Lennar Reviews in Tampa St. Petersburg, FL

Aaron has been amazing through the entire process of home buying & continues to be now that we are homeowners. He’s super responsive, knowledgeable, & Kind.

Sales experience good. But Warranty issues not resolved and promises not kept.

Building a house consists of many jobs combination. When one job is complete, the other previous job is demolished or severely damaged. As the result: no supervision or any kind responsibilities from the workers and management. For instance: installing a very expensive quartz countertop with no supportive brackets underneath! They tossed the heavy stone countertop straight onto the wooden cabinet without 3 or 4 supportive brackets at all! While we mention that to their representative, he insisted that it should be like that!!!! People have orientation day to their brand new house with leaking water unknown source!!! Can you imagine your brand new house with the hole in the sealing with running water?! ... More

The buying process was good, but after the purchase we have some situations with the house, the dishwasher, the cabinets and some more, after 5 months nobody do anything.

The workmanship-Mediocre, horrible interior paint job, lack of any attention to details regarding the finishes. No gutters at all. Materials-The cheapest of the cheapest that they could get ahold of. The cheap double sink is a nightmare to look at and to use. The paint goes away just by touching it, the bathrooms have a porcelain set that costs 8.99 but the worst one is the floor that chips just by looking at it. The Carpet is no exception to their cheap carnival of low-quality materials. A tiny loud food compactor and a loud and cheap dishwasher.

The sales team is second to none. Responsive, customer oriented, etc. The construction and warranty team are not cut from the same cloth. Not my job, not covered, hustle to get us to sign off on shoddy work. The sales team went above and beyond to make things right.

Our sales rep Vivian was excellent. She was informative of the process and responsive with any and all questions. Jamal our managing rep however was the polar opposite. It started with no showing me on my initial walk through and having someone arrive an hr late to cover for him. Final touch requests weren't completed or done haphazardly (paint, etc.). I still have a broken rack installed in my linen closet I requested to be changed out in early December still sitting broken. In talking with my new neighbors, they have had similar follow up experiences. Pretty underwhelming.

The workmanship was lacking a lot. Flooring tiles uneven throughout. Dry wall was not even and to many of the screws were not covered. Garage floor was not troweled properly.

Unfortunately I have to say that I’m extremely disappointed with the quality of the construction in general of my Townhome. I was very excited to get a Lennar home due to reputation in the Texas market ( I moved from Texas ) thinking I was getting a well made home. During my walk through I was surprised of how many issues the house had , holes in the wall , unfinished paint every where, doors that needed to be sanded and painted, windows frames that needed to be finished, grout on the tile not cleaned, areas in the bathrooms where the tile need grout to seal the tile, a half wall in the master bathroom completely crooked, carpet completely loose in the second floor, I can go on and one with all the details that still need to be repair . During my final walk through I told the construction manager how disappointed I was that most of the issues that I asked to be fixed still were not fixed, the response that I got was “ well this is not one of the most expensive of Lennar homes line “ …,, waooo I was speechless with that statement. Now Im dealing with the Waranty , which is been a nightmare, and still dealing with the horrible customer service from a rude person that communicate through text messages only and acting like he’s doing us a favor. He’s not respectful of our time and wants to schedule things any time . We’re busy professionals in our house , and the repairs need to be accommodating our schedule not the other way around. If I knew I have to go through this nightmare I would not buy a Lennar house. ... More

The sales process went well. Good communication etc. on the other hand, Lennar support after closure is terrible. They do not promptly respond to issues nor take accountability of damages that you observe when you start living the house. I am still waiting for responses to several service requests. My impression is that they do not want to fix the issues.

Dealing with Lennar for the past couple months has been nothing short of pure misery a complete disappointment. You open a warranty request and they keep you ignoring you. Multiples times I'm been trying to hold the warranty service from my community and not luck.

I am def going to be writing a review. To news channel 8, Facebook , Instagram , Twitter. I am shocked at what my house looks like. There is not one piece of molding in any room that is clean and hole paint streak free. Not one. Two doors in house don’t close. Which they were told at walk through never fixed. Holes in both showers in tile. I am saddened that I spent this much money for a place that the inside is literally embarrassing. I have pics which I will be sending you. I will also be sending to social media as I can already tell I am not going to get this stuff fixed. The blue tape during walk through was ignored. Heck some blue tape is still there and was painted over. Very sad. Many people warned me about Lennar. But we ignored it. Totally full of regrets. Seen on the neighborhood Facebook they all say they had same. Something needs to be done. ... More

Love my townhouse. However I am almost 2 weeks moved in and my sons room and his bathroom have no power. Had to send in a request and it could be weeks before someone comes to fix it.

Overall process was great. There some hiccups towards closing with Lennar's lender, stuff that could have been avoided if the documents we provided were processed earlier, instead of the week before closing.

They moved the day to close so we had to pay for another night of keeping our stuff on the truck and had to pay another $300 for a hotel. The floors are very uneven and one of our trees in the back is not straight. Phil was great!

Thank you for the hardwork getting me into my forever home.

The sales representative was excellent. He always immediate addressed our concerns. I did find the closing process quite confusing. New information can being forwarded to my email without explanation. seemed to be a very confusing process with lack of overall direction.

This is my second Lennar purchase. The actual home buying experience was Rocki, and there was turnover in the personnel that I worked with that complicated the situation. Ultimately, we were able to resolve all of the hiccups and closed. The folks at Lennar Title were very pleasant and responsive. The Lennar mortgage team was more hit and miss. I did not feel that the homebuyer orientation covered everything that it should have, but I’m happily settling in. And generally pleased with the purchase.

All in all our experience was not too bad was very disappointed that the sales person did not tell us of another property same model that was available because she didn’t think we’d want to be on a corner lot. I only found out because I looked at the on line map on the availability and noticed that there was a corner unit available for less than what we were going to pay!

We bought because of the area and pricing , realtor was 5 stars all around and still is, even after we bought he has helped in so many ways. I definitely recommend Aaron 100%. As for the Loan officer , was a terrible experience after the 1st interaction. She would never answer texts, emails or phone calls till she needed something from you. Was very negative that you would be approved although my income was double what was needed. I suggested if you do get assigned to NINA to run the other way. lol. Or ask for someone else. But the home is great , used some cheap materials and we had to do a few upgrades and adjustments to make it better. Wish the WiFi was able to hardwired in better places than kitchen and living room. Cu my offices can’t be hardwired since they are downstairs. Electrical is the bare minimum. So eventually you will have to upgrade. Master bathroom we had to upgrade because floor was very slippery and 3 different neighbors agreed. They said double pane windows but they are not. We have made about 5 warranty calls. The HOA is not good at returning emails or calls either till they are ready to talk to you. The response time is a snails pace. Otherwise great neighbors. The gym is terrin as well. ... More

Thomas in the office in lake Thomas, Tampa is great.

Very hard a times to get responses to our questions. Being in central time zone we would get information so late in day we couldn’t get things sorted out before people were gone. Not knowing whom to contact at times it seemed like we were directed to a lot of different people that we hadn’t really talked to. Easier to deal with 1-2 individuals for us.

The worst part of our buying experience was the mortgage approval process. I will never submit to that again. The house was already completed, so we just had walk-through and punch list issues. We like the house so far, but follow-up is the Achilles heel of most builders.

Mostly good Front door does not close easily Have to pull hard to close and engage dead bolt. Trouble with all the window locks engaging to lock windows No pre-plumbing done to make water softener/filter easy to install Too many people involved between sale and move in. Would be nice to have one contact. Lennar track not very user friendly

Employees were polite, but communication was subpar. In addition, workmanship quality was not top notch.