Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1404 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Overall we are happy
- Anonymous
- Verified HomeBuyer
- August 18, 2022
- Plant City, FL
We like our home a lot but somethings were done poorly, We had a broken cabinet when we moved in and called customer service someone said they would come fix it but never did and frankly we shouldn't have anything broken in a brand new home. We had a few other hiccups but overall we like our home and our community.
Lennar responded:
Hi, we appreciate your review. We are sorry to hear about your broken cabinet and lack of follow up. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lower your expectations
- Anonymous
- Verified HomeBuyer
- August 17, 2022
- San Antonio, FL
Painting was terrible on the doors. Drips everywhere. Paint overspray on fixtures, paint on every hinge. Excess caulk around entire floor. Still fixing issues.
Lennar responded:
Hello and thank you for this detailed review. We are sorry to hear about your doors. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 2
Lennar - THE ENTIRE PROCESS WAS OK .
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Wesley Chapel, FL
THE ENTIRE PROCESS WAS OK .
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Slow down and think quality over profit
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- San Antonio, FL
Used cheap materials, and it shows. Why no gutters? Think where the water goes when it rains, and it rains a lot in florida. Appliances are cheap, who buys a side by side fridge? The walk thru with a Lennar guy made me feel like I was complaining when all I wanted was a good home, I think I deserve that for $350,000.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Very Poor home buying experience
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Wesley Chapel, FL
I had a very very unhappy home buying experience with Lennar. Starting from the sales to finance to home construction, ar every step, the whole experience was very unpleasant and compromising. The quality of the construction was suboptimal and there are multiple visible flaws that were not corrected even after they were reported in the inspections. The new home walkthru and final inspection process was so painful with so many open issues and construction manager was not ready to fix. To make the matters worse, I was promised some fixes which I had to follow-up multiple times. The way my home ...
Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your experience purchasing your new home as well as the quality issues you mention. If there are any items that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Still angry with the delays
- Michele K.
- Verified HomeBuyer
- August 16, 2022
- Lutz, FL
My interest in Mar 2022 was at 3.75 but because of the three month delay (delayed twice Mar and again May) my interest rate went up to 5.75. Yep still angry
Lennar responded:
Hi Michele, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Easy buying process but very poor workmanship
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Land O' Lakes, FL
Buying home from Lennar was easy but the quality of workmanship is not good. Had to go through Warrenty to get many things fixed. Very poor carpenter work, lose cabinets, door which doesn’t latch. Electric work also not great many switches were not fitted properly. Horrible pain job and even after getting the re paint the entire house is not looks patchy lol. I would never buy anything from Lennar.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - I love my home.
- Kathryn M.
- Verified HomeBuyer
- August 16, 2022
- Wimauma, FL
I love my home. I love how quickly things get done when you have an issue. Everyone just wants to help and make your experience a good easy happy one. This is my 4th new construction home and I never experienced my AC being used or my toilets being used before i moved in. I believe in preventing issues not having to fix things, and things like tubs not being protected during tile work filling the tub with debris and expecting the tub to come out un damaged is ridiculous. Allowing all the debris to go down the sewer lines and into the air ducts....... All in all everyone works real hard to ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - This was one of the worst experiences I have ever had.
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Ruskin, FL
This was one of the worst experiences I have ever had. Lennar cares only about profits and quality of work, nor customer services/experience. Stay away from Lennar they are a rip-off.
Lennar responded:
Hi, thank you for your review, and are sorry to hear about your experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very Little Communication and Poor Workmanship
- Sherry M.
- Verified HomeBuyer
- August 16, 2022
- Ruskin, FL
They slap up homes so quickly that the workmanship is that of a high school kid in a building and trades class. The appliances appear to be all scratch and dent. The warranty repairs take forever and promises are made and not followed up on. Overall, I would not recommend Lennar to anyone. I thought Pulte was bad!
Lennar responded:
Hi, thank you for your review. We are sorry for any issues you have experienced with the quality of your home and customer care assistance. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
My best decision
- Kranthi G.
- Verified HomeBuyer
- August 16, 2022
- Lutz, FL
Overall a very great experience for me to be part of Cypress Ranch community. Love this location, because of nature preserve & easy accessible to stores, restaurants, schools and many more.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 2
Lennar Builder Review
- Anonymous
- Verified HomeBuyer
- August 09, 2022
- Sun City Center, FL
Lennar Held True to their word. My Lennar Construction Manager and the Home Consultant that worked independently of Lennar but with Lennar was excellent. Always responsive. Closed on exact date as promised. Home Consultant was excellent in helping me with locking in P&S agreement/Contract/wiring initial earnest deposit. Home Consultant was great in handling all sorts of questions I had and going way beyond the call of duty in helping me with my new build before it was ready for occupancy. Lennar Construction Management was also unbelievable in answering or returning my calls ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - This is my first ever home .
- Miles B.
- Verified HomeBuyer
- August 09, 2022
- Land O' Lakes, FL
This is my first ever home . My overall experience has been good . Looking forward to what’s to come in the future.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Wonderful first home buying experience
- Srinivas K.
- Verified HomeBuyer
- August 03, 2022
- Land O' Lakes, FL
I am first home buyer with no knowledge of procedures or process. With Lennar,its simple, easy and transparent. My home consultant Aaron walked me through all phases of construction, right from signing to move-in. I am pleased with the quality and materials. The customer care is very responsive till the issues get closed. I am very happy with my choice of Lennar as "Everything is Included".
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible response
- Elvera K.
- Verified HomeBuyer
- August 03, 2022
- Ruskin, FL
Purchased house was told I would get touch up paint, never received! Three boxes to replacement tiles, was told to text Nolan did on several occasions never received. Doors painted with semi gloss, touched up with flat paint. We have paint on carpets in bedrooms Just horrible
Lennar responded:
Good afternoon Elvera, thank you for your review, we appreciate your feedback. Please do not hesitate to contact us at corporatecustomercare@lennar.com if there are any items you need us to follow up with the local team. - Lennar Customer Care Team
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
Experience was ok
- Sandeep B.
- Verified HomeBuyer
- August 02, 2022
- Ruskin, FL
It was ok, not a exceptional one
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - When we moved in there were 15 pages of items to be done in the
- Anonymous
- Verified HomeBuyer
- August 02, 2022
- San Antonio, FL
When we moved in there were 15 pages of items to be done in the home whether they be paint or touchups or wall issue or lights. I wish we would’ve had someone review the home before the first walk-through that would’ve saved not only on pages but on things to be done that were left before closing which usually is about five days approximately from the walk-through. Even though we are in a different time where everybody doesn’t come on time I would’ve appreciated a walk-through before my closing that had less pages of things to do . I am still dealing with some issues the response for some of ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Ali and Christi
- Todd A.
- Verified HomeBuyer
- August 02, 2022
- San Antonio, FL
Ali, our sales consultant was very professional as were our mortgage and title representatives However, our pre close and post close walk throughs were apparently a waste of time. We closed over 6 weeks ago and still have simple paint and electrical issues that have not been addressed and our backyard is so poorly graded that we can’t use it because it is soggy and muddy.
Lennar responded:
Hello Todd, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above regarding our follow-up on outstanding issues. If there is anything we can do to help you going forward, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - The experience is real bad,first the sales person woman was rude
- Bitan A.
- Verified HomeBuyer
- July 28, 2022
- Ruskin, FL
The experience is real bad,first the sales person woman was rude ,after complaining to her supervisor it became good. The loan officer lady Rachel Davies is real pain and very rude. After closing the house we observed multiple issues.including door and cabinet needs to be replaced and it is almost 45 days still the doors and cabinets not replaced. Over all it is a very bad experience with Lennar.
Lennar responded:
Hello Bitan,
Thank you for writing this review. We appreciate your feedback. We want to apologize for the frustrations you have experienced both in the sales process as well as a new homeowner. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Great price shaky experience
- Luis G.
- Verified HomeBuyer
- July 26, 2022
- Land O' Lakes, FL
Lennar offer great price but lack in quality
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Lennar - With Lennar it's so fast and quick turnaround time when it comes
- Sundarabalan G.
- Verified HomeBuyer
- July 26, 2022
- Riverview, FL
With Lennar it's so fast and quick turnaround time when it comes to building a new home. I loved it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not the Worst
- Jefferson O.
- Verified HomeBuyer
- July 19, 2022
- Plant City, FL
Overall it was an okay experience. Unfortunately the excitement that comes with buying a home for the first time was deflated a bit when arrived to our home. It was painfully clear that sub-contractors were not held to any sort of standard resulting very poor craftsmanship. QA/QC was not conducted to standard by Lennar’s construction manager. Interior paint barely qualifies as single coat, tiles uneven, large portion of kitchen and bathroom floors were not caulked, nails left protruding through cement in garage, gaps in drywall in utility room, sprinkler system barely covered by dirt in ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - I would like to have gotten the same quality of workmanship that
- Judith R.
- Verified HomeBuyer
- July 19, 2022
- San Antonio, FL
I would like to have gotten the same quality of workmanship that was in the model home. I'm sorry to say that didn't happen and even though they made many many promises to make things right, I know that it won't happen. They only make money by building new homes, not by fixing their mistakes. It makes me sad to know that the quality is not getting any better and they really don't care.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
Good builder but poor carpentry!
- Anonymous
- Verified HomeBuyer
- July 19, 2022
- Tampa, FL
I had a great expectations based on the previous reviews from the homebuyers, team and support was great but the carpentry was no where near the expectation, hope they change the carpenter or ask the team to improve the work and get the things done perfectly rather than going with a workaround fixes. There are a lot of places where we can't see unless if we bend, those are the places where they wantedly skip the work or if it is done, that is just a work around! I have raised a lot of carpentry request post moving in, its been more than a month, there are no fixes applied yet!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Overall Experience is Great
- Rohit A.
- Verified HomeBuyer
- July 19, 2022
- Land O' Lakes, FL
I’m loving the new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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