Lennar Reviews in Tampa St. Petersburg, FL

I am not a happy Lennar Customer! Too many issues to list here. It's exhausting. Poor communication, paid way too much for the quality of the home--materials, appliances, workmanship, quality or lack thereof, slapdash finishes, severely poor responsiveness, lack of integrity and more. All of this wears you down and leaves you angry and stuck.

Home buying experience was ok. Our Mortgage Loan officer was Amazing and our job site Superintendent is amazing. However, the quality of this homes is cheap and with no taste at all. Materials are cheap, kitchen Granite is ugly, Master Shower is cheap and you don't get to choose any other details or make any changes to your own home. Appliances are cheap too. So you are paying $401K for $100K value home. Very sad!

The builder does not have any kind of quality controls. One month after closing, we have experienced all kinds of plumbing and electrical issues, not to mention so many items not fixed since closing. The house is in a really bad shape, e.g. cracked window/bathtub/grout etc. considering the price tag. The service request is submitted through an online system. Once submitted, you will need to wait to schedule a remote discussion with a representative, who will then transfer the ticket, each step could take several days to weeks.

Hi, This is my third lennar home, but my experience of buying of third lennar home was really bad that I would never buy another home from lennar. I had primary home and investment home from lennar prior to this...they were forcing me to close home with open drywalls and lot of work pending. Can you imagine closing home and some attorney coming to your home on Saturday evening 9PM to close home ? They forced me to do this although still pending items. They said If I dont close it today I will lose my 10% security deposit and my interest rate will go up even my rate lock doesn't expire another 1 month. They said Will address all the pending issues next week but It has been almost 7 weeks and no one responds it. Even when I raise warranty ticket 1 week ago still no response. Lennar was never like this before, otherwise I wouldnt buy my third home with them. But I am done with them. Its nightmare as a lennar customer now...never seen anything like this. If they continue to treat their customers like this and think get away they are making huge mistake. This could be the beginning the end of largest home builder. I hope management sees these issues and fix them before its too late. Again this is not just my experience so many people in that neighborhood complained the same thing. So you get the idea. If you are first time home buyer I would remove lennar home from your shopping list no matter how attractive their incentives and sale price compared to other builders. This is not the quality and home buying experience you want as a first time home buyer. Thank you, ... More

Well, the first week of living in the house, a lot of nails on the rug that my wife got cut on her feet. Another issue is where you put the towels broke off and most of them are loose. I try contact the person in charge of the warranty, but never got back to me. I’m missing a screen on my second floor. They never got back to me again about it there’s a lot of minor issue, but no one has got back to me

Lennar is the BEST at it!

I have been waiting for them to fix things for over a month now. My yard continues to flood they left a tree up in the back yard that is touching my house we paid for a premium lot and did not receive that. We are unable to even use our backyard due to the water rhe back yard retains. I am not gonna eat these cost for a 400k plus home. The home was rushed and there were many issues not tended to. Lennar knew the yard flooded Jamar said I may need French drains. Which tells me lennar knows about the flooding issue. As a first time home owner i wish I never dealt with lennar at this point. Nothing but a headache. ... More

This is by far the worst new home experience ever, due to the fact that the home was poorly done and rush with missing cabinets in which I have to wait until Feb to get finished, poor and sloppy job on the interior painting in which half of the wall were not even touch and had to paint myself. For this to be a new home felt like a fixer upper, Felt sorry for the new construction manager in which no fault of his own was very helpful and tried to fix many of the problems in which I was not the only one. I totally blame Lennar for rushing and allowing the sloppiness that took place for an over priced TH, very disappointed because my last Lennar home was perfect wish I would of kept that one ... More

Don’t buy here! My home was not cleaned and there were 19 items that needed to be repaired or were issues. The light over my shower was missing. There was a light switch but no light. The place was dirty. Contractor work was sloppy , paint spills, door sills, missing bolts in cabinet, no sill on granite countertops, I’ve had houses built before in Maryland, but I’ve never experienced anything like this before. They rushed to get the houses up too fast and did not pay attention to detail. I love this model, I just wish the construction was better.

Bad quality materials. Not value the money.

We had a wonderful sales, mortgage and title experience with Lennar. But once we moved in there are sooooo many issues inside of our house. EX: Dishwasher broke after 3 days and we've been moved in now 2 months and still not addressed. Tile has spots on it throughout the entire house, pavers are pulling away from front porch and I could go on and on. Tried to contact their customer support person for our community and doesn't return calls without calling their manager but still NO issues resolved. Communication goes such a long way - even if it's going to take awhile, I want to know someone is listening and cares that we are new homeowners with them. I never had a brand new home before and honestly expected to have everything be perfect. What a complete disappointment in follow up. But we do love our new home! ... More

I went in to this experience with Lennar with an open mind even though I read many bad reviews. In the beginning it was good and everything was progressing nicely. Then it hit dates changed multiple times which led to us being homeless for some time. Then we finally closed and it was evident that there was no detail to attention but we were promised it would be taken care quickly. Now two months in and I believe I have set the record for warranty ticket which the majority of them are not resolved. In short I will never but another Lennar home if I have a choice.

Quality of workmanship and materials are very poor. After an initial evaluation of the home, issues were notified ahead of time. The builder manager agreed to solve the issues and by surprise, the manager changed the mind and didn’t complete any updates as requested. After spending several thousands, I had to close with many defects in the home. Lennar didn’t complete the initial walkthrough issues identified and after two months of the closing, they haven’t fixed all issues. Also, more issues have been identified with several tiles issues (hallow tiles/different shades through the home and now Lennar can’t find the right tiles to fix the issues. ... More

The appliances could have been better. The dishwasher was billed as stainless steel but is plastic inside. I had to deal with problems like cracked tiles that were grouted in even tho cracked, a dead tree in front and setting up the security by myself. Spectrum was the worst. After 3 appointments a troubleshooter was sent and all was done.

Very poor quality Lot of missing things during the final walk issues are getting fixed only after so many follow ups Promising that everything will be resolved before final walk. But there were lots of missing and left overs during my closing time. I was in a worst mood when closing the house.

Lennar only cares about closings. Our house was not even close to being ready to close, but Lennar insisted that it was going to close. It took three weeks after closing before the house was clean enough to occupy. Paint, drywall compound and grout were all over the tile. Paint and stains were in the carpet. Installer cut lines and marks were and still are in the tile. Gas was not turned on for the dryer; hot water was not connected to the dish washer. The overall filth in the house was just unbelievable. Very poor drywall and painting work. If not for the cooperation of Wllma, our construction manager, this review would be much lower. Wilma took over in the middle of the construction when many of the problems were already present. Lennar prides itself on many of its features but whoever heard of a house with no drawers in the bathroom vanities. The list of issues are really too numerous to detail. ... More

We are happy after two months to be settled in our house - we love it and the issues we had have been addressed and new builds always have minor things to take care of.

What a nightmare, not recommend. Cheap quality & overpriced. Terrible workmanship

House was left dirty. Dirt was left behind the washer cannot see. Dust on the window shelves Garage was dirty The edge was broken I have never seen this in any home I bought I bought 3 new homes in Chicago Never like this this was the worst experience

Washing machine when on the spin cycle bangs the side The Dishwasher started smoking on the first use. The floors in the master bedroom squeaks very loudly as if it’s an old house. Paint on the carpet and tiles was told they be back to clean up. Of course no one came.

It was hassle for to close my house plus finishing wasnt done properly. Last moment my closing docs was messed up and i opened tickets to fix issues.

At the time of the initial walk thru, there was no electricity, therefore we could not properly inspect the home. There were many issues with this home, that simply is unsatisfactory for the price we paid. We are still in repair mode and to be honest, I don't wish to enter ticket after ticket for items that should have never existed in the first place.

I don’t even think there’s enough space here for me to tell you guys how horrible the experience was buying a Lennar home from the mortgage people that I am ashamed have access to my Social Security number to the workmanship that I am now living in a home that Hass to be redone. There was paint on the carpet. Things were not done complete walls were crooked. This house is been a nightmare And two months and I’m still waiting to have things done and planned to be fixed because I’m last on the list because I’ve already signed the closing documents.

Everyone from the first contact to the last contact and even after signing has been tremendously helpful and made the home ownership process super easy. Everyone was timely with their response to address concerns and any issues that arise. I'm greatful to have chosen Lennar for this new home journey!

The home has a nice floor plan and amenities. However, several customer care items remain incomplete. Customer Care contact is slow to respond.