Lennar Reviews in Tampa St. Petersburg, FL

My loan processor Robin was trash. She asked for documents repeatedly after I would submit them to her and to the portal every 2 weeks. Don't believe anything the sales guy says especially when I comes to warranty, tiles popping up are not part of the warranty even though he said Lennar wants the homeowner to wait one year to see the issue once it settles. Home warranty is one year. Warranty reps are tough guys.....through text messages. Will never buy or recommend Lennar.

Do not close on your home until everything on your punch list is completed. Hire a home inspector. We have had roof leaks, electrical issues with entire rooms, cabinets not completed (we are looking at months before this is done). We have entire doors that needed rehung, tile needed to be replaced and properly installed. We've had one of our bathrooms plumbing completely installed incorrectly. (COLD was HOT and HOT was COLD). When friends and family ask me about Lennar homes, I stir them away. I've bought several homes and never had these many issues with a new home. I bought a 20-year-old home that did not have issues like this. Do not let them tell you when they are selling you the home that it's just like the model. Ours is missing light fixtures, and the lanai was not screened in just to name a few. When I asked our sales representative, they stated they never told us that it was going to be just like the model, and they work for Lennar and not us. I've talked to a few other neighbors with same issues. I've read many other reviews and now know I'm not the only one having issues like this. It's disgusting behavior. ... More

Communication through the building process could have been better

Was really excited to buy my first home and everything seemed great at the beginning. That was about the only good experience. From the buying experience, to the build, to the close, everything was a nightmare and I would never recommend Lennar to my worst enemy. The title office called me as I was on the way to close telling me I owed more money, literally as I was driving there after being told multiple times I owed nothing more. "Glitch" in their system was the excuse. The house was unfinished when I moved in, and is still unfinished. Almost all of my kitchen cabinets are broken or missing, cracks in tiles, bathroom cabinets broken, showers unfinished, granite countertops not sealed, cheaped out on a bunch of materials that most of the neighborhood got but I didn't, because they "ran out of material" to do my garage floor, cabinet handles, brick wall outside, etc. The construction manager Travis literally told me he was going to fight me if he saw me outside of work because I told them they were doing a bad job after being patient for months and understanding all of their push backs and excuses for not getting the job done. The list goes on but this is just the stuff off the top of my head after being in the home for two months. Again, get as far away from this builder as you can. They hide behind their contracts and take ZERO pride in their work/customer service because they know there is nothing you can do to them after you sign your life away and give them the down payment. RUN. RUN. RUN. ... More

Let me start off by saying that this is a wonderful community and I’m very happy that I moved here despite the construction issues. The other residents make it the wonderful community. My home sat with no progress being done for much of 2022. It wasn’t until the final month that they hurriedly slapped it together. It shows! I am a disabled veteran and have felt totally overwhelmed with all that needs to be done but I will make sure that Lennar fixes all of the issues with my home. As I type this, tiles are being replaced in my living room. The place basically needs to be repainted, I still need beat up doors replaced And other doors repaired. ... More

Once the down payment went through so did the fast response to issues. Closed early to help them out and immediately regretted that because there were issues with filthy grout on brand new tile floors throughout the home. Painters and cleaners not good in my opinion. I’m not moved in yet but will be soon and hope everything has been taken care of… we shall see. Oh and the garage and lanai and front walkway has many cracks that they say is ok not sure about the driveway yet. Overall I wouldn’t have bought my home because every step of the way was constant phone calls, texts with a real bad lack of response time if at all. I’m sure I’ll find lots more when I move in next week ... More

Despite the short time that we have been living in this new property, some inconveniences have arisen, some already occurred before occupying the residence and others after, the concern on the part of the builder to solve them has been acceptable, although I believe unnecessary delays have occurred that sometimes affect credibility, we understand that working together with third parties is sometimes complicated, so that should be improved, as you wish, thanks

Not a good experience with the Townhome bought. No Responsiveness from Construction Manager and Comparatively(2016 was a Lennar customer) quality is not good. Very bad experience this time with Lennar and its crew(Construction Manager/Sales consultant) very poor responsiveness and responsibility. Poor quality of construction. Several issues pending to be addressed post closing and negligence from Lennar in not fixing them. Would not like to get into nitty gritty but very very bad experience.

The initial walk through was a disaster. Scheduling was received from Lennar and the salesman. After waiting close to an hour the sales office was contacted and someone came and said it wasn't on their schedule and they didn't have time. It was rescheduled and all the problems were not listed. Receiving the C/O was a couple weeks experience. It is very difficult to find who to contact for problems: for example. frost killed bushes in a villa's yard. The layout is nice, but getting attention to the problems is difficult. I still can't get the construction mess off the floors. The major problems are being addressed after a month. ... More

My new home was delivered unfinished. No follow-up on when things will get fixed. To name a few issues of MANY, my kitchen is unfinished, closet doors were not painted correctly, all doors are damaged, concrete floors in porch and patio are ruined, and after closing, we found out there is no infrastructure for the internet (we live in a "connected ultra wifi community."

Many issues with the home noted at or soon after move-in. Despite promises, some remain unresolved. Both warranty rep and construction manager do not responbd when contacted for assistance

The home is beautiful but the amount of punch list items that we had at closing were unacceptable. From poor workmanship and a filthy home to unfinished kitchen cabinets, we have worked way to hard on getting our home right. And btw-it's still not. As hard as home warranty team tries to service us, the list is so overwhelming that they are swamped.

Buying the home is the easy process, but once you are getting ready to close it's a rush rush process. You go through your walkthrough and point out items that need to be fixed prior to closing. You get to your final walkthrough and home isn't ready, but you are promised that by the time of closing all will be taken care of, NOT TRUE. You move in and repairs are promised, you are bounced around from one person to another to get no where, and you are inconvenienced by the mess and the delays. 1.5 month in the home and repairs are still not complete.

Horrible experience, will not recommend anyone to buy a Lennar home. Pressure their client’s to close on homes that are not finished and getting them to do any repairs is a hassle.

I really like the floor plan (Splendor) but did not get the elevation I wanted (really wanted a front porch). The premium lot is awesome, over looking the conservation area to the west (great sunsets). Sales personnel was good to work with and the construction of the house is very good. The closing was very efficient and the walk thru process was also efficient. Training and description of the technology in the house was very poor (I'm still learning about the technical items available in the house). When I closed I signed off on a list of items not complete or not completed properly. It's now January 2023 and not all the items have been addressed. I do understand that it was Lennar's end of fiscal year and also the holiday's but they could be a bit more efficient on getting these items complete. ... More

Sales lady wasn’t ethical. Charges were not disclosed upfront. The townhome wasn’t ready at the closing. Struggling to get the paint issues resolved after 2 months of closing. Poor workmanship

The home itself is a decent starter home. However, there was lack of communication throughout the entire building process as well as promises for things that were not kept. Plans changed without relaying of information. We still are having difficulty with communication and the houses was “completed” 10/31/2022.

The experience was okay. Alot of frustration with lack of communication between the different moving pieces. We would see an issue and ask about it and the response was always, the inspections will show it and fix it... but they were never fixed. Now we have been living there a month and have submitted several requests to have things fixed under the warranty. We have had more no show appointments then actual people there to fix the problems.

My experience with Lennar has been a blessing and I am amazed on how the process was almost effortless and very efficient. Yuki and Jennifer the loan officer was very nice and responded promptly to my emails and calls. I, for sure don't have buyers remorse.

I have owned several homes in my lifetime. Some new builds and some resales. NEVER have had such a terrible experience as with this home. When I wasn’t being ignored; I was being lied to. I have done my best to patiently work through the Lennar process but at this point I am all out of nice.

I like the manage , he solve all problem quick and fair

Very disappointed with Lennar. Everything in the house looks like low quality. The walls are paper thin. You can hear everything. Doors are extremely light weight. Only one internet port in the whole house. Sprinklers don’t work from day 1. When asked was told its not covered under warranty.

My new house is a bundle of issues. Starting from the exterior to the the interior of the bathrooms every part of the issue had bunch of issues. There were so many bulges and dips in the every room whereever there is carpet. The issue was raised before closing and is not fixed yet. The carpet and the padding inside the carpet are so cheap. Beneath the carpet we found trash, the people who did that didn’t even care to vacuum the area before installing the carpet. The padding was not bound together which keeps moving when you walk, creating gaps. The framing is not flat. Every room has ups and dips. The carpet is not tucked well at the edges. The carpet in the model house is definitely twice as thick as ours. The exterior paint looks like it was not done by professionals. There is overage and gaps between the wood trims. The balcony floor has ups and dips which retains water after rain. There is a bulge in the dry wall of the master bed room. Faucets are cheap and each of them have different pressure levels. Landscaping looks like it was rushed.recessed lights in the loft area are put in at irregular places, and the list goes on. ... More

This is my 2nd & last Lennar home purchase. The quality of the workmanship was beyond horrible this time around and this home cost was $90k more than the 1st one. I've lived in apartments where the attention to the builders detail way surpassed the work of Lennar & their Trades. They do not care about attention to detail. The communication at Lennar Title is also horrible. My Realtor and I had to reach out numerous times to get a closing date and time. On closing day workers were still working on my home. This overall experience was totally unacceptable. Thankfully I had a great construction manager who was willing to go above and beyond to try and make this experience right. ... More

In the beginning we had a few hiccups but everyone was available and supportive; however the bad experience started on the first day of the walk/ through when I was told it had to be done on a particular day and many things were not completed in the home. Since that day it has been an unpleasant experience. I finally realized no one cares once you’ve signed on the dotted line.