Lennar Reviews in Tampa St. Petersburg, FL

communication with builder back and forth is very smooth and friendly

We would have appreciated having choices with the granite and flooring. The painting on the walls and trim were quite sloppy. After all that said, we love our villa with the changes we made. We got a great price and are enjoying the neighborhood.

TERRIBLE COMMUNICATION !WE WERE NOT INFORMED ABOUT A DELAY ON OUR HOME BEING BUILT UNTIL WE MADE LENNAR AWARE THAT OUR HOUSE WAS RUNNING MONTHS BEHIND.... WE CLOSED 2 MONTHS AFTER THEIR "WORST CASE SCENARIO DATE". THEY HAVE TOO MANY PEOPLE INVOLVED AND THEY DO NOT COMMUNICATE WELL WITH EACH OTHER OR THE CONSUMER... MAIN PROBLEM IS ETTA , HE A SALESMAN AT LENNAR AND TELLS EVERYONE THAT LENNAR STANDS BEHIND WHAT THEY DO, BUT THATS NOT THE CASE... THEY HAVE SCREENED IN PORCH AS A STANDARD FEATURE ON ALL OF THEIR HOMES IN WILLOW SQUARE. ETTA TOLD US THEY DID NOT INCLUDE IT IN OUR ORDER AND THAT THEY WILL NOT INSTALL IT, EVENTHOUGH THEY HAVE INSTALLED EVERYONE ELSES IN OUR NEIGHBORHOOD, AND SAID WE COULD FIND SOMEONE TO INSTALL IT FOR AN ADDITIONAL $1500.00 TO 2,000.00 DOLLARS. WE GO TO OUR CLOSING AND WAITED 3 HOURS TO GO HOME HEARTBROKEN AND CONFUSED. ETTA WOULD NOT ANSWER HIS PHONE WHILE WE WERE WAITING, AND WHEN HE FINALLY DID - 3 HRS WAITING AT THEIR OFFICE - HE SAYS THE COUNTY DID NOT SIGN OFF ON A FORM.... AND NO APOLOGY , OK ATLEAST TELL US INSTEAD OF HAVING US TAKE OFF WORK FOR NOTHING! AFTER WE CLOSED AND MOVED THEY FAILED TO INSTALL SEVERAL THINGS AND REQUESTED TO SPEAK TO A SUPERVISOR ONLY TO GET AN ANSWER FROM ETTA SAYING THERES NO USE, I HAVE ALREADY ASKED THE MANAGER , AND THAT I WOULD NOT BE ABLE TO SPEAK TO THE MANAGER... THEY ALSO RAISED THE PRICE DUE TO " MARKET CONDIITIONS" AND TRIED TO PLAY A GAME OF BIDDING WARS EVEN THOUGH THERE WERE NO OTHER BUYERS BIDDING, THEY JUST SAID THIS IS THE NEW PRICE - 30K HIGHER THAN ADVERTISED. SO IN SHORT THEY DO NOT MAKE ANY GOODWILL TO MAKE THE CUSTOMER HAPPY, AND TELL THE CONSUMER WHAT THEY WANT TO HEAR! ... More

They said the the repairs would be done 5 days after closing now I have been my home for 7 weeks and still no work has been done word to new buyers don't sign at closing until the home is done

Love walking in my house. The view outside my glass sliding door is enchanting. I see water. Trees, and sometimes birds.

We had a leak in the plumbing in the slab of the guest bath and foyer the first week we moved in. Two months later, I am still waiting to have my guest bath put back together and the punch list of issues and missing items taken care of.

Forced into closing before house was completed or move in ready, over 1 month in and still having basic items needing completed or fixed. Poor craftsmanship on several items. Floor not level, sinks not mounted to wall, held up with only caulk, cabinets and drawers not completed, exterior and interior paint not completed or patchy, terrible cement sealing in garage. Stucco work is patchy

My salesperson was very friendly and responsive. The communication as an out of state buyer was sufficient, but once she handed us off to the warranty people it’s all been downhill. Poor responsiveness, people leaving and now I don’t know who my contacts are. Outstanding work that should have been done prior to closing. A lackluster pre closing walk through, no explanation of systems. The grass laid down was dead when I closed but no one cares. The quality of workmanship and attention detail is severely underwhelming and not at all the condition I would expect a new home to be in. Would have a hard time recommending a Lennar home in this area to any of my real estate clients. ... More

While the buying experience is great Lennar does not offer the flexibility to make minor changes such as granite countertops, stainless steel appliances. Also, master bathroom looks really cheap. Laundry room and appliances i.e., washing machine with auger. Really. I have no problem with customer service. For I pay either these things come standard or Lennar offer to customer if they want them.

The overall workmanship was poor, final product was rushed with many gaps from broken cabinets, sloppy paint job. Insurance premium through HIPPO (subsidiary of Lennar) was not paid forcing lapse in homeowner's policy and issuance of multiple dunning notices.

My insurance lapsed because they didn’t pay the bill.

Post closing issues can be hard to address, set up appointments for, or have work orders finished correctly. Have to keep calling and reminding them about fixes.

It’s overall great location for places to eat and grocery stores are like 5 minutes away. The houses comes with lots of amenities and look very nice in our opinion. One thing, is appliances are being stolen from the homes before you move in and right after they are being delivered. It’s strange but it keeps happening until you close on your home and you’re moved in. When you’re driving through the neighborhood or walking around, everyone seems really nice. Seeing lots of kids around, which is good because we have a 13 year old. Great thing is, the middle school and high school, are within walking distance, maybe 20 minute walk. There’s a walking path that leads from the neighborhood to the schools. We are very happy with our purchase. There have been a few hiccups as with all new home builds but you just have to put in a service request to Lennar. ... More

Backyard grass is uneven, but all others concerns are addressed in one month.

Go with another builder! Lennar doesn’t build quality homes.

Builder rushes to get houses completed. Many items were missed in the house and still waiting 2 months for items to get replaced and/or installed. Construction workers are slobs & don't care if they dump garbage everywhere or block your home.

The material is very cheap, the work was done quickly and is falling apart. They take so long to fix the stuff they have messed up on. I would pay abit more next time and get a better builder.

First time homebuyer here on a new construction home. We love the floor plan of the Richmond model. Great community and neighbors. Fit and finish of the home is poor. Missing trim, paint splatters everywhere and just an overall cheap feel. Although the home is about 90% perfect, it’s hard not to notice the 10%. Lennar doesn’t offer any customizations which would’ve been easier to do/install during construction. Lennar mortgage and lennar title are terrible with communication. With overinflated house prices in 2022 it’s hard to justify value.

It was a great experience to see your home being built from ground up. Our new home consultant Stephanie was great and kept us up to date. Closing day was a little hard because they had so many homes to close on the same day and were behind, house was not 100% completed but they did come and finish it within the week. Small things like mirrors, shelves and screens.

As far as my experience it’s been ok however, I feel like Lennar needs major improvement on their customer service/interaction with their customers, we need to provide better quality materials and do a better job on the cleanliness of a brand new home once completed. I wasn’t happy with my garage door / motor, as they promised it would be a good quality garage door/opener and I received the lowest possible garage door / motor. Lennar needs to give the customer more options and selections on picking colors and materials.

Working with the sales agent was a pleasant experience. However, Lennar was rushing me to close on a home that wasn’t ready for move in and 2 months later I’m still chasing after people to fix things that should’ve been done prior to closing.

The loan office -Rachel was amazing. While the process was long I totally understood why. The team was amazing. While I am still finding small issues here and there, my rep Jon from customer service has been very responsive so that has been great.

Cheaper than other builder you get a lot of appliances at no cost but then he cannot change other things

I would definitely recommend lennar for the home perfect home buying experience

It would be better and have more customers to buy a new house if there is more good deal of new house