Lennar Reviews in Tampa St. Petersburg, FL

Our sales rep, Aaron was fantastic. He was and still is a great resource to continue to have. Our lender, Peter, through Lennar was extremely helpful and knowledgeable and made the process seamless. The woman in Lennar title, Leigh, was incredibly condescending and rude the handful of times we had to speak with her. We had to deal with her at the very end of the purchase process and she really put a sour taste in our mouths. We realize we cannot expect perfection, however, when you are spending $600k+ on a home, you have high expectations. - The finishes used are incredibly cheap and outdated - Some of the contractors used did not take time or pride in their work and it shows - The grass installed was dead in most areas when we did our walkthrough and this was mentioned and nothing was done - The home was missing about 15% of insulation in our attic. This has since been resolved after 1 month of living here. - Anywhere there is tile, grout haze and stains are plentiful. We don’t expect absolute cleanliness when we move in, but the grout stains should be removed, as they don’t come off easily. - When receiving the home, there was a clear miss on providing details related to the community, HOA, trash service etc. There should be a packet of information for the homeowner. Good thing Aaron, our sales rep, is around and has helped us navigate it all. - We even had a contractor walk into our home post-move, with his own key opened the door and walked right in. He was very apologetic, but the fact that this happened was not great. These are just some of the issues that we’ve experienced. I’m thankful to have some things fixed/corrected but others cannot be. Each builder will have their pros/cons, I just wish these homes weren’t built so quickly because the quality tends to decline when you have contractors just doing whatever they can, however fast they can, to finish the job and move to the next. ... More

I bought the condo here in Zephyrhills and we were exciting about the house given the price we paid. After moving in there were little issues, such as GFCI outlets didn't work, leaking from the kitchen faucet. Lennar was very responsive and made sure everything was fixed as quickly as possible. I know new homes aren't perfect especially in the beginning, and gradually things are fixed so so far we are pretty happy being here.

Easy process. Sales support was good. Usual sales tactics. Took some follow up for aftersell warranty fixes.

The houses were put up too fast and there was a lot of mistakes that lennar made in our house . I had a wonderful project manager that was on top of getting most of them done to this point. Some others were not as lucky as we were with our project manager .

The purchase was smooth and closing was wonderful. The house is beautifully designed but workmanship of tiles and crown molding could be better and more professional done. There appears no quality inspection to the work so many outlets has no power, the water stays in the shower seat instead of running off, granite joints not finished or missing seals, crown molding should be done in one continuous piece or the finish look as one piece. We didn’t have a dryer to use for a month after repotting the problem. Plumber came said it is GE problem and finally the connection was done in 15 minutes and it could be done before closing. Finally, I am still waiting for the keys to my front door and hoping I will get the right key one day. ... More

Loan officer was unresponsive, unhelpful, and didn't seem to know his job very well. After sell, he wouldn't respond anymore. Post settlement, my loan was immediately sold off, even though I paid it off in 3 weeks, it's taken me over a month to get it finalized, and still working on closing it out. Calling the mortgage number will guarantee you a 30-45min wait time every time. Other issues: House shown had more features than house purchased, master shower didn't even have a door in purchased home. Lennar recommended me to the contractor they used to do the rest of the homes in the neighborhood. Cost me $620 (even though I paid over $3k in "upgrades"), and contractor told us it was even a surprise to them, since they had about 50 extra doors that they purchased to do our house and the rest in our area. Warranty person doesn't answer texts after the purchase of home. pros: Building manager has been responsive, as well as the realtor we had on the Lennar side has been very helpful, even post settlement. ... More

I love my villa but very disappointed in the quality of work. To get things fixed takes forever I would say make sure you check every thing in your place before you sign on the dotted line.

I think the quality of workmanship should have been better supervised because we found many mistakes/imperfections that I feel should have been caught during the building phase. As a first time buyer, I was able to identify a lot of mistakes and I am left wondering what else was shortcut on or simply subpar which I have not yet identified. Also, now that the closing has taken place, it seems difficult to reach any of those involved in the process prior. As questions/concerns appear, i believe it would be extremely helpful if someone or a small designated team were available to address such concerns. ... More

In General we got very good relations starting with the first visit with Mr Kevin, through signing contract , inspection with Mr rick and Miss Brittany. All was fine throughout the closing. Your people did very good job. Thank you and congratulations

We had a great consultant when we were serious about look that showed all the options and was very upfront about everything from the beginning and did a great job at keeping us posted as it was built. Overall price for a brand new house…. It’s great. You can tell that they are mass produced for some of the rushed jobs and less than average quality on some things, but that’s gonna happen with mass produced homes. With a good final walkthrough and private inspection, they will take care of the touch ups and things noted. There have been a few minor things since we moved in. Some of them have been handled quick and some we have no idea where they are at with coming to fix it. They don’t seal the granite and grout so be prepared to do some finishing on that. Appliances are decent, mid level appliances. Overall for what you get with the brand new house and the warranties, it’s a great deal and totally worth it. Would do it again. Just be prepared to thoroughly inspect, and be persistent if there is something not right or needs fixing. Need to advocate for self but Lennar has been pleasant to work with. ... More

We have had multiple major issues that should not have passed through the construction stage. We have multiple counter top issues, the wrong colored glass slider, and the new GE appliances are damaged and installed incorrectly and multiple bathroom vents leak during heavy rains. The warranty service manger is helping deal with the items, but as a construction professional myself it is disappointing that these items were deemed acceptable. When you pay for a new home you want the quality that is expected for what is payed. You will always have finishing issues and small items like drywall, flooring, etc. but the major issues that we have had to deal with should not be the allowed standard during construction. ... More

We worked remotely with the builder and a local realtor. The overall selling process was smooth. Our questions were answered in a timely manner. The workmanship and timeliness of addressing post-occupancy issues could be improved. Communication between the builder and the owner could also be better. There is still a bit of confusion as to who is responsible for what after the closing. Is it the builder or HOA?

Many things told such as gated community, golf cart friendly fans in all rooms and water views not happening They say they did not promise it their salespeople did.

Pay close attention during your walkthrough. We found many issues including: damaged cabinets, broken tiles, poor paint work, etc. Don’t ask for any deviations from there plan as they are generally not very flexible. Warranty team has been very helpful.

We moved into our house and several things still needed fixing! From painting, fixing a door that wouldn’t close to cabinets that have major cracks in them, under bathroom cabinets that have not been sealed or painted, caulking around one of the toilets to the master shower drain being plugged with debris and wouldn’t drain at all. That took 3 times coming 1 to see what was wrong, the other two times to “snake the drain” before it finally worked. In a nutshell it looked they they just threw it together at the end! We’ve contacted the contractor and site manager numerous times. Some things have been resolved but the cabinets won’t be replaced until March! This is so unacceptable! ... More

The home has a nice floor plan and amenities. However, several customer care items remain incomplete. Customer Care contact is slow to respond.

Low quality materials and half of the stuff we pointed out on the first walk through weren’t fixed .

I like where I live now, but the workmanship is horrible. It’s taken forever to the job done correctly. They rush you into closing with 9 pages of work that has to be done .

The home buying process was great! Ashely was AMAZING!!! She was there for us throughout the entire process. As for the builder Lennar, they make BEAUTIFUL homes/layouts. However, because they're rushing to complete everything, they're half-assing important details. We've had MULTIPLE issues since before closing and well after closing. Issues from electrical to appliances to sod to plumbing, to name a few. I don't think it's Lennar's fault, however, they're not overseeing that these things are in proper working condition prior to closing. No one should have to close and then have to deal with these issues weeks or months after moving in. We literally have spent the first 4 weeks after closing trying to get things fixed. It's frustrating. And when an order is placed on their site, it either takes time for them to get back to you or you as the homeowner need to contact either the plumbing, electrical. appliancce companies. Not fair at all! And I'm STILL dealing with issues 8 weeks later! ... More

I had a great expectations based on the previous reviews from the homebuyers, team and support was great but the carpentry was no where near the expectation, hope they change the carpenter or ask the team to improve the work and get the things done perfectly rather than going with a workaround fixes. There are a lot of places where we can't see unless if we bend, those are the places where they wantedly skip the work or if it is done, that is just a work around! I have raised a lot of carpentry request post moving in, its been more than a month, there are no fixes applied yet!

The paint job mostly on the inside of the home was the worst I ever experienced. There are whole strips of wall not painted. They missed along the base boards, corners and doors. I tried to get it touched up by they still did a sloppy job missing most areas. During the walk through the Lennar rep used blue painter tape to also mark missed areas. It appears the painters just took down the blue tape and didn't touch up all missed spots. Every neighbor has complied about the interior painting. Even your own reps said it was poor. But they had no control of the painters, it was common knowledge how poor the painters were. Very frustrating. Also, the open shower enclosure just floods the bathroom. Poor design. We need a door. ... More

There are no Bathroom Accessories so I had to buy all of the items in the two Bathrooms after the sale. Also, the Warranty people have been slow to repair a water leak. It was reported 6 weeks ago and still has not been resolved.

I'm having a difficult time giving a great review due to some of the issues that, we are going through. Poor craftsmanship, bad painting, bad sod, and the list goes on. I had a better experience in Nevada in 2009 when I purchased my first home from Lennar. Sorry they need to hire better professionals.

Day of closing home was not ready, all the issues get transferred to Home Warranty, it takes a long time and you buy a new home with things damaged or not finished and now you have to take care of it, make the calls then wait for a video call, then take time off work. I expected to have my home ready but sadly it was not, promised things were going to get done before we came back from our closing and it was not done. The people that work for Lennar are very nice but they are overwhelmed and over worked.

Our realtor was fantastic and was the best part of the experience. She sent us pictures and kept us updated throughout the process. However the attention to detail was not as fantastic. Paint on the tiles, appliances not hooked up, missing ceiling fan because they just “forgot “ to install and no bath mirrors. I definitely think more attention to detail is important. They did correct the issues we had over the first 3 weeks it just takes a lot of phone calls and time.