Lennar Reviews in Tampa St. Petersburg, FL

Everyone was quick to respond to any issues, questions or concerns.

Love my new house and Lennar made it easy. I would definitely recommend.

My LENNAR realtor Logan was wonderful, patient and knowledgeable, he was trustworthy and did not push for the sale, he gave me the facts and let me decide if this was the right home for me. From me being pre approved for my mortgage and through out the entire home buying experience, Lennar made my experience so smooth and effortless. Their mortgage team was quick and thorough and answered all my questions effectively. I recommend lennar and lennar mortgage everyday and to everyone.

We purchased following a short sale process. Everything was done exactly in 28 days as they initially said. Every night we were required to submit paperwork and was very stressful. Hopefully we had personnel that was just a text away. Usually they answered very quickly. The app was easy to use and convenient to submit requested info and scanned docs. Everyone was very friendly and helpful. Recommended.

So far my experience with Lennar has been amazing. I purchased in the Medley at Mirada and Joe. My sales person was absolutely patient informative and helpful. He explained everything and worked with me with three visits. Once I got under contract, everything went smooth. The communication was great with Lennar Title I paid cash so I did not work with any lender. Once I was doing my walk-throughs and moving in Eddie was so helpful and available during my walk-through they had crew around so everything that was found was handled right then in there which impressed me. After I closed, my moving truck was showing up there was a lot of workers vehicles parked across the street from me and I was able to let Eddie know and he had them move so the moving truck would not have any issues getting to my house. So far I’ve only had one item not a major ordeal that I just put in a work order for they contacted me immediately to find out exactly what was going on and then set up a time. I’m impressed with Lennar and everybody. I have dealt with and will recommend it to anybody that is looking for a new construction. ... More

I'm very happy with my house design and the local community. It's also close to shops and has lovely scenery along the area.

Outstanding service from start to finish!

It’s spacious and the smell of a new hous you can’t beat that .Love it

They went above and beyond to secure my trust and walked me thru the process from beginning to end

It was a pleasant experience. Only office staff was rude but otherwise all good.

The process of purchasing a new build villa was very easy. Lennar fulfilled all promises made and everything went very smoothly. They gave me a great rate and the mortgage staff were excellent and easy to work with also.

Had very good experience with Lennar

My first time looking at the 55+, I was very impressed. My salesman John Malone was patient with me since I was just looking and not ready to purchase. He checked in with me every few months to see where I was at with purchasing a home. When I was ready, he showed me the inventory that was available and I went to closing within a month. It was a great experience for me and I would not hesitate to refer others to him.

Very impressed and thankful for sales staff.

Lennar's loan process was great! I moved across country and was on a roll getting everything moved in until it started raining here. I had a serious roof leak the first night it rained hard here which was only 2 weeks of me living in my new home. My third floor hallway was soaked with water and there was a small leak in my master bathroom. Water was coming out of my smoke alarm and ac vent in the hallway. I had to pretty much stop everything and postpone all my furniture and holiday plans to deal with this. And, I am still dealing with it a month out. Lennar's warranty team has been awesome so I am grateful for that! Very nice, responsive, and helpful (Lee and Bill). You would think the roof would be the most secure thing though especially in Florida. The leak in my master bathroom is still leaking and not fixed. I am still a little skeptical if the leak on my roof was actually fixed properly or just a temporary band-aid. Some of the workers they send out do not have the best communication. Some other quality issues; front and patio doors not sealed properly, paint peeling, bad caulking, bad tile work in the bathrooms. ... More

The overall homebuying experience was abysmal to say the least. The purchase was so invasive and overly personal regarding expense explanations. Robert R the senior loan processor and Steve A. were incompetent, unprofessional, and RUDE. Some examples: I was in the process of a divorce (hence the purchase), and some explanations were needed (I understand). Robert R. asked for an explanation of "downsizing" from one home to the next (mind you the size difference between homes was ~300 sq feet from 2700 to 2400). I explained to him via DocuSign that the downsizing was due to the divorce. He weaponized underwriting and said it was an "unacceptable" explanation. Excuse me? I worded in a superfluous manner to satisfy his needs. He then asked why I made more overtime this year than the previous year. I'm a police officer with access to arguably unlimited overtime. I provided an explanation via DocuSign stating I was going through a divorce so I had more time on my hands for overtime. He said “A divorce has never caused more overtime to be authorized in a work place” and demanded a letter from HR to explain why I was making more money!! The audacity is shocking and I'm getting annoyed just reviewing our previous correspondence. When he was provided with this letter, he then told my HR Director that his explanation was INSUFFICIENT! He had to supply him with a second letter of explanation. It was embarrassing and unnecessary. I relayed this to him and Steve A. who referred to him as a "bulldog" and "just doing his job". I can provide another dozen explanations, but I implore you to refer to all of our emails to get a grasp of how obnoxious and overly invasive they were. Thankfully I have the fortitude to deal with this because this would have absolutely pushed any number of prospective buyers over the edge as I almost decided not to purchase this home because of them. During the closing process, I was informed I did not submit documents to satisfy DTI issues. I had to screenshot the already submitted documents and highlight the areas on behalf of Steve A. and Robert R. I submitted 50+ documents for this loan. Furthermore, Robert R. essentially threatened me with homelessness the day before closing because he did not agree with Steve A. on my DTI over an RV payment, I was not able to pay off before closing. I explained my DTI was not even at 40% INCLUDING the RV and he said I would not be able to close on the home. After a heated exchange he apologized and said he misunderstood what I was paying off at closing. I submitted all of the appropriate documents showing I had paid off the debt required to have the agreed upon mortgage and figures etc. On closing day, I was up at 6AM to sign the closing documents remotely when I discovered the figures were not as agreed upon. I had movers, 3rd party installation companies, etc. set to come at 9AM. Nobody returned a phone call to me until nearly 10AM. Thankfully finance management team processed the loan with the documents already submitted. I didn’t get a “congratulatory” text on closing until 5PM. What was supposed to be an exciting day, albeit bittersweet given my divorce, was miserable. Steve and Robert’s total and utter incompetence stripped any joy from this day. This was the 4th home I’ve purchased in the last 10 years or so and it was the worst purchase and closing I’ve ever experienced or heard of. I show the emails and demands to friends, colleagues, etc. to gauge objectivity and everyone is in shock at the lunacy. I honestly hate that I supported this company because of how poor this experience was and I hope the right people read this so the next customers aren’t robbed of a fun and exciting closing day. If any of the phone calls were recorded, please listen to them and hear it for yourself. Steve was condescending and Robert was the rudest “professional” I’ve ever dealt with. The Christian in me forgives them, but they were truly awful. Chris has been fantastic with all construction related concerns and is the only glimmer of hope with your company (from my experience). ... More

They delivered on the time frame for completing our new home.

From the time I toured the model homes, signed the contract, lending process to the closing was such a streamlined experience. I decided to use Lennar's lender and I am glad I did. It was so easy and was always able to reach a live person to answer any questions. I believe the entire experience took less than a month. We are now in our new home and could not be happier.

Start to finish was a wonderful experience, everyone was easy to work with, spacious well thought out floor plans.

We didn’t have mail for 5 weeks. Lennar changed our town and zip twice within 3 weeks and caused is to lose packages, checks, gift cards, and bills. We are still having issues to this day with address standardization. Imagine losing birthday presents and having your credit card declined at stores due to incorrect billing address issues caused by Lennar. We had to do our own research how to get mail and garbage and utilities setup. Why did I have to leave work in the middle of the day to argue with multiple postal employees in person about missing mail. Not sure why there was no guidance or support once we signed the papers. It made us feel the only thing important was filling a home site and move onto the next one. House itself is good. Water heater could be better but I’m thankful that our problems are all in the admin side. Do better Lennar. ... More

From purchase to closing to move in to resolution of issues the Lennar team was competent, helpful and responsive to our questions and concerns. In a relatively short period of time we settled in and feel comfortable in our new home.

Overall, our home is wonderful. However, it has been difficult to get in contact with our liaison regarding issues. We have had minor issues with plumbing and A/C but have been able to apply them to our home warranty which was helpful.

At this point has been a wonderful experience. Thank you Lennar team. We have small problem with the door bell and the response was very fast. Once again thanks…

Buying and closing was unnecessarily very stressful

Buying my first home was just a goal more like a dream a few months ago. When Suzzet called and told me that she had my new home I thought that was gonna be a protected move for the following year…The process to apply online was very easy and the fact that I was not treated like a buyer I was treated like family, made my experience so much easier. I consider my family and myself blessed to have gone through this seamless process and be sleeping in our forever home. Over all happy with my first new home!!