Lennar Reviews in Tampa St. Petersburg, FL

Worst experience ever, i would leave any stars if it was possible

Appliances are bottom line quality. Too many web sites. Should be one portl with one usr Id and password. Too many regulations. Why do I have to pay an application fee after a project is approved. Not very responsive to some issues. Construction manager and staff make promises and take too long, if at all, to respond.

Not caring, no following up.

The overall experience from the application, submissions of documents, inspections & closing was extremely smooth & non-stressful. Lennar Specialist & Professionals were with me at each step of the process. Excellent & Outstanding Customer Service Experience!

Our overall experience with Lennar was great. From The beginning everyone we worked with provided us with great service. The loan process was quick and fast. They informed you of every step. Our Lennar Home specialist Ana was very patient and allowed us to tour as many model Homes and floor plans needed to male a good decision. Home was built as scheduled. I only wish they would allow us to upgrade on appliances or add bathroom add on. We were From Michigan so our walk through was great as our Realtor was able to attend on our behalf and see the property virtually. All the staff from beginning to end were amazing even the building supervisor and the person who helped us when we notice small issues in our home when we moved in. I have heard some horrible stories about Lennar but our experience was great and i would highly recommend them ... More

I worked with Joe to buy my Villa. he was amazing he helped me and continues to help me if I have question. Every person I have worked with have been professional, helpful, informing, and friendly. I had issues with closing in my other home and each Lenar team member I worked with me through the whole stressful process. My only Negative is that I was 3 day over my Closing date and the Company charged me $3,249.00 for not being able to close.

lennar is a good builder however I had many issues when I moved into the house regarding the creaking wood on the second floor, paint on the bathroom mirrors and the toilets were not working properly as well as holes in the wood part of the kitchen doors and cabinets

So far the experience has been great. There have been some adjustments to my villa but the Lennar team has been responsive, helpful and friendly. I’ve lived in a Lennar built condo before and know the construction was excellent for that time(40 years ago). Special kudos to Russell, Jamie and Bill. They try so hard to be accommodating and I really appreciate it.

This is a brand new home. We are aware it's not custom still doesn't mean when you move in there should be so many issues. Stop using the cheapest materials. We hung a small picture and the sheet rocks just fell apart. We have had a problem with almost every Appliance. I told my son I wanted new because I felt it was less stress I was wrong. The Trades were horrible. Cabinets were Cheap and doors warped. We've had so many problems. That being said. The staff is fantastic from sales,Mortgage,title and even after the sale they were great.. this is my advice if anyone wants to improve. Stop using useless trades to save a buck.have your construction Forman walk through the home prior to the customer walk through and then have the customer once its fixed..When we walked through it was a hot mess very disappointing. Even though they fixed 90% it just showed how the workmanship was crap.. ... More

Buying a house with Lennar is super easy and the process is very friendly.

Bad mortgage experience like the Keystone cops!

The amount of cosmetic defects and the amount of time it has taken to fix these issue has been the worst experience of my house buying experience. We were rushed through the final walk through a lot of things were missed and the whole process just felt rushed! From the financial stand point all the way through closing. Miscommunication with the entire staff from sales to closing escrow agents. Worse experience ever. Never again will I get a Lennar home

We are pleased with our new home. Of course there were a few minor issues, but each has been addressed as we have brought it to Lennar's attention. We have repainted most of the walls in something other than boring white. We have ripped out the bedrooms carpeting and put in vinyl plank flooring. Shelves will go up in the villa and garage. Neighborhood is great, clean, and quiet. The host of activities available to us is Extremely nice. Haven't had a chance yet to take advantage of the Lagoon or Clubhouse area, but we will when we complete moving in and prepping our existing house for sale. Lots of work that we primarily do ourselves. ... More

There's always gonna be something wrong whether it's a new build or an older home. With that being said, the luxury of having a new build is that you have warranties. Lennar was helpful with the interest rate and closing cost. I just wish that when you do need a repair they would make it easier without always happening to have a virtual meeting even though you upload pictures and videos from that then somebody will come out which is another day, you have to takeoff and then for them to fulfill the order and that's if it's done correctly, the first time around.

Honestly this was my 3 home purchase but if was the worst of the three. More stressful, communication wasn’t good at all, timeline kept changing, walkthrough and final walkthrough did not repair a lot of things that were broken or damage. Plan to purchase again but it will not be with Lennar.

Please take your time during your walk through. Everyone is moving 100MPH to get you to closing and lots of fine details are left out. We made the mistake of doing our closing the morning of our walk through...the men were still in our home "completing" the last-minute items which were still not done. Once you close, they are not timely in sending people to your home to repair. You go with many days and hours wasted of no one coming or calling you back. You get the round around of calling A, B and C because they are no longer responsible for those items you now need repaired in your BRAND new house you purchased. I have already had a leak in my bedroom from our very 1st storm here and the person that was assigned to my case Illiana, at first told me my claim was going to be denied because we had a lot of rain! Who says that to someone that just spent several hundred thousand dollars!!!!! We didn't buy a tent, we bought a LENNAR trusted built home. Plus, you never want to tell someone flat out NO without giving them some options. The other frustration is they dont respond right away but when they do, they say we will be tomorrow at 10 and if you want this done, be there! Thats also not okay. People have jobs and jobs require notice. I just spent my whole day on Monday, waiting for someone to come from 8am-12am and no one arrived. I got a follow up call 2 days later letting me know the GC is going to come to my home today at 10am, again without asking if I am going to be home. So once again people, make sure you spend a lot of time in the home. Dont let anyone rush you. Print a checklist on line and bring with you and DO NOT close until all the work has been done. ... More

When you purchase Sunrise (Villas) it would be nice if they included gutters and downspouts. Also, the driveway is to narrow. We were never told that we needed to purchase on our own.

Adrianne was my sales agent and she did a great job. She was very responsive when we had questions and very caring about the whole process. The walk through with Cindy was amazing. Found only a couple of little things that we needed to be fixed. Jenny did a great job on our loan. She also was very knowledgeable and responsive. I was surprised every step of the way because I had heard negative comments about Lennar Homes. You must have had a great turn around in caring about customer service. I have nothing but good things to say. The last thing I must mention is that our yard has some elevation problems that we have been told would be fixed. I am hoping see this taken care of sooner than later. ... More

The quality of some materials are not the best for this type of construction that is a good class.I have spoken whith the people of customer care (Nikko)and his feedback has been none.I still waiting for a new number for claim and visit my home.

Lennar's workmanship is surprisingly sub par. This is truly a production home and that is what you get. There are such minor design features they missed that would move their home from below average to top notch but unfortunately, Lennar's home design team must be novices at best to have missed such minor things in their floor plans, at least in the many plans we reviewed. The community was the selling point for sure - NOT the Lennar home. We wanted to be in the community and had very limited home design choices with Lennar within our budget. If it wasn't for that, we would never have chosen Lennar. I wish I had a home designers ear to give them a few, low cost, home design pointers that I'm certain would definitely increase their home sales by a lot. Additionally, none of the "walk through" items were addressed as was supposed to be the case during that one week before closing. Also, the response time to issues raised . The masterbath tile design was not at all what was indicated it would be and I'm still dealing wit that. Overall, not a good experience at al. MI Homes and Mattamy have MUCH. better workmanship. Unfortunately, they did not build in the community we were looking at. But, highly recommend them over Lennar unless you are looking at their 55+ community homes, which seem to be of better workmanship and quality. I gave it 3 stars in the "value for the price" only because of current price trends and in the location we bought (Mirada). The home we purchased was a good value for the size of the home, comparatively speaking to other homes on the market. ... More

I have a villa on Gable Dig loop. The single car garage could have been bigger. Drive way could have been bigger. Few guest parking spot could have been done for villa owner.its a 55+ community. No one would like to go to clubhouse to park the car for guest in Florida’s hot weather. Still builder can help building few guest parking spots on every street. These looks small issues but it’s not for 55+ people.

I hope that communication will be better than that for my next purchase

Thing was not done on time and still not done after closing , finance team was not good, and communication was horrible.

On the day of closing I went to home to do another inspection and items like the cabinets that had scratches were not fixed. Was told that it will be done when I come back from closing. Never happened and it’s now been 2 months and I still haven’t gotten it fixed. So don’t sign until the items they need to fix is fix because then u will end up having to do the run around

Closing was a nightmare , got ripped off , house is not built for storms