Lennar Reviews in Tampa St. Petersburg, FL

Communication was the biggest problem working with Lennar. As a first-time homebuyer, my experience was ruined because of my sales rep. The title company also gave me poor service as well. I was called after 6 pm to close on my house at 8 pm because that day I wasn’t even sure If I would since I didn’t hear from anyone. So I didn’t leave the title company until 10 pm.

My wife and I were so excited about moving into our new townhouse in Florida. We were all prepared to turn key and settle in. We were not prepared for what we encountered when we arrived home after closing. Appliances were not installed, counter tops damaged and not cut correctly, cabinet doors installed damaged, trim work on doors cut too short, numerous drywall issues, missing window sills, hot water heater didn’t work, numerous issues with paint, home was not cleaned prior to move, floors were covered in drywall mud, paint and grease. Front door had missing weather stripping, water to washer did not work properly, shower floors covered in paint and grout. Spent weeks trying to resolve all issues, some to this day have yet to be corrected. Very dissatisfied with Lennar on selling a house in this condition. ... More

I wish I could turn back time and wait on my close. Make sure you have everything complete before you sign. If Dillon is your construction manager, leave completely, he is not only incompetent, he is rude and unresponsive.

That you would like to make a pretty penny then actually try to work with the purchaser on what they really like and want

I’ve been waiting 2 1/2 months to get the sod in the back of my house replaced. I moved in on June 26th and sod was dead when I moved in. Started notifying people on Aug 5th

Will not buy a Lennar home again. Quality and craftsmanship no longer exist because its about producing as many cookie cutter homes as possible. Home River is a joke and the HOA cares more about a weed in someone's yard then the roads being filled with parked cars to where people cant get through or sometimes get out of the driveway in a safe manner. Numerous times the trash truck cannot get through so our trash sits full.

Disclosure about flood insurance and the rental townhomes directly across the street from my house we were never informed about these issues. If we had known we were in a rental community we would not have bought, the agent in the model was not informative.

get a closing date included in contract if possible and penalties if possible. These people should be more responsive to people spending their money. No reason for these major delays that cost me in excess of $5000 . for temp housing. Im sure that this survay will go no where, and nothing done for me or the next person,

Did not anticipate as many issues with a brand new construction which I continue to run into. It seems that the rush to build to sell these houses is a priority and attention to detail is not. I trusted Lennar to deliver a finished home to the expectation as identified when it was sold to me. That was not the case. From an unclean house to malfunctioning garage door is not what I expected when I set out to purchase a newly constructed house. Very disappointed.

Terrible workmanship, quality, and lack of caring from the construction manager, builders, and select lennar representatives that I have reached out to.

Poor quality workmanship. No pride in work very sloppy. House is not level, flooring poorly laid, poor paint job. Paint splattered all over the tile floor, poor quality concrete. No lighting in home except for bathroom and kitchen.

Never can get an answer from someone. They always have to ask someone else. Repairs are very slow to be fixed! Neighborhood needs to be taken better care of.

From the day we moved in we had issues. Had to plead with people to come fix anything. Mt bathroom floor is now squeaking!

The house is built fast and cheap. Workmanship is poor quality. Home advertises as "comes with everything", but it doesnt come with essential items you would expect from a home; such as coach lights, door bell, sliding door bug screen, drawers in any bathrooms and list goes on. Lennar also did not disclose very important information such as; we live next to landfield, and many more information would have made us not move here if we knew. I won't be buying lennar again nor will i ever recommend them to anyone i know.

I bought a lennar home in Las Vegas, NV and now in Riverview. The only benefits is all inclusive. Cleanliness, responsiveness to problems, and customer service are almost non existent.

Our advisor was very knowledgeable but unfortunately, he had a family emergency during our home buying process from the very beginning and was told to contact 2 other Lennar reps if we had any questions. They were no help at all. Never let us know what was going on and never returned calls. This was the most crucial time as we were in the actual home buying process. When we moved in, we had quite a few issues with things around the house and to get those things fixed it was just a nightmare. For example, as we did our walk through, we noticed that the paint on the outside of the house did not match the majority of the wall and were told they accidentally painted it the wrong color. It took about a month or so to get anybody out there to fix it and we were told that the painters came out and fixed it, twice! Really? Because it was the exact same as when we did our walkthrough. It was never fixed. I could go on and on about all the issues we had. We were and are still very disappointed at this new home buying experience. This wasn’t our first home we purchased, but it was our first brand new home and we expected much better than what we got. After our experience, we probably won’t buy another Lennar home. Lennar builds in volume, and with that comes really bad quality, unfortunately. ... More

I’m extremely disappointed, with the price I’m paying for a house like this I expect small problems if any. I’ve had major construction done to an upstairs closet, missing paint in parts of my house, spots with no texture, water damage to a door, door hinges ripping from the walls. I’m beyond annoyed with how much time it takes to get these problems resolved. They try to do what they can to make it right but I am tired of construction, I’m tired of constantly having trades at my house fixing things that shouldn’t have been overlooked or assumed I as the homeowner wouldn’t notice. This is a serious problem! I don’t understand why it’s so hard for Lennar and the contractors to just slow down and do it right the first time so you don’t have to have 100 warranty calls on one home. It is not that hard to just slow down make sure you’re doing your best work because it saves a lot of hassle on both sides for the homeowner and for the company Lennar. The work that has been done to my home is less than satisfactory and I’m literally at my wits end of dealing with this company any longer. From buying this one home I WILL NOT EVER recommend Lennar to any of my friends or any people I know asking who they should purchase a home from. Consider me a lost customer that will never come back and buy a house with Lennar. ... More

During the contract phase of the purchase we inquired about the HOA documents. They were sent to us and we signed the contract based on those documents. We went to closing with the understanding that we could build a fence based on the styles offered in the HOA documents and found out that we were given the wrong HOA documents. Lennar offered no recourse to this issue. Had we been given the correct information prior to signing a contract we would have chosen a different community. On the other hand; the development is beautiful and will be an asset to the community. We have been in our home for 4 months now and have enjoyed meeting the new neighbors and have discovered we weren't the only ones to have this experience. All - in - All we feel that Lennar had misled us. In short; know what you’re looking for and ensure it is delivered prior to a contract. ... More

I had a 1-2 week repair service in the bathroom. Due to systemic problems with the warranty department it took 4 months to complete. I had to file a BBB to get their attention.

Any upgrades were at top price. And there General house is not worth it so you have to get upgrades.

Don't expect your house to be built of the same quality as purchasing from single person or smaller company. You can end up with a good home as long as you're willing to go through the battle of dealing with warranty work. We had a good experience with our second sales rep and our warranty service.

Communication and response time is horrible for any warranty work needed. We were promised several things from first warranty guy then he was switched to different property and new guy has no idea about anything. Wait time to get items addressed and taken care of is ridiculous. We have asked to speak with supervisor verbally, through text, and via emails. No response on that yet either.

Everything is falling apart! Too many issues to have only been here 4 months!!!!

Unfortunately, I had the worst and most humiliating experience buying a home with Lennar. If they wanted to know about my two-year consecutive employment history, why didn't they ask me at the beginning? I understand that the FHA process is rigorous, but the procedure adopted by Lennar was terrible. I have never been so disrespected regarding my professional career as I was during this purchase process. Lennar asked me how I got a job at an American company if I had no “recent” experience in business or team management. Have they never heard that when a professional moves to another country, they need an adaptation period, and the career “gap” is completely acceptable for companies looking for qualified professionals? I sent all the evidence used in my EB2NIW process (which was approved two years ago and approved by a US federal agency) and they still kept asking me if I really had this experience, because the underwriter was not convinced that after 4 years out of his/her field of work, a professional cannot have a “gap” in his/her career and return to doing what he/she used to do even though he/she has 16 years of experience in the field in which he/she works. It is regrettable how they treated me; I hope that my terrible experience serves to make you more respectful of professionals in any field of professional activity, thus creating better procedures for the acquisition of homes. ... More

We purchased a 6-year-old model in bad shape, Lennar didn't correct every warranty item, just a few of them. They refused provide information and keys to the home. Therefore, we needed to locksmith and get new lock and keys for $340.00, and same the pavers we did them for $250,00 in Nov. 2024. But Lennar never repaid us.