedback and answer questions in regards to ongoing progress. Like pulling teeth hard to get info. Now amenity center is delayed when we contracted we were told summer 2021 now summer 2022 Very much not happy . Wish we could get out of our contract Hope someone hears me abd contacts me

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Mindy Koopman, was professional and extremely helpful throughout

  • Michael S.
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Mindy Koopman, was professional and extremely helpful throughout the process and continues to make the transition seamless and trouble free. Josh Lynch, was invaluable in providing assistance with the loan application process. What historically has been an arduous process for home buyers was simplified and streamlined to perfection. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5