Skip main navigation

Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1155 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.3 out of 5 stars in Tampa-St. Petersburg Area

1155 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.3

Quality 3

Trustworthiness 3.2

Value 3.4

Responsiveness 3.1

Lennar in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Needs improvement

  • Lance M.
  • Verified HomeBuyer
  • April 25, 2023
  • Zephyrhills, FL

Response to arising issues is poor, new community information in non-existent and the entire area need to be kept cleaner. The home construction workmanship needs extra attention to details for smaller issues that are important. I have several small home fixes that need done and I’m not getting a timely response for a fix?

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Could have been better

  • Veronica D.
  • Verified HomeBuyer
  • April 25, 2023
  • Riverview, FL

Communication was not the best. The morning of closing, was told we might not get the home due to documents that were needed and not told to us until day of closing. Did not get a lot of information from Lennar rep. Thing that are supposed to get fixed still are not and can’t get ahold of correct person to do so. Will recommend due to beautiful homes but will no recommend due to lack of communication

Total Score 3


Quality 1

Trustworthiness 2

Value 5

Responsiveness 1

poor workmanship

  • Gregoire P.
  • Verified HomeBuyer
  • April 18, 2023
  • Wimauma, FL

good material but very slopy workmanship. Have to schedule. Repair every week floor tiles were installed by a blind worker need I say more.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Home Issues

  • Tony M.
  • Verified HomeBuyer
  • February 21, 2023
  • Sun City Center, FL

The design is great. However, the lack of a thorough inspection by Lennar construction team and/or contractors have masked a lot of obvious issues. HVAC room not sealed properly, gaps in door framing, lumps in carpet, nails sticking out, uneven tiles, to name a few.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Over a dozen repairs required, contacted Nick several times to address..

  • Barry K.
  • Verified HomeBuyer
  • February 08, 2023
  • Wimauma, FL

We closed on home 2 months ago and still require over a Dozen repairs to be addressed and one is security related. Have made numerous requests to have these items repaired. Seems that Lennar is focused on mass production instead of Quality. Overall, we love the neighbor's and facility attributes.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Good home, should have finished before closing

  • Steven S.
  • Verified HomeBuyer
  • January 12, 2023
  • New Port Richey, FL

Lennar makes a great final product… if it ever gets finished. Lennar forced us to move into our house early when there was a list of at least 28 items long incomplete. That includes broken cabinets and glass, holes in walls and electrical problems. We move in a month ago and have maybe brought the list down to 26 items. Lennar sold an unfinished product just so its management can receive bonus. Dirty business. Home once complete I’m sure will be beautiful.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Not what I expected

  • Carlos M.
  • Verified HomeBuyer
  • January 12, 2023
  • Land O' Lakes, FL

Where I can start? Beginning the mortgage process was a nightmare, they always give me a different number than the first time, at the end we agreed in the condition but was not that I expected. Then, the house build, they make me close my house end of November, the house was finish end of December, that’s crazy. The neighborhood is great and the house is beautiful, however the process was a nightmare and they could be better with us.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Problems with the villa

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2023
  • Land O' Lakes, FL

The initial walk through was a disaster. Scheduling was received from Lennar and the salesman. After waiting close to an hour the sales office was contacted and someone came and said it wasn't on their schedule and they didn't have time. It was rescheduled and all the problems were not listed. Receiving the C/O was a couple weeks experience. It is very difficult to find who to contact for problems: for example. frost killed bushes in a villa's yard. The layout is nice, but getting attention to the problems is difficult. I still can't get the construction mess off the floors. The ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Lack of communication and follow through madr the experience frustrating

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2023
  • Wesley Chapel, FL

The experience was okay. Alot of frustration with lack of communication between the different moving pieces. We would see an issue and ask about it and the response was always, the inspections will show it and fix it... but they were never fixed. Now we have been living there a month and have submitted several requests to have things fixed under the warranty. We have had more no show appointments then actual people there to fix the problems.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

I would have go with other builder

  • Yaremi D.
  • Verified HomeBuyer
  • December 22, 2022
  • Zephyrhills, FL

Home buying experience was ok. Our Mortgage Loan officer was Amazing and our job site Superintendent is amazing. However, the quality of this homes is cheap and with no taste at all. Materials are cheap, kitchen Granite is ugly, Master Shower is cheap and you don't get to choose any other details or make any changes to your own home. Appliances are cheap too. So you are paying $401K for $100K value home. Very sad!

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

Rushed Job on Home

  • Amy W.
  • Verified HomeBuyer
  • December 15, 2022
  • Sun City Center, FL

Don’t buy here! My home was not cleaned and there were 19 items that needed to be repaired or were issues. The light over my shower was missing. There was a light switch but no light. The place was dirty. Contractor work was sloppy , paint spills, door sills, missing bolts in cabinet, no sill on granite countertops, I’ve had houses built before in Maryland, but I’ve never experienced anything like this before. They rushed to get the houses up too fast and did not pay attention to detail. I love this model, I just wish the construction was better.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Not a pleasant experience

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2022
  • Wimauma, FL

Lennar only cares about closings. Our house was not even close to being ready to close, but Lennar insisted that it was going to close. It took three weeks after closing before the house was clean enough to occupy. Paint, drywall compound and grout were all over the tile. Paint and stains were in the carpet. Installer cut lines and marks were and still are in the tile. Gas was not turned on for the dryer; hot water was not connected to the dish washer. The overall filth in the house was just unbelievable. Very poor drywall and painting work. If not for the cooperation of Wllma, our ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Ok

  • Danielle G.
  • Verified HomeBuyer
  • November 22, 2022
  • Riverview, FL

Overall quality especially painting/caulking was poor. Everything was done in a rush. Did not have a good experience with our loan officer either. Learn to focus on your clients and not just mass producing homes for the most profit. Everyone on our street got a welcome home sign and balloons and we got nothing. Highly disappointed.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Not good

  • Kristopher V.
  • Verified HomeBuyer
  • November 11, 2022
  • Spring Hill, FL

Moving is really good but the responsiveness and the questions that were answered of the problems in the house after moving in was Lacking any real urgency or willingness to help navigate the issue

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Home Buyer

  • TORONE S.
  • Verified HomeBuyer
  • October 25, 2022
  • Riverview, FL

I expected better quality from Lennar. Totally surprised at the finish product. Enough said!

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 3

Lennar experience

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2022
  • Wimauma, FL

The sales person was very good at selling/pushing the place. But I was not pleased at the amount of dishonesty that occurred during the entire process. From being dishonest about when closing would be, I to nobody showing up at my walk-through, to the change in my loan, type at the end of the process, All the way to several warranty items that have still not been completed. I.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Poor workmanship

  • Krystal D.
  • Verified HomeBuyer
  • September 20, 2022
  • Wesley Chapel, FL

Lennar specializes in poor workmanships. They do the bare minimum. which is very disappointed.. They should invest in better subcontractors.

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Rush, rush,rush

  • John D.
  • Verified HomeBuyer
  • September 13, 2022
  • New Port Richey, FL

In my opinion, lennar rushes through walk through and there is a lack of supervision while the house is being built. A house should only be allowed to be sold if perfect. Total lack of crafmanship....

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - My experience with sales was okay, Robin.

  • David C.
  • Verified HomeBuyer
  • August 23, 2022
  • San Antonio, FL

My experience with sales was okay, Robin. The construction manager had promise to fix my problems at closing , still waiting .

Total Score 3


Quality 2

Trustworthiness 3

Value 5

Responsiveness 1

Overall we are happy

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2022
  • Plant City, FL

We like our home a lot but somethings were done poorly, We had a broken cabinet when we moved in and called customer service someone said they would come fix it but never did and frankly we shouldn't have anything broken in a brand new home. We had a few other hiccups but overall we like our home and our community.

Lennar responded:
Hi, we appreciate your review. We are sorry to hear about your broken cabinet and lack of follow up. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lower your expectations

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2022
  • San Antonio, FL

Painting was terrible on the doors. Drips everywhere. Paint overspray on fixtures, paint on every hinge. Excess caulk around entire floor. Still fixing issues.

Lennar responded:
Hello and thank you for this detailed review. We are sorry to hear about your doors. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 2

Easy buying process but very poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • Land O' Lakes, FL

Buying home from Lennar was easy but the quality of workmanship is not good. Had to go through Warrenty to get many things fixed. Very poor carpenter work, lose cabinets, door which doesn’t latch. Electric work also not great many switches were not fitted properly. Horrible pain job and even after getting the re paint the entire house is not looks patchy lol. I would never buy anything from Lennar.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Not the Worst

  • Jefferson O.
  • Verified HomeBuyer
  • July 19, 2022
  • Plant City, FL

Overall it was an okay experience. Unfortunately the excitement that comes with buying a home for the first time was deflated a bit when arrived to our home. It was painfully clear that sub-contractors were not held to any sort of standard resulting very poor craftsmanship. QA/QC was not conducted to standard by Lennar’s construction manager. Interior paint barely qualifies as single coat, tiles uneven, large portion of kitchen and bathroom floors were not caulked, nails left protruding through cement in garage, gaps in drywall in utility room, sprinkler system barely covered by dirt in ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Cracking on curb

  • Emigdio P.
  • Verified HomeBuyer
  • June 20, 2022
  • Ruskin, FL

I have over one month trying to fix cracked curbing in front of house. Watched as other homes still being built had their issues fixed while my request go ignored only because our home was already turned in to us. I have videos and pictures and will contact news outlets if necessary over this workmanship and lack of service.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Average

  • Max S.
  • Verified HomeBuyer
  • May 31, 2022
  • Ruskin, FL

Overall it was a below average buying experience with a few bright spots (personnel) alone the way. Home was delayed four months and quality was subpar. Upon completion, it seems lennar took many shortcuts on these homes. They didn’t provide basics for homes such as doorbells, lights in the front of the house and basic countertops. This is our second lennar home and our first was way better at a much lower price point. This will probably be our last.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3