Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1404 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Lennar
- Anonymous
- Verified HomeBuyer
- June 21, 2023
- Wesley Chapel, FL
Laundry list of items not completed or completely incorrectly, shabby contractor work, cost cutting. Still waiting on one pending item to get fixed. First and last "Lennar" home I'll buy.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
50-50 review
- Maciej M.
- Verified HomeBuyer
- June 14, 2023
- New Port Richey, FL
Overall experience with the purchase was not that bad actually was pretty good. There was lotta issues with equipment, including air-conditioning, washer, dryer, finishes and not working lights. It took a long time to get everything fixed although the air condition was pretty fast through Bayonet Plumbing, our air condition actually broke three times in one week. We had to get a new washer and because Lennar gives pretty basic appliances. We just had to upgrade to a front loader, which I think should be no-brainer to be included in the purchase as top loaders is just the stuff from the past. ...
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 4
Bad to respond to emergencies
- Segunda N.
- Verified HomeBuyer
- June 13, 2023
- Zephyrhills, FL
Is the worse experience I had, water was coming inside the house when raining through the windows I reported to everyone and my husband had to fixed almost a month and nobody has follow up this issue. The house was with the tapes pending things to be fixed and dirty at the time of the walking through before closing. I am still waiting….BAD.
Lennar responded:
We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at LennarCares@lennar.com with the details of your concerns, so we can review and follow up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
1st Time Home Buyer and USMC Veteran
- Cornelius S.
- Verified HomeBuyer
- June 13, 2023
- Zephyrhills, FL
I think the quality of workmanship should have been better supervised because we found many mistakes/imperfections that I feel should have been caught during the building phase. As a first time buyer, I was able to identify a lot of mistakes and I am left wondering what else was shortcut on or simply subpar which I have not yet identified. Also, now that the closing has taken place, it seems difficult to reach any of those involved in the process prior. As questions/concerns appear, i believe it would be extremely helpful if someone or a small designated team were available to address such ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Mr
- Iskandar M.
- Verified HomeBuyer
- June 13, 2023
- Sun City Center, FL
In General we got very good relations starting with the first visit with Mr Kevin, through signing contract , inspection with Mr rick and Miss Brittany. All was fine throughout the closing. Your people did very good job. Thank you and congratulations
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Could be better
- Anonymous
- Verified HomeBuyer
- June 13, 2023
- New Port Richey, FL
Let's start with Lennar Lender - Regina Stacy was the one who provided her services and she locked our rate when we didn't ask her; she also mentioned that we could change it free of charge later, which wasn't true - she did nothing to help us lower the rate. This was the main the most negative experience that required a lot of stress and attention. Overall build quality is ok but could be better. For some reason Lennar chose white paint for the interior - I would like to know this person and let them how they are not away of the trends and practicality of using white paint inside the house. ...
Total Score 1
Quality 4
Trustworthiness 4
Responsiveness 4
Robin was pleasant and helpful.
- Theresa B.
- Verified HomeBuyer
- June 13, 2023
- San Antonio, FL
Overall experience was good. Like the villa. Some attention to detail a little lax,
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Disappointing quality and very poor walkthrough
- Brock R.
- Verified HomeBuyer
- June 13, 2023
- Zephyrhills, FL
The home wasn’t completed when it was supposed to be. They then rushed through getting everything done and the quality really suffered. The home was not at all clean when I moved in and the construction manager’s response was that his cleaning crew didn’t like him. If that’s the case find a new cleaning crew. I’m still waiting for them to get the excess paint off the windows and carpet and clean the concrete from my kitchen baseboards. They also had some sort of film on my oven that was never removed. The construction manager assured me everything would be done by closing and pretty much none ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Positive experience overall
- Shawn C.
- Verified HomeBuyer
- June 06, 2023
- Wimauma, FL
We had a great consultant when we were serious about look that showed all the options and was very upfront about everything from the beginning and did a great job at keeping us posted as it was built. Overall price for a brand new house…. It’s great. You can tell that they are mass produced for some of the rushed jobs and less than average quality on some things, but that’s gonna happen with mass produced homes. With a good final walkthrough and private inspection, they will take care of the touch ups and things noted. There have been a few minor things since we moved in. Some of them have ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
New Home Construction Issues
- John M.
- Verified HomeBuyer
- June 06, 2023
- Odessa, FL
We have had multiple major issues that should not have passed through the construction stage. We have multiple counter top issues, the wrong colored glass slider, and the new GE appliances are damaged and installed incorrectly and multiple bathroom vents leak during heavy rains. The warranty service manger is helping deal with the items, but as a construction professional myself it is disappointing that these items were deemed acceptable. When you pay for a new home you want the quality that is expected for what is payed. You will always have finishing issues and small items like drywall, ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Ramesh
- Rameshbabu D.
- Verified HomeBuyer
- June 06, 2023
- Wesley Chapel, FL
I had lot of bad experiences with Lennar in the whole process
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Salesperson misrepresented. Mortgage was extremely difficult
- Georgia K.
- Verified HomeBuyer
- May 30, 2023
- San Antonio, FL
Was told upgrades were included with no upgrades available. Mortgage was difficult to reach and misrepresented the taxes and didn't explain very well. I received 7 or 8 estimated closing documents and not one was correct! Would not recommend
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
No end in site! Buyers BEWARE!
- Leeanna J.
- Verified HomeBuyer
- May 15, 2023
- Land O' Lakes, FL
This has been a nightmare. I moved my whole life across country only to have non stop repairs, I have to fight for on a daily basis. The quality and workmanship is non existence. Cheap and shotty work. I have spent more money of my own to correct all my issues. I would not recommend this builder. You have to stay on everyone as warranty does not respond. I had to go hirer up and threaten social media just to get some repairs handled. All I do is cry anymore. I made a HUGE mistake buying a Lennar home.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Overall it was good
- Jacek P.
- Verified HomeBuyer
- May 12, 2023
- Land O' Lakes, FL
We worked remotely with the builder and a local realtor. The overall selling process was smooth. Our questions were answered in a timely manner. The workmanship and timeliness of addressing post-occupancy issues could be improved. Communication between the builder and the owner could also be better. There is still a bit of confusion as to who is responsible for what after the closing. Is it the builder or HOA?
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Had an amazing experience!!!
- Joshua E.
- Verified HomeBuyer
- May 09, 2023
- Riverview, FL
Ray helped me and ALWAYS answered the phone, which is really important I think. The project manager, Russell, was very helpful as well, and I was allowed to do multiple walk-throughs of the property as it was built. After everything was done, Julius, the warranty guy was super responsive in giving attention to a couple of things that I missed. Overall a really good experience. Would definitely recommend this builder to any friends and family.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Buyers BE AWARE
- Leatrice P.
- Verified HomeBuyer
- May 01, 2023
- Sun City Center, FL
I closed on my home in Feb 2023. Prior to closing, I found items in one of the closets. This is a new build, no one should have left anything in one of my closets! A few weeks later, I had a sewer backup in my half bath that saturated half of my livingroom. The issue was baby wipes that were flushed. When I took photos of the items in my closet, there was a pack of baby wipes with the items. This happened over a month ago and I'm STILL trying to get this situation taken care of. That's just one issue....it takes forever to get things done (punchlist) that were supposed to be completed prior ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lupe B
- Lupe B.
- Verified HomeBuyer
- April 29, 2023
- Riverview, FL
I am very happy with the way everything went with the purchase of the house through Lennar Mortgage.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Total nightmare dealing with Lennar!
- Wray S.
- Verified HomeBuyer
- April 26, 2023
- Zephyrhills, FL
The whole experience with Lennar has been a nightmare. Dealing with the construction manager and his boss was a horrible experience. On the first walk through we used 2 rolls of blue tape for the discrepancies. Then things went downhill from there! The tile was messed up in both bathrooms shower areas, with a long list of other issues. Then 10 days later, I went back to do the walk through to close on the house and there had not been 1 thing done to correct the issues. There was drywall issues, paint issues, concrete issues, then paint issues on the outside of the house, roof issues, then ...
Lennar responded:
Hi, thank you for this detailed review. We apologize for the poor experience you have faced with your new home. I have forwarded this to your division's leadership for follow up, if you have any further details you would like to share with us, please send us an email to LennarCares@Lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Needs improvement
- Lance M.
- Verified HomeBuyer
- April 25, 2023
- Zephyrhills, FL
Response to arising issues is poor, new community information in non-existent and the entire area need to be kept cleaner. The home construction workmanship needs extra attention to details for smaller issues that are important. I have several small home fixes that need done and I’m not getting a timely response for a fix?
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Great service
- John K.
- Verified HomeBuyer
- April 25, 2023
- Holiday, FL
Comfortable home for a good price. Friendly and helpful people.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Could have been better
- Veronica D.
- Verified HomeBuyer
- April 25, 2023
- Riverview, FL
Communication was not the best. The morning of closing, was told we might not get the home due to documents that were needed and not told to us until day of closing. Did not get a lot of information from Lennar rep. Thing that are supposed to get fixed still are not and can’t get ahold of correct person to do so. Will recommend due to beautiful homes but will no recommend due to lack of communication
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
never again - look elsewhere
- Leslie S.
- Verified HomeBuyer
- April 21, 2023
- Wesley Chapel, FL
On day 1 we had a water leak because a pipe from the AC unit burst inside the house. Weeks of inconvenience and worry. The paint is already peeling. Issues with the washing machine and windows. Very sloppy workmanship with little or no supervision. There is more I could add.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar home
- Thaung M.
- Verified HomeBuyer
- April 21, 2023
- Tampa, FL
I moved in 2 months after closing . Home was built in rush so there are many little issue including internet connection with HOA but they are very responsive in resolving all the issues . I have to send multiple tickets but they care and help to resolve the problem .
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 5
Not a great experiance
- Martyna C.
- Verified HomeBuyer
- April 21, 2023
- Wimauma, FL
Overall extremely challenging to communicate with the lennar team. Multiple people all responsible for different branches none of them communicate clearly, causing lots of frustration.
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Be afraid...be very afraid.
- Deborah L.
- Verified HomeBuyer
- April 19, 2023
- Wimauma, FL
I purchased a single family home a +55 Active Community and would not ever purchase from Lennar again. Attention to detail and simply doing the job right the first time is lacking. 1. There was not a model for me see so I relied on assurances from the salesperson about certain aspects of the home. The model I toured had large lanai similar size to the one on my house. The model has a hose spigot. I specifically asked the salesperson if my house would have one and was told yes. After the house went up and I inquired why the spigot wasn't there, I was told no. 2.I have doors that open onto ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
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