Lennar Reviews in Tampa St. Petersburg, FL

New Home buyer please do not do with Docu sign procedure, never get chance to review purchase documents. Sales person high light few things and get you to sign documents, once documents sign and if we question about things to be done in the house, we will get to hear that you sign documents!!!

Make sure you get everything you were promised

Overall I’m very satisfied with my home. Probably could have used a few more weeks to complete the home to better standards.

Lennar is one of the worst companies I have even dealt with. There were and still are so many issues with our home and when a claim is submitted nothing happens. When we eventually get contacted for a claim we are told that it’s a cosmetic issue or it’ll be MONTHS before they can do anything. I go out of my way to tell my friends and family to think twice before buying with Lennar because they do not care about they customers. DO NOT BUY FROM LENNAR - unless you want to waste your money and time.

We were happy to finally be in our home after the exhausting process. There were still issues that took some time to resolve. Lennar is a good company but some of the companies they have to use are sub par. The people who installed the washer and dryer were completely incompetent. Hooked us the waterlines backwards and failed to vent the dryer plus they banged up the wall bringing them in.

Great service good follow up very pleased

Building a house consists of many jobs combination. When one job is complete, the other previous job is demolished or severely damaged. As the result: no supervision or any kind responsibilities from the workers and management. For instance: installing a very expensive quartz countertop with no supportive brackets underneath! They tossed the heavy stone countertop straight onto the wooden cabinet without 3 or 4 supportive brackets at all! While we mention that to their representative, he insisted that it should be like that!!!! People have orientation day to their brand new house with leaking water unknown source!!! Can you imagine your brand new house with the hole in the sealing with running water?! ... More

Very nice job, you have anything except

Customer service with various parts of Lennar were horrible and have no idea what the word communication means.

Do your research. I have been in my home for almost 4 months and still have things getting fixed. From a chunk missing from stairs to broken tile throughout the house. Poor workmanship seems to be a trademark of Lennar and the customer service is even worse.

My sales representative, mortgage originator and Daniel the construction manager were all excellent. They responded very quickly to my concerns.

Enjoyed the home buying process and all that Lennar offers with their incentives.

Lennar and Lennar Mortgage made the home buying process seamlessly easy. You hear horror stories of the home buying process, my wife and I experience was great!!!

5 months and still have a few same issues since I moved

Still have an unresolved issue.

Overall I was pleased with the process. A recommendation I would make is to have the final (warranty) walk through 3 days before closing so there is time to take care of any issues.

Overall was a pretty poor experience. Glad it's over and will never go through Lennar again. All of our neighbors have reported having dealt with very similar or worse issues. Most, if not all of our neighbors have had to have additional work done to their houses after move in. Everything is just halfway done. No real effort is put into any part of these homes. Our loan officer was definitely the worst part. Definitely a shady operation going on. If you can, go through a different lender for sure.

The lawn care is very poor. Most of my plants have died and the lawn has weeds and bare spots and the water does not drain completely. The HOA says that they are not responsible and will not fix this issue, given that the plants and grass were of poor quality. It would also be nice if Lenna gave the homeowner the option to get a water softener installed.

I wish I could turn back time and wait on my close. Make sure you have everything complete before you sign. If Dillon is your construction manager, leave completely, he is not only incompetent, he is rude and unresponsive.

Overall average experience because i am not completely satisfied with kitchen cabinets materials, other stuff and paint.

Easy to communicate with the sales

Very happy with the purchase.

Whenever I have an issue, Lennar agents are Outstanding and responsive and very prompt.

The overall buying experience was great, especially for a first time home buyer. We had some slight miss understandings with the construction department, but nothing that was detrimental. Overall I'm pleased.

We were very happy and are proud of where we live. The salesperson Vivian was awesome and helped us with any questions throughout the purchase. Eagle Mortgage we had our fair share of headaches with the rep we had, we felt she wasn’t 100% sure of some of the questions and concerns we had but we fought through it. The workmanship in the build is what’s concerning. We’ve had leaks, walls put up that we’re not measured out correctly, grout that wasn’t filled in, etc. Most of these things were pointed out during the walk through but the construction manager Fernando was very quick to brush it off telling us that’s how LENNAR does it! Anyway we closed and moved in 7/30/21 and to this date some of these issues have not been fixed. This leads me to my next gripe and most concerning, customer service. Before we filled out our new homeowner survey we would contact our rep Khari and she immediately took action to address our concerns. We did our new home owner survey and spoke very highly of her because at the end of the day it’s not her fault the third party contractors wouldn’t show up when they were supposed to or came but we’re told to fix something that did not need to be fixed. But now I can’t even get a hold of her or anyone to finish the issues that we have since purchasing our new home. ... More